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Customer Ratings & Reviews

$1,149.99
Save $200
Comp. Value: $1,349.99
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Customer reviews

Rating 4.7 out of 5 stars with 1026 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent overall performance, amazing storage space, and sleek design of the 28 cu. ft. Side-by-Side Smart Refrigerator. Many appreciate its tremendous size and quiet operation, as well as the optimal temperature control and bright lighting. However, some customers have reported issues with the freezer performance, and concerns about the finish being prone to scratches and showing fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,026 reviews
  • Rated 5 out of 5 stars

    Lots of space

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with the biggest bang for our buck! This thing is massive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge, gets very cold and is nice inside.:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean appearance

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clean appearance. No handles sticking out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Keeps tripping!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator, since I already own 2 Samsung refrigerators and haven’t had any issues in the past and when my old fridge stopped working I had to replace it. I got this refrigerator installed by Best Buy on 12/18 and one day later it stoped working and kept tripping and I had to reset the switch. I called Best Buy and they were nice and came on 12/21 to replace it with another one. It worked fine for 3 days and now I have the same exact problem happening again. It keeps tripping and I have the reset the switch to make it start. I had to throw so much food since I had to travel and when I came back it wasn’t working and I couldn’t tell how long it had been since it stopped working. Guess, I need to go with a different brand of refrigerator to replace this one with. I am so disappointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      SeemaS, we understand how you feel about your fridge. Allow us to help.

      We recommend your fridge is plugged into its own circuit. If you need an extension cord, ensure that it uses only a 3-wire extension cord with a 3-blade grounding plug and a 3-slot receptacle that will accept the plug on the appliance.

      The marked rating of the extension cord should be AC 115-120 V, 10 A, or more. If a grounding adapter is used, ensure the receptacle box is fully grounded.

      I have also shared a link to help if you experience electricity tripping on your fridge. Please click on the embedded word.

      Refrigerator has no power
      https://www.samsung.com/us/home-appliances/refrigerators/side-by-side/28-cu-ft-smart-side-by-side-refrigerator-in-stainless-steel-rs28a500asr-aa/#support

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146697843) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 4 out of 5 stars

    Samsung Refri

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator with good space to store food. But the staainless steel could be better quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Clean Lines

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice clean lines. The door design makes a good looking kitchen with European cabinets. The delivery was nicely done as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has been excellent so far. More than enough space.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Mother in law is very very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new kitchen set for the mother in law after she got her home renovated recently. This side by side fridge is super nice and the bundle packaging discount was even better. Its quite the finger print magnet, but the gloss is shinier than my future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sized for the price wish I could of got it without the ice maker but not a bed spot for ice cream

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge. It is very spacious and has many compartments to organize the produce. The look is very sleek.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Jason, I appreciate you sharing your love for your new Samsung Refrigerator with us. I am happy to hear you are loving the space and look of the unit. We thank you for choosing Samsung and being a part of our community. ^Brad Samsung

  • Rated 5 out of 5 stars

    Refrigerator after 14 Years

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took only 15 minutes to install. My life changed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fridge me like big fridge, reminds me of big wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple easy to use side by side refrigerator with a sleek look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It chills food perfectly, and it looks great in the kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung lover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, I like it. I have not used it but I am happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing refridgerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product from the store. Really liked service and all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. This was exactly the refrigerator we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much space! I love this fridge! The delivery was a long wait, but was worth it once they got it assembled in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refrigerator addition for my home.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator with lots of room to keep containers. Wifi setup for temperature control a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is quiet, spacious, and stable. Also, it is megnetic. Love it

    I would recommend this to a friend