Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- SKU:
- 6386391
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
Overall a good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not sure what to expect with the purchase, I seen a mix of reviews. I took the chance and bought it and so far I gotta say it’s exactly what we wanted and expected front the specifications that is listed.
I would recommend this to a friendGreat monitor for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor for the price. Clear and nice resolution. No complaints. Highly recommend.
I would recommend this to a friendGreat Sharp Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two of these to extend my laptop to work from home. Very bright and clear, easy on the eyes. One direct from the HDMI on the laptop, the other using the j5create-USB to 4k adapter. At full 4k on both it is a bit of a drag on the PC.
I would recommend this to a friendAwesome 4K Res.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice, true 4K, I connect my MacBook Pro with the DisplayPort cable and also I connect the Lorex 4K surveillance system with HDMI cable, the PIP from the monitor allow me to split the system and view them together all in one place.
I would recommend this to a friend- Pros mentioned:Picture quality
Probably Wouldn’t Recommend for Next Gen Gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this not even 2 years ago and it does not turn on most of the time when I press the power button and it has gotten to the point where I have to replace it or get it fixed because I can’t even turn it on. I feel like the setting are very hard to adjust sometimes. I couldn’t even use HDR properly because it changed all my settings after the monitor entered into some hdr mode and everything was very dark even with full brightness. I turned of HDR on my console and it was fine. The picture quality was good!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to hear that you are experiencing issues with your monitor. Although your monitor is out of warranty, we invite you to contact Samsung Customer Support for troubleshooting to see if we can resolve your issue over the phone.
If our Customer Support agent determines that service is required, they will review the flat-rate service fee for your monitor. It would not cover the cost of shipping your monitor to us, but does cover the cost of shipping the monitor back to you. You are responsible for shipping fees to Samsung Customer Service; we recommend using a trackable shipping service like UPS.
You can reach Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you.
Thank you for choosing Samsung. Again, I am very sorry for the current issue. We look forward to hearing from you.
Great monitor!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before buying this monitor I was using an iMac 27” 5K. And of course, the difference is huge, there is no comparison.. However after a couple months of using it, the quality and the 4k is not that bad. I’m happy with it..
I would recommend this to a friendGood monitor, poor quality control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Very good picture quality and features. Very nice for PS4. However, minus one point for poor finish on the bottom silver bar. The edge of the bar has lost a little paint finish. I was too lazy to return.
I would recommend this to a friendExcellent value
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is excellent for working daily in excel. Big size clear graphics!
I would recommend this to a friendNice 4K monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A gift for a family member, they are very happy with it. Nice that it has 4K
I would recommend this to a friendSamsung - 28” ViewFinity UHD IPS AMD FreeSync with
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size and beautiful UHD, would recommend to anyone looking for a new monitor
I would recommend this to a friendExcellent Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this screen. excellent color depth, nice refresh rate when playing video games. Perfect size to go with my other monitor. It was not a bad price. It was actually close to the same price as my 2K monitor. Again really like.
I would recommend this to a friendGood features, but not great image quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought and had this monitor for about a week as a second monitor to my iMac. That is part of the problem, it takes a REALLY good monitor to match the iMac screen, but this monitor was too dark even for a decent monitor. I was disappointed. I know how to calibrate a monitor and I know about color profiles, but nothing came close to usable for a second screen. I returned and bought an LG 32” 4K for the same price and it is much better. If this is your only monitor and you don’t work a lot with digital photography or video, this is probably a good value. I think it would be great for gamers because it has some cool features, like picture-in-picture end all sorts of fancy color and contrast options. It just didn’t work for my color accuracy needs.
No, I would not recommend this to a friendBrand response from Samsung
Posted .talkingDigital,
I am very sorry to see that you have encountered issues with the Samsung - UR55 Series 28" Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team. Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help.
You can contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, bought 2 of them as gifts. Both family members were very satisfied
I would recommend this to a friendGreat monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to assemble, good quality and great contrast.
I would recommend this to a friendSamsung Monitor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and product. Visuals were really nice. Played movies and games on it. Works well.
I would recommend this to a friendVery satisfied
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with the TV but 3 stars only because I used in-store pick up and my issue is not with the employees they were very professional considering the store seems to be understaffed so the stress was palpable because I noticed many customers getting mad and well yeah the staff was much more adult than I could have been
I would recommend this to a friendGreat for gaming
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using this monitor daily and I’m really liking the deep contrast. It’s easy to set up light weight and runs games well. Keep in mind that it’s really dark and you should mess with the settings to find your preference.
I would recommend this to a friendstandard in our office
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we use these throughout our office. They work great.
I would recommend this to a friendGreat Deal!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality product. I’ve had no issues in terms of day to day use since I owned it. Unsure of picture quality as I don’t edit photo/video.
I would recommend this to a friendGood choice for a second monitor with Apple iMacs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good choice for a second monitor with Apple iMac desktop computers. Had to use the HDMI connection because the DisplayPort connection couldn't sync properly no matter the sync options.
I would recommend this to a friend