Customer Ratings & Reviews
- Model:
- RS28A500ASR/AA
- |
- SKU:
- 6447149
Customer reviews
Rating 4.7 out of 5 stars with 1035 reviews
(1,035 customer reviews)Rating by feature
- Storage Capacity4.9
Rating 4.9 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Design4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the product's excellent overall performance, generous capacity, and sleek design. They also appreciate its convenient size, quiet operation, and useful features like temperature control and an ice maker. While generally positive, some customers have noted minor concerns regarding fingerprint resistance, shelf adjustability, and the durability of the finish. A few isolated instances of physical damage upon delivery were also mentioned.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity, Design, Noise level
Rated 5 out of 5 stars
Happy Customer, No Regrets!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, great price, great quality, love the design, wonderful storage capacity, temperatures are amazing, freezer temperatures are so good that you have to set things out about 10 minutes before you can eat or cook them, the shelves are nice and deep allowing you to store a lot of groceries and items, love the different areas of storage and the way it was set up and designed on the inside, love the look of the stainless steel not the usual vibrant, shiny silver look, but a more warm Calm, stainless steel look with a hint of black to it that allows it to blend better with the black appliances in my kitchen, nice and quiet and so much more I could say about it, but you get the point, I am pleased with this purchase and with this product and I would definitely recommend it to anyone. Compared to my previous refrigerator I can definitely feel the upgrade in storage capacity and it definitely upgraded the look of my older kitchen.
I would recommend this to a friend - Pros mentioned:Capacity, Design, Noise level
Rated 5 out of 5 stars
Perfect everyday refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I shopped 5 different stores, home depot, lowes, famous tate, bargain appliance. Nothing compares to the room i get in both the refrigerator and freezer. This refrigerator storage is fantastic. I love the side by side. I it allows comfort of not bending down all the time to pull things up from the freezer. The level of quietness when the refrigerator is running is unparalleled, quiet as could be. Temperature gage is simple and accuracy of the setting is perfect.
I would recommend this to a friend - Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Upgrading to a minimalistic and spacious fridge
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was time to let go of the small old fridge that came with the house. We chose this appliance for a few reasons - spacious, minimalistic design, shiny, well-lit, internet connected and the brand name. The ice-maker was just an added perk because we don't use it as much. I like that we get a notification when the fridge is open for awhile but it didn't quite save us when the freezer was a little cracked open. With the app I can set temperatures precisely among other features. It was a worthwhile purchase and I wouldn't mind upgrading to another Samsung Fridge when that time arrives.
I would recommend this to a friend - Pros mentioned:Capacity, Design, Size
Rated 5 out of 5 stars
Great size and clean style!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this new fridge after using a super old ancient one at our rental. We LOVE it. It's so easy to clean and super spacious. It doesn't look as bulky as I thought, thought it was definitely bigger than my older fridge. I like the design of the vertical divide since I get more room in my freezer and i don't have to bend down all the time. It looks clean and if I had to ask for one more thing, I wish the doors automatically close after opening, but i dont even think other fridges do that (depending on the shape?)
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Best Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for almost 1 month and I feel like it's the best purchase I've done. The temperature is great, fits all my groceries, and works great with Smart Switch.
I would recommend this to a friend - Pros mentioned:Capacity, Design, Noise level
Rated 5 out of 5 stars
Excellent quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Verry good quality , quiet, beautiful design, more space inside, excelent price. Worth all money!
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Spectacular quiet fridge !
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super silent fridge with two doors opening, making it easy to find your products instead of being all clustered and claustrophobic in there keeps everything at great temperature. Love it love it love it love it. PS WE DONT USE THE ICE MACHINE AS WE HAVE NOT HOOKED IT UP YET
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Best fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes next to no noise. Love the ice maker. So much storage capacity and the freezer is so much bigger than my old one.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Single mom - my favorite adult purchase yet :)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good :) The pics were taken immediately after delivery. I purchased this refrigerator January 2025 and love almost everything about it. The delivery was effortless with very professional delivery drivers and the refrigerator came in pristine condition. I have 5 children and the storage space is amazing. The only complaint I have is the inability to move the shelves (this was the 4 star for design). That is my fault for not checking on that though. I was worried about getting a stainless steel refrigerator due to streaking and smudging, but you have to actually have something on your fingers (like food or dirt) to leave any marks on this. It's wonderful. I love the wifi and ability to check the temps in the fridge and freezer from my phone, and having kids, getting a notice about them leaving the door open too long saves my electric bill. It runs very quietly 95% of the time. It's started making some noises in the evening, but I believe that is just the unit defrosting itself due to the steady temps and no other issues so far. All in all I am very pleased with this purchase.
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Nice fridge with a couple drawbacks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned this Samsung side-by-side refrigerator for a couple months now. On the plus side, the black stainless steel is a great look and it only cost slightly more than the standard stainless steel. It is BIG, be certain to check the dimensions to make sure it will fit where it will be installed. The monitoring through the Wi-Fi app is handy as it allows changing the temps by remote and can also alert the owner when a door is opened. It's also capable of turning the ice maker on or off via the app. The built-in controls are located on the right side of the door frame and display the current status of the fridge and freezer. There are several storage bins on the inside of each of the fridge and freezer doors to allow immediate access to often used items. While not overly large, they are sufficient. Shelves are not adjustable, except for one in the freezer which is only two position. Bringing home a large frozen pizza created a problem until I positioned it diagonally on the top shelf. For some reason Samsung did not supply a bottom bin for the freezer door, although there appears to be tabs for one. The refrigerator door has bins all the way to the bottom so why it's missing on the freezer side is a mystery, it's a waste of useful storage space.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
New Samsung 28 cu ft fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new fridge has been amazing, so much space and such an elegant look on the outside. Lots of room for a family of 4 to store a weeks worth of groceries. Temp control is in degrees which makes getting just the right temp super easy. Shelves are very solid and spacious as well.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Samsung 28 cubic feet side by side Fridge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Samsung Side by side Refrigerator/Freezer. It holds a lot of food and has a real nice ice maker. I love how cold it keeps my food.
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Very nice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice! Works well, looks nice and plenty of space. I don’t use the icemaker, so I turned off at function but the bin is nice for storage of cubes you make in trays. I have had it approximately one month and very happy so far. Not having handles is a little awkward, but one less thing to clean.
I would recommend this to a friend - Pros mentioned:Design, Noise level
Rated 5 out of 5 stars
So easy to keep clean!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! This fridge is so nice that it has no handles and it's incredibly easy to keep clean! I recently purchased two Samsung refrigerators and this one is our 2nd refrigerator for all our drinks and extra feeezer items. It's very quiet and so far we're as happy as pigs in you no what!
I would recommend this to a friend - Pros mentioned:Design, Size
Rated 5 out of 5 stars
11/10 Beyond Perfection.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge of my dreams. Perfect size, perfect spaces, the most sophisticated design top to bottom, I can honestly say I have never seen a better refrigerator in my 44 years alive. Thank you.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
So far, perfect for us
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge has a ton of room, and the shelves are conveniently spaced. We knew we wanted to get away from a bottom freezer just because we hate having to dig through the food. I’m happy going back to the French doors and being able to see what I actually have in my freezer and easily access it we’ve not set the waterlines up yet, but we definitely will since it’s a filtered system and we live with well water.
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Black Ice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best Refrigerator I ever had Look great blue tooth tec
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
Untrained Staff
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Refrigerator so far so good, the delivery Service personnel are exceptional! I have only had it for a few weeks. I will update if anything goes wrong. I was impressed of how professional and helpful the delivery guys were. Especially Angel was outstanding. If this was a Delivery review only, I would give it as many stars as I possibly could. But I had a huge issue with a Sales Representative Brian. Selling the refrigerators I would think you would have simple knowledge of whether or not the fridge you are selling has an ice box or not, needs a hose to connect or not. I have asked Brian about 5 times if he is absolutely sure that I do not need a whose as it appeared on the check-out screen that I would need one for this unit. He has replied multiple times that in fact it does not, and that he knows for sure. Come to find out this fridge does need a whose because it has an ice box. So I had to go back to the Store and once again talk to another representative. I have also given Brian measurements of my front door to see if the Fridge would fit, as I found out later he messed up on the measurements as well, this fridge was too big to fit through my front door. I had to return to the Store once again for the 3rd time a day later. What’s scary is this is the second appliance Brian has assessed me in buying and have purchased in a matter of months. First one was the wash machine, second fridge. I would think you would have to be more knowledgeable to sell appliances such as these. Plus I have found out that instead of scheduling my delivery on Tuesday like I have told him, he has put it in for Saturday. Have I not went back to the Store, I would not have known and missed the Delivery. I would ask for another representative if you came across Brian, just a tip. Otherwise I would give this Review 5 stars.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this concern, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. Call any day between available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
^Aloe
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
My refrigerator new
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with my refrigerator working excellently
I would recommend this to a friend - Pros mentioned:Design, Noise level
Rated 5 out of 5 stars
New refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice does not leave lots of finger prints. Very spacious inside. Very quite. I’m glad I purchased it.
I would recommend this to a friend
















