Customer Ratings & Reviews
- Model:
- RS28A500ASR/AA
- SKU:
- 10758211
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Love my refrigerator thank you
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent User friendly Works easily and great drawer space Thank you Samsung
I would recommend this to a friendGood appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a reliable and good running,and efficiant,the store was easy to look for the refridgerator and other appliances.
I would recommend this to a friendmy new fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good product priced the best out of all the big stores. best buy kept me informed of delivery status up to the minute.
I would recommend this to a friendValue for price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious and easy to accommodate various grocery items, Temperature maintenance is good so far.
I would recommend this to a friend- Pros mentioned:Capacity, Noise level
Spacious
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my new refrigerator. It’s spacious, quiet and looks great.
I would recommend this to a friend Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious, very modern clean look . Everything looks organized once its full of food really liked it.
I would recommend this to a friendIts okay
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay overall. The shelves are stationary and cannot be adjusted. The ice maker is tiny and has difficulty keeping up when the kids are home and all 4 of us are using ice. The freezer constantly has frost on everything.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the disappointment with the ice maker and the freezer that constantly frosts everything, AdrienneJ. Let us assist.
Here is a link to troubleshooting steps when frost forms in the freezer.
Frost in the freezer or refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator
Should you need further assistance with the ice maker, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147455956) to help our team pull up your information when you message us.
Thank you.
-Angelica
Poor customer service
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered and posted for all of my appliances at Bestbuy in the store 9 months ago. I asked and made sure that my new house was serviceable and they could ship my appliances to my new home. They said they could. So I prayed for those services, shipping and installation. They called multiple times between today and 9 months ago affirming the installation date and address saying everything was good. Today they called me, 3 weeks before the insulation date, saying they could not install or ship my appliances to my house because my house is outside of their service zone. I have talked to multiple people today and no one can fix this issue. Needless to say, I'm not happy that I now I have to figure out how to ship and install my own appliances right before I'm going to move. Very dissatisfied with customer service.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Great fridge for good value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have the exact same frige in kitchen and it really reliable.
I would recommend this to a friendSpacious
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge did not disappoint. Love the lay out and the space it has.
I would recommend this to a friendowner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new refrigerator! Lots of room in it and I love the lighting and the large vegetable drawer
I would recommend this to a friend- Cons mentioned:Finish
Not excited to have one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes random noises. Hand marks are visible on the outside surface. Not easy to clean.
No, I would not recommend this to a friend - Pros mentioned:Noise level
Bigger on the inside!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is a bit like the Tardis- it holds much more than it would seem from the outside. The recessed ‘handles’ keep the front cleaner, and the stainless steel stays fairly fingerprint free. Ice machine is quiet- entire ‘fridge is quiet. So far sooooo good!
I would recommend this to a friend Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice technology for a refrigerator. Should have gotten it sooner
I would recommend this to a friendAppliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery people friendly and efficient. Love my new appliances and great price on the stove and refrigerator
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really love this new refrigerator! The only thing is hard to get the ice out. It’s a good deal though!
I would recommend this to a friendLove It.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get nice and cold. Love how you have extra space in the freezer due to where the ice maker is.
I would recommend this to a friendSpacious
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much space I hardly have enough to fill it. Best investment ever.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it very , nice low profile look . Looks very clean
I would recommend this to a friend- Cons mentioned:Fingerprint resistance
Mother in law is very very happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new kitchen set for the mother in law after she got her home renovated recently. This side by side fridge is super nice and the bundle packaging discount was even better. Its quite the finger print magnet, but the gloss is shinier than my future.
I would recommend this to a friend
