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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3284 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

  • Features

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 3,284 reviews
  • Rated 5 out of 5 stars

    Clear display

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it as an external monitor for my Macbook Pro. It works well if you have a powerful enough cable. It has a nice HD display.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Speakers

    Rated 5 out of 5 stars

    almost perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    screen is flawless, easy set up, and modern design. No speakers is the only downfall :(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great monitor!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before buying this monitor I was using an iMac 27” 5K. And of course, the difference is huge, there is no comparison.. However after a couple months of using it, the quality and the 4k is not that bad. I’m happy with it..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good features, but not great image quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought and had this monitor for about a week as a second monitor to my iMac. That is part of the problem, it takes a REALLY good monitor to match the iMac screen, but this monitor was too dark even for a decent monitor. I was disappointed. I know how to calibrate a monitor and I know about color profiles, but nothing came close to usable for a second screen. I returned and bought an LG 32” 4K for the same price and it is much better. If this is your only monitor and you don’t work a lot with digital photography or video, this is probably a good value. I think it would be great for gamers because it has some cool features, like picture-in-picture end all sorts of fancy color and contrast options. It just didn’t work for my color accuracy needs.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      talkingDigital,

      I am very sorry to see that you have encountered issues with the Samsung - UR55 Series 28" Monitor and have returned it.

      Your feedback is very important to us and will be shared with our product team. Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help.

      You can contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
      Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.

      Samsung Monitors Samsung

  • Rated 5 out of 5 stars

    Excellent Monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this screen. excellent color depth, nice refresh rate when playing video games. Perfect size to go with my other monitor. It was not a bad price. It was actually close to the same price as my 2K monitor. Again really like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this monitor to use with my security cameras. The monitor works great showing the clarity views I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy on the eyes

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with this monitor. If you've never used a 4K monitor you're in for a treat. I give this monitor a 10 out of 10 review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good 28" display

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 28" monitor for the $. Using it with my 14" MacBookPro. Plugged in HDMI and just works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent price-quality combination

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen, it is truly 4k and the size is just about right for woring from home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor is perfect for gaming. The input delay versus a television is substantially better. If you’re looking for casual gaming or movies this is a great product.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are delighted to hear you've had a positive experience with your ViewFinity Monitor.

      If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via:

      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Your thoughts and opinions are very important to Samsung. Samsung

  • Rated 5 out of 5 stars

    Doug's tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice reasonably price tv. Display could be clearer, but still a good quality tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k Monitor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome monitor for a bargain. I was worried about the refresh rate but haven't had any issue. Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Probably Wouldn’t Recommend for Next Gen Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this not even 2 years ago and it does not turn on most of the time when I press the power button and it has gotten to the point where I have to replace it or get it fixed because I can’t even turn it on. I feel like the setting are very hard to adjust sometimes. I couldn’t even use HDR properly because it changed all my settings after the monitor entered into some hdr mode and everything was very dark even with full brightness. I turned of HDR on my console and it was fine. The picture quality was good!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are very sorry to hear that you are experiencing issues with your monitor. Although your monitor is out of warranty, we invite you to contact Samsung Customer Support for troubleshooting to see if we can resolve your issue over the phone.
      If our Customer Support agent determines that service is required, they will review the flat-rate service fee for your monitor. It would not cover the cost of shipping your monitor to us, but does cover the cost of shipping the monitor back to you. You are responsible for shipping fees to Samsung Customer Service; we recommend using a trackable shipping service like UPS.

      You can reach Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you.

      Thank you for choosing Samsung. Again, I am very sorry for the current issue. We look forward to hearing from you. Samsung

  • Rated 5 out of 5 stars

    great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 2nd monitor for me. I have it setup as a 2nd Windows monitor and as a primary Mac Mini monitor. It's nice having multiple hdmi inputs

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Good budegt hdr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor has really good hdr 10 for the price. Colors are nice and very accurate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not sure what to expect with the purchase, I seen a mix of reviews. I took the chance and bought it and so far I gotta say it’s exactly what we wanted and expected front the specifications that is listed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good order

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition and fast shipping and good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this monitor daily and I’m really liking the deep contrast. It’s easy to set up light weight and runs games well. Keep in mind that it’s really dark and you should mess with the settings to find your preference.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good monitor, poor quality control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Very good picture quality and features. Very nice for PS4. However, minus one point for poor finish on the bottom silver bar. The edge of the bar has lost a little paint finish. I was too lazy to return.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great monitor

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor does the job well. It does not get a 5-star review because sometimes it is hard to switch from HDMI 1 to HDMI 2.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are delighted to hear you've had an overall, positive experience with your ViewFinity Monitor. Thank you
      for your feedback to help us improve our products and services.There maybe a variety of reasons why you are unable to achieve the desired refresh rate such as PC/console limitations and your connectin type. We also suggest updating the firmware on your device, adjuting in-device display settings, monitor settings, and in-game settings. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Your thoughts and opinions are very important to Samsung. Samsung

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