Main Content

Customer Ratings & Reviews

$1,166.00
Save $183.99
The comparable value is $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 1030 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,030 reviews
  • Rated 1 out of 5 stars

    Icemaker no go

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Icemaker does not work. Just bought two weeks ago.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi alexcavin1,

      Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using Samsung products. We apologize for the inconvenience of the refrigerator having a problem with the ice maker. We will surely notate this feedback for better products and options in the future.

      For future reference, I highly recommend visiting these links for basic troubleshooting steps:
      https://www.samsung.com/us/support/search/?query=Ice+maker&referrerPageUrl=https://www.samsung.com/us/support/

      The ice maker is not working:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/

      You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/RS28A500ASR/AA

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144469836

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 1 out of 5 stars

    Bad service

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad service from Best Buy upon delivery refrigerator arrive damaged and missing part.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    We're Diggin It- Our New Samsung Frige-Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!! We've had the unit for about a week now, and are very happy with it. It has an automatic ice maker that we do not use, but is small in volume and relatively unobtrusive. The unit is simply turned-off with a switch, and has a simple pull-out bin that can be used for other things like juice cans or even our own home made ice. The Turbo Frost - Turbo Chill feature is very handy for quickly deep freezing and chilling new items from the supermarket. The controls and temperature displays are very ergonomic and convenient to use. We just wanted to comment about how nice it is to quickly be able to have everything chilled to perfection quicky. The ice cream treats are maintained rock hard solid with the capability to freeze down to 8 degrees below zero Fahrenheit !!! The shelves and bins are easy to pull-out for cleaning. The unit is one of the most roomiest and easy to use friges we've ever seen. We are more than pleased to give this unit our top ratings of satisfaction for value, qualty, and ease of use. We're diggn it !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was for use in the garage, and it serves our purpose as well. No frills, but seems to be a good quality fridge. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Tons of storage and beautiful look

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is amazing. It stores a ton of items and the outside looks sleek and modern with the simple and clean lines which elevates the whole look of my kitche.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Modern and sleek refrigerator with SPACE!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator for my MIL because her refrigerator stopped working. She was looking for a standard refrigerator since she is old-school. But, we all knew she needed something much bigger. This worked like a charm! She absolutely loved this refrigerator. It gave her the room she needed without all the technical confusion of outside panels. Her ice maker is on the inside of the right door, and she can easily empty it if needed. By all means, this refrigerator is top-notch, modern, and a definite Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Samsung refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sized refrigerator. Quiet. Overall 10/10. Would definitely recommend to those who don’t want something high tech

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleek look of the refrigerator being smooth on all parts of the appliance, and it works great as well

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge.lots of room.easy to adjust temp.and it looks great

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    shop fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is perfect for our kitchen at work looks excellent and has just right amount of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator. It’s the biggest one I found for the least cost. It’s my garage refer and I’m not concerned if it doesn’t have a water dispenser. The ice maker rocks. The front door already has a dent so it dents easily. It’s great as my 2nd friend if the one in my home wasn’t new, I’d buy this for inside too. It’s huge.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great Value!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Roomy inside and does what it should.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Refrigerator purchased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, lots of room , more than expected great unit !!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    new fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice ,quiet , plenty of room and programable , i love it :)

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 4 out of 5 stars

    Samsung Fridge RS28A500ASR review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is of a sleek design and the fingerprint resistant finish is a nice feature. Good capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buyer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really the one i ever wanted to have. Liked it so much! Liked it so much! Liked it so much! Liked it so much! Liked it so much! Liked it so much! Liked it so much! Liked it so much! Liked it so much!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love my new fridge!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the new fridge!! Decided not to buy the French doors fridge and decided against water and ice in the door again. Love the fact that there isn’t any handles anywhere!! Great fridge so far!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and can you believe it keeps all my food cold? The freezer keeps all food frozen as well!! No butter compartment, but thats okay...no biggie. Love my new fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Mega Beautiful Samsung Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous Samsung Spacious Fridge, It is amazingly big and smart and very satisfied. Best Buy delivery team was professional and polite. Thank you Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr & Ms

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a purpose. It was delivered quickly. Works great. Just what we were looking for!

    I would recommend this to a friend
Sponsored