Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- |
- SKU:
- 6386391
Customer reviews
Rating 4.6 out of 5 stars with 3283 reviews
(3,283 customer reviews)Rating by feature
- Display Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
- Features4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality, Price
Rated 5 out of 5 stars
Bigger the Better
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the screen size and the resolution. This was easy to hook up to my laptop.... simple plug and play. I bought an armbar for it looks amazing. Plus at the price it was at was a for sure buy for me.
I would recommend this to a friend - Pros mentioned:Color, Picture qualityCons mentioned:Refresh rate
Rated 4 out of 5 stars
decent 4k
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good 4k moniter 3 HDMI ports 1 Displayport. Has Freesync/Gsync, If you have an nvidia card you will have to use the displayport to get gsync working. Good colors nice size and nice brightness, only bummer is refresh rate but I was able to overclock it to 75 hertz which does help in shooters not a 144 hz but also real 4k res under 400 dollars.
I would recommend this to a friend - Pros mentioned:Color, Hdr, Picture quality
Rated 5 out of 5 stars
Great 4K Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is absolutely fantastic for the money. Not a gamer, but for everyday computing I noticed a significant jump in image quality and brightness when using this monitor. The HDR really makes everything pop.....
I would recommend this to a friend Rated 5 out of 5 stars
What a beautiful screen resolution!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased a new HP desktop at my nearby Best Buy and came back to shop for a monitor as well. I'd lived with an 8 year old HP 15" laptop and wanted to go back to a bigger monitor with better definition, as well as to view straight on, not downward all the time. This monitor is more than I could have ever imagined. There was no store display unit, only this last new one in a box. After reading reviews and specs of this, I went for it. WOW.. the second it turned on and showed my wallpaper, I just said "WOW" all to myself! Stunning and incredible. On sale for $329, I can't imagine the anything better. I think the 32" version would've been overkill being used as a desktop, for sure. I watched a YouTube slip of the new Maverick movie, and I was blown away. Small facial detail is incredible. I've used computers since 1983 and I never dreamed a monitor would be this enjoyable or even possible. I think you, too, would really love having this computer monitor to use every day! I'm on the slow side- I didn't realize it had no speakers. DUH.. so I'm using an 808 7" bluetooth speaker. (I didn't want tons of excess or wires all over the place) The 5.1 sound still comes out great from this single speaker! (808 is a good brand!) Spend the extra money from getting a standard monitor, and get this Samsung. With every keystroke. you'll be glad you did!
I would recommend this to a friend- Pros mentioned:Color, Price
Rated 5 out of 5 stars
Very good monitor, the low price is a bonus.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite a good monitor for the price. Color and brightness are excellent and there are enough adjustments in color, brightness and contrast that everyone should be able to find a comfortable picture for themselves. The only slight downside is the limited adjustment on the stand. Only a small angle of tilt. I don't have it on the stand but mounted on one arm of a double monitor stand. I have two of them side by side. The controls are all incorporated on a siingle button on the bottom at the center of the screen. No reaching around the back fumbling for buttons.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Great Monitor Overall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this monitor. I really hesitated buying 4K monitor because of the Windows' issues with scaling. I'm running 125% scaling on my 15.4 inch fhd laptop and wanted a 27 inch 1440p monitor. There were no such options at my local store so I went for 28 inch 4K. I am running it at 150% scaling and windows do reload when dragging them between laptop's screen and this monitor but it's a minor inconvenience. The text is very sharp, colors are beautiful. I don't do photo or video editing, and cannot say anything about color accuracy and other similar characteristics. As a regular guy who uses it for work, working with lots of text, I can say that it's perfect. It does seem a bit expensive for my needs and at $400+ after tax I expect height adjustment and rotation. Still I didn't think about returning it even once. I wish it was curved. There were curved options but they had VA panels which I don't really like. It really does feel like at 28 inches the screen should be curved.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great monitor for graphic design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a graphic designer and it's important to have an adequately-sized HD monitor with a sharp picture and accurate color. I bought this monitor to replace one that suddenly stopped working. This one was in stock at my local Best Buy and had all the features I was looking for. When I plugged the monitor into my Mac, it immediately worked without any issues. I went ahead and bought a second, identical monitor for my husband's computer. We are both very happy with the quality and ease of use.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture qualityCons mentioned:Stand
Rated 5 out of 5 stars
Perfect monitor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is crisp for word processing. there are many settings that are easy on the eyes. Also good because it has display port and HDMI available. the only con is that it's not movable on the stand. I may mount it on my desk but not sure.
I would recommend this to a friend - Pros mentioned:Hdr, Picture qualityCons mentioned:Refresh rate
Rated 5 out of 5 stars
4k on a budget
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is fantastic. You get IPS, HDR, 4K at a good price, what's not to love? Sure it's not 144hz, but if you don't plan on gaming, this is a great monitor for 4k entry. I watch movies and use my PS5 on this and everything looks great. It also has freesync.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Vesa mount
Rated 4 out of 5 stars
Nice Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on Black Friday to use with new computer. when waking from sleep mode the HDMI would flash on and off in upper left hand corner several times before waking. I had purchased the extended warranty and when I took it back to Best Buy I was one day late for it to fall under the Best Buy return policy. My option was then to return it to the factory for repair or replacement or return it under the extended warranty which fulfills the warranty obligation. I didn't want to wait several days for a factory return so I used the extended warranty option and then had to purchase another extended warranty for the new one. So much for saving money on Black Friday. New monitor works well although still slow to come on compared to an older monitor that I have. At least it comes on the first time the HDMI shows in the upper left corner. Love the nice big crystal clear screen and hope that this one never has to be returned for failure to work properly. Button underneath the Samsung logo for turning on and off, volume control and function adjustments takes some getting used to.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Vesa mount
Rated 4 out of 5 stars
Great Monitor but Possibly Defective VESA Threads
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good monitor that could have been great. The picture quality is excellent on this monitor. I’m very happy with having it connected with an hdmi cable from my M1 MacBook Pro. However, as others have stated I’ve had problems with the VESA mount on it. I am okay with the curved back as the VESA mounts I have came with spacers that I can use. However, although my bolts fit perfectly into the top two holes, the lower two don’t fit at all. They seem to have completely different threads, which is very odd and seems like it could even be a defect in manufacturing. The lower two screws are actually more important with my mount as these are the primary ones used to secure the monitor. I am going to try to pick up some screws that others have suggested from the hardware store to see if those help (4mm-0.7 x 12mm), but if they don’t I’m afraid I will have to return this monitor.
I would recommend this to a friend - Pros mentioned:ColorCons mentioned:Stand
Rated 5 out of 5 stars
Worth every penny!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this monitor! Underestimated the size, but the resolution and colors are insane! I'm in the creative field, doing a lot of photography work, so it's important to me that I can see the detail and accurate color in my work. This monitor is perfect for the job! It was a little hard to set up the stand, but once it's in it is SUPER secure and I have no issues with any wobbling or concerns of it falling apart on me. Very simple plug-and-go monitor. If there is one thing I would change, it would be the power indicator LED when the monitor is off; it's quite bright and the blinking tends to bug me when I'm trying to sleep. Overall, definitely recommend. Got it as a Cyber Monday deal for around $250 and it feels well worth the price.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Great upgrade
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor for the price. It’s a nice good monitor. It doesn’t have all the bells and whistles and supersonic speeds that I would never use or notice anyway. I use this monitor 8 hours per day. It makes all 1920x1080 monitors seem terrible. So word of warning any less than 4K monitor going forward will leave you disappointed. I have multiple monitors and when I slide a window to my old monitor it makes me sad and frustrated. This monitor is so crisp and sharp! Seriously sliding a web page to my old monitor made me write this review. The old monitor now looks fuzzy and, well, ugly. I hate my old monitor now. It’s a 32” Samsung and I used to love it and now I hate it compared to this new one. So crips and crystal clear. One note is that the first hdmi cable I used caused the screen to flicker. It was the cable not the monitor. I’m now using a 10’ display port to display port and it works great.
I would recommend this to a friend - Pros mentioned:ColorCons mentioned:Vesa mount
Rated 4 out of 5 stars
Just less than ideal. But very, very serviceable.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.(-1/2 star) It's a 75mm mount, but there's a recess above the mounting area that prevents using a 100mm adapter (by a mere 2mm, which is just enough to prevent its use without breaking something--either the mount or the monitor housing). It would have been nice if they'd thought about the VESA plate a little more thoroughly. That curve in the housing could be 2mm higher and it would have worked without violating the warranty. Because we were pressed for time on the day we got the monitor, we used a rotary tool to shave out the 2mm (not quite all the way through the housing) to make it work. If anything happens that needs a warranty, we're toast. C'est la vie. (-1/2 star) I would have liked a DisplayPort connector instead of HDMI, but HDMI still works (even if it gets a little hot for the video card). Other than that, the colors are vibrant and bright, the monitor itself works really well, and the learning curve is pretty low as monitors go.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality, Price
Rated 5 out of 5 stars
Great performance in an inexpensive display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good display and great price. The monitor was easy to set up and is it lighter than the display it replaced.
I would recommend this to a friend - Pros mentioned:Hdr, Picture quality
Rated 5 out of 5 stars
Expectations Exceeded!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is exceptional in all the ways that truly matter. Consistently sharp image, bright and vivid colors, fast and responsive, it excels at the minimum a monitor is needed for. No fancy bells and whistles to get in the way, just a good and true 4K HDR monitor at 60 Hz.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Vesa mount
Rated 5 out of 5 stars
Awesome 4K moniter.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 4K monitor is amazing with only one flaw. The Vesa mount holes are too high on the back and are inset in the plastic. I had to trim my mounting plate to use the Vesa plate. On the other hand, the monitor presents plug and play beauty! The colors are vibrant, the sharpness is excellent and as long as you know how to manually calibrate the color, you get true to life briliant and accurate colors. For the price paid, you couldn't hope for a better monitor!
I would recommend this to a friend - Pros mentioned:Color, Picture qualityCons mentioned:Refresh rate
Rated 2 out of 5 stars
Less than a year and it broke
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor WAS amazing. The picture was stunning, 4K looked beautiful. HDR looked bad so I just left it off. But I used this for gaming (before I knew what 60hz meant) and the color and clarity were unbeatable. For some reason now matter how I adjusted it (which there isn’t much to adjust) it always looked crooked. Idk if my mounting for the monitor wasn’t centered at assembly or the mount was crooked, but with a level it was definitely crooked. Now my purchase history shows I bought this monitor March 13, 2022. It’s March 7, 2023, and last night the display went out. I was sitting there at my desk and the screen just went black. The backlight was still on, but not even the system menu would come up, the whole panel just quit working on me. Samsung’s warranty sucks, and at this point I elected to just purchase an Asus monitor as a replacement. I gave it 2 stars because it worked amazingly for a year, but this is an expensive monitor to become useless less than a year later.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry for the issues you have encountered with your 28" Viewfinity Monitor. Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution. You can reach us via any of the below options: If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Or visit our Samsung website and click on the SUPPORT link in the upper right corner for: • Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) • Product Support • Manuals and Downloads • Warranty Info • Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates • Samsung Community: A great resource for getting help from Samsung moderators and customers • …and more Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller. Again, we are very sorry for the inconveniences you have had and hope that we will hear from you soon. I am very sorry to see that you have encountered issues with the Samsung [SERIES/MODEL] Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service. Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer. For further assistance or to begin warranty service, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Pros mentioned:Hdr, Picture quality
Rated 5 out of 5 stars
Great and PS5 compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Review for PS5: The monitor is a really simple and easy set up. The 4K 60fps and hdr work really well with the ps5 and at a good price. I haven’t had any problem. The size is also great and utilizes all 27 inches. I thought I would have a problem with the glare the monitor gets from when a light (like a ceiling light) is pointed at it but even then the screen kinda blurs it out with its high color with the screen. The only time you’ll notice this is if you have a light directly on it or if the media you watch is dark. The color depth is extremely amazing too so no complaints there.
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Samsung = GOATED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung monitor is exactly what I need it to be. It’s great color and amazing 4K screen come together to make a wonderful product. Whether it’s gaming or editing- I love this montior.
I would recommend this to a friend


























