Customer Ratings & Reviews
- Model:
- RS28A500ASR/AA
- SKU:
- 6447149
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the excellent overall performance, amazing storage space, and sleek design of the 28 cu. ft. Side-by-Side Smart Refrigerator. Many appreciate its tremendous size and quiet operation, as well as the optimal temperature control and bright lighting. However, some customers have reported issues with the freezer performance, and concerns about the finish being prone to scratches and showing fingerprints.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Very Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking fridge and have most of the features I was looking for
I would recommend this to a friend 
Perfect minimal fridge
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed a lot of space for food! I didn’t want one with a water dispenser and needed it to fit a lot for a big family. Has very nice lighting and the buttons to control temperature are perfect
I would recommend this to a friendNew refrigerator freezer delivery.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent support in the store to purchase and delivery was excellent as well. Delivery team was very professional and very meticulous how they brought the product into my house. Great job.!
I would recommend this to a friendFridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge. Only thing is i wish the shelves were adjustable for some items. Overall its a great fridge.
I would recommend this to a friend- Pros mentioned:Capacity
Large Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome refrigerator… lots of room and kid friendly
I would recommend this to a friend Great purchase and delivery.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From initial purchase handled by Victoria (Lubbock) to delivery it was great. Had one minor hiccup but beyond that definitely FIVE STARS, especially to Heath and his coworker that delivered the appliance. Thanks to all
I would recommend this to a friendGreat Products and Professional Delivery Crews
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product wise, on point, no issue, my fridge works as advertised. As it should, it is new. The delivery and installation went flawless. The delivery crew were professionals. However, I did encounter an issue with my "water line" setup. I needed a water line installed to run from my sink to my fridge. But for some technical reason they could not, so I had to hire a plumber. Keep in that I did attempt to confirm the required service with customer service rep, to begin with.
I would recommend this to a friendBest spacious fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge has ALOT of space and is roomy fits everything and a lot of extra especially the freezer. The ice machine is small and on the door instead of taking up the freezer space. Enjoy the fact there are no handles, its clean looking and a very good upgrade.
I would recommend this to a friendExcellent product!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product!! Excellent product Excellent product
I would recommend this to a friendLutherville Outlet Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.smudges wipe off with microfiber cloth & love how quick & easy that is
I would recommend this to a friendNice frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is very nice. It is large enough that I can fit a lot in it. We purchased it for the garage for extra food storage and drinks. The only thing that seems to be awkward is the missing freezer bin at the bottom. It makes it look like something needs to be there and I would love to have that extra bin.
I would recommend this to a friendSamsung fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my refrigerator it has a lot of room and the ice is amazing also freezer holds a lot.
I would recommend this to a friendFantastic Refridgerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome experience at Best Buy outlet for a great refridgerator. Peace of mind with Best But protection.
I would recommend this to a friendGood basic fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using in the garage replace a dying 25 year old fridge. Seems like a mid tier quality but basic refrigerator. Don’t have it hooked up to generate ice. I do like that the fridge has multiple vents on every shelf to evenly cool the contents. Have yet to accidentally freeze anything yet.
I would recommend this to a friendSamsung made a good one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its big enough to store food for a family of 5, but not so big that you cant see spoiled or forgotten foods in the corner of shame. If you have ADHD, this fridge is for you.
I would recommend this to a friendGreat fridge, but freezer portion had issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Attractive and spacious fridge. Great icemaker. Sometimes the temperature as dropped below freezing in the freezer for reasons we have not determined. Our model may have just been a bad one, but the fridge portion has been excellent.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
We acknowledge what you went through with your refrigerator. Let us provide the details you need.
To ensure optimal performance, we recommend setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge.
We recommend checking the link below for steps to help with your freezer's temperature. Please refer to the option "Refrigerator, Freezer, or FlexZone is not cooling enough" and skip Step 1. Click on the embedded words and watch the video fully for more details.
Cooling issues with Samsung refrigerator or freezer
https://www.samsung.com/us/support/troubleshoot/TSG10003479/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150800352) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Great Refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All my friends said i wouldn't like a side by side but i love it. It was way more room than my old standard refrigerator. Only thing i don't like about it, is that it shows up finger prints really bad. But that just lets me know I need to wipe it down. lol
I would recommend this to a friendBig fridge with why-fi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge, lots of space and nice features. I have no idea what the point of the wi-fi is, all it does is let you know from anywhere what the temp inside the fridge is. We had to take the doors off to get it inside the house, so be warned it will not fit through standard doors. The only down side is with the handles being on the inner sides of the doors, you have to be careful if you're trying to open one while the other's closing. I've caught my fingers a couple of times. It's not that bad, just annoying.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there JadedPirate, I would like to congratulate you on your new Samsung Refrigerator and thank you for sharing your feedback. I am glad to see that you are enjoying your new appliance. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad
Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy! Works great and the customer service was awesome they took there time and went over every detailed about the refrigerator. I loved how the delivery set up was smooth and they took there time and explained how everything works.
I would recommend this to a friend- Pros mentioned:Capacity
Keeping Cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a real Refrigerator. Spacious and up today. Perfect
I would recommend this to a friend
