Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- SKU:
- 6386391
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
Great Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent monitor. I connect it to a Macbook Pro along with an older 27" Apple Thunderbolt Monitor. This 28" monitor has an overall size and similar clean form factor to the Thunderbolt. Design of HDMI and other connector outlets nicely designed.
I would recommend this to a friendgreat value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 2nd monitor for me. I have it setup as a 2nd Windows monitor and as a primary Mac Mini monitor. It's nice having multiple hdmi inputs
I would recommend this to a friendGreat buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase best buy service has went a little downhill in store... but products are always on point.
I would recommend this to a friendI'd buy this again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size. Great visual. Streamlined look. Easy to view steaming content.
I would recommend this to a friendPerfect picture, easy setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to remove stand to put on an arm. I now have 3 Samsung monitors, they all look great.
I would recommend this to a friendSolid 4K Monitor Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice inexpensive 4K machine monitor. Height adjustment would have been a nice feature. Running it off of a MacBook Pro.
I would recommend this to a friendAwesome gaming monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its amazing for gaming also the best buy ordering process was painless
I would recommend this to a friendGood value, great quality!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I debated between this one and a 32" Samsung 4k FreeSync monitor at similar price point. However, FreeSync monitors tend to have issues with flicker, noticeable by some people, so while a bit smaller, this being an IPS monitor provided better value.
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Speakers
almost perfect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.screen is flawless, easy set up, and modern design. No speakers is the only downfall :(
I would recommend this to a friend Nice monitor
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good monitor. Great for using for web browsing, wouldn’t really recommend for gaming as the frames are severely low. But no other complaints about it.
I would recommend this to a friendBrand response from Samsung
Posted .We are delighted to hear you've had a positive experience with your ViewFinity Monitor.
We appreciate the feedback you have provided. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung.
Had to get a bigger monitor for Stay at Home work,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a wonderful upgrade for my new stay at home situation. The monitor was well reviewed and truly this is a wonderful addition to my 'home office'. Ordered after closing and was able to pick up that next afternoon. Easy setup and I'm glad I pulled the trigger on this transaction.
I would recommend this to a friendGood, Basic 4K monitor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and comes with an HDMI cable, plus has sound support and requires external speakers. I use it for WFH with my Microsoft Surface Pro 7, which works great!
I would recommend this to a friendGreat Work Monitor
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor looks great but had issues trying to get it mounted to a dual monitor stand, had to get longer screws to make it fit.
I would recommend this to a friendI love it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally cheaped out for another IPS from Amazon, but it had a bad ghosting effect so I returned it and bought this monitor instead. I don't notice any ghosting and I like the colors on the IPS panel so I'm happy with my purchase.
I would recommend this to a friendGreat Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this monitor and actually purchased a second one. A affordable, quality product!
I would recommend this to a friendA night and day difference in 4K...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had been using an older Dell 24 inch monitor for nearly a decade and thought it was pretty good...and then I saw the amazing clarity of this Samsung UR55 monitor and was blown away. Totally crisp and clear images that make my aging eyes feel young again.
I would recommend this to a friendGreat product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve really enjoy the level of performance this monitor has delivered. It’s amazing and I would highly recommend without no reserve, I use it everyday at work and it has transform my work station into an incredible experience.
I would recommend this to a friendAlmost perfect!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this monitor there’s not much to complain about. I think the only drawback is the lack of ports and no volume but otherwise pretty good.
I would recommend this to a friendBrand response from Samsung
Posted .We are delighted to hear you've had a positive experience with your ViewFinity Monitor.
We appreciate the feedback you have provided. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung.
New monitor for my PC. I love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than I expected.Ivguligured this would be a basic low quality product due to the low price. I was wrong . Excellent product!
I would recommend this to a friend- Pros mentioned:Picture quality
Good monitor but went with LGUP600 4K monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this monitor for my ps5 and it was good but the 4K just didn’t look too sharp or bright. I returned it and went with an LGUP600 and for the extra $180 that monitor is way better and 4K just looks amazing on it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LGUP600,
I am very sorry to see that you have encountered issues with the Samsung - UR55 Series 28" Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors