Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- |
- SKU:
- 6386391
Customer reviews
Rating 4.6 out of 5 stars with 3279 reviews
(3,279 customer reviews)Rating by feature
- Display Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
- Features4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Refresh rate, Vesa mount
Rated 4 out of 5 stars
Great monitor, but a couple gotchas
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy this monitor but I can't give it 5 stars because of 2 reasons. 1) I had to trim (cut metal) my VESA mount in order for it to fit into the circle in the back. 2) It did not auto-detect that it was connected to an HDMI 1.4 device so it would have some flickering pixels. I had to manually set the monitor to 1.4 which limited it down to 30hz. I ended up getting a USB-C to Display Port. So this was half my laptop's problem. Else, it's very nice to use for develop work and gaming. I highly recommend (especially if you are able to use the stand it comes with)
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Vesa mount
Rated 3 out of 5 stars
Nice panel but case and input design lacking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice colors and brightness on the underlying UHD IPD panel. Tons of depth and saturation, and the refresh rate is also nice. However the installation and usability are very subpar. -75x75 vesa mount. Also the mounting area is small, so if you have a universal mount with both 75x75 and 100x100 it most likely won’t fit into the slotted area -The cable connections inputs are very tight, and if you use quality braided cables they have to go in with a disconcertingly sharp angle. Also the angle of the cable input might cause damage later down the line if you have to constantly connect and reconnect -Multi toggle system menu is not intuitive, and screen has finicky on off and sleep functionality. Sometimes the panel had to be hard turned off (unplugging/replugging of cables) which is problematic given the above issue -constant loss of signal With the use and functionality issues above maybe I just got a lemon, but the design features are impossible to overlook. That being said bestbuy was fantastic. Order delivered quicker than estimated and hassle free return. So 1.5 stars for the panel, 5 stars for Best Buy averages out to roughly 3 overall
No, I would not recommend this to a friendBrand response from Samsung
Posted .yinzerniner,
I am very sorry to see that you have encountered issues with the Samsung - UR55 Series 28" IPS 4K UHD Monitor and have returned it
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
- Pros mentioned:Hdr, Picture quality
Rated 5 out of 5 stars
Perfect Monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been looking for a 4k Monitor with HDR and Freesync features for a decent price and I finally found it. Its only been out for a few months so it wasn't quite known yet. I use it with my xbox one x to get the true 4k experience and get myself ready for the xbox series x. The picture quality is definitely amazing and theres no stutter in game play, worth buying.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice monitor; replace base with steel after-market
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent display. Very happy with image quality and the build seems solid. After reading the reviews on the flimsy, non-swivel base that came with the monitor, I ordered an after-market metal swivel base, VIVO STAND-V001H, for about $30 from the big A. When I unboxed the monitor, I didn't even open the supplied base--it went into the round container. After market base seems well-built. It has a big foot that look like a V facing you, but it doesn't take up too much space. The online video showing how to assemble made it easy to install. You will need to offset the VESA mounting plate from the back of the monitor. I bought some rubber and narrow-hole wide steel washers from Ace Hardware. Used one of each (about 1/4" depth total) to offset the plate (75 spacing). I might have stripped one of the mounting screw holes with the screws supplied by the AM base, so don't over-tighten. In spite of that, setup seems solid and so far I am happy with it. You have to make sure the tension on the swivel bracket is just right, but once set, swivel works OK. Not as smooth as a Dell monitor base, but adequate. Would do this again if I bought another monitor just like this one.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
A great monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to get this monitor on a sale otherwise I would have went with a less expensive 1080p monitor. I would have made a mistake. The higher resolution makes this TV really worth it for me. The monitor sits on my desk about 2 to 3 feet away and I can't see any pictures. The image is great. I am not a gamer so the refresh rate is not a big deal for me and I can't speak to that. However, it is a bright clear image.
I would recommend this to a friend - Pros mentioned:Hdr, Picture qualityCons mentioned:Refresh rate
Rated 5 out of 5 stars
Awsome monitor great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works just as expected with a beautiful picture. Although this won’t hit higher than 60hz, the monitor is smooth when gaming even at 4K full hdr
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Very good 4K monitor for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good monitor for this price point! It sets next to my retina MacBook Pro so it doesn’t look quite as bright and vivid in comparison, but it’s also not the $1500 studio display either. I’m very pleased, I should’ve bought two!
I would recommend this to a friend - Pros mentioned:PriceCons mentioned:Stand
Rated 5 out of 5 stars
Converted!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was too good to pass up, hubby and I like to play our Xboxes on smaller screens, I was successfully able to snatch a XSX during launch week but hubby has not. I have never had a 4K monitor/TV before and it honestly never really appealed to me. Hubby insisted that I try it out and let me tell you, when I changed the settings and enhanced it to 4k.......I have converted. I am NEVER going back! Literally changed my life. I am so so happy with my purchase! While the stand does not swivel or even adjust I think it's perfect at it's height! I am so so happy with this!
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Great 2nd monitor.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good clarity, works well with my iMac as 2nd monitor. Easy to install, and lightweight compared to my previous flatscreens. Controls are easily accessible, though I rarely need to use them. It was on sale for a fantastic price.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
A great option
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this monitor to replace my 32in 2k monitor for trading and productivity, and have been very happy with it. The size is perfect, the colors are vibrant, the resolution is fantastic, and the panel is bright enough to be seen in my mildly bright room. The only thing that was a bit of a pain was the mounting on a monitor arm, but I figured it out. I highly recommend this to anyone looking for a great work monitor at a reasonable price.
I would recommend this to a friend Rated 5 out of 5 stars
Everything I need
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as an open box item, but it's just like brand new. The customer rep at the store was awesome, resolving issues I had with my BestBuy credit card. For VESA mounting make sure to use the provided washers with your monitor arms. Those raise mounting brackets above the circular edge. Check the pictures attached.
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Refresh rate
Rated 5 out of 5 stars
Solid 4k monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid 4k monitor. Very crisp screen quality, colors are great, freesync works well. Use it for streaming shows, movies and gaming. Works very well in all aspects. Only downside would be for fast twitch gaming, the refresh rate is low. When you look at it from a price/performance perspective though, you cant beat this monitor
I would recommend this to a friend - Pros mentioned:Hdr, Picture quality
Rated 5 out of 5 stars
Better than LG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my use case. Sharp 4K UHD with HDR. And the price was fantastic. I use this at work while at home I have the LG model. The LG one is finicky - sometimes does not work or shows burns. I have to then turn it off for some time for the burns to go away. This one looks far superior than LG.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent Picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Image is vibrant and extremely clear. Makes my graphics look on point.
I would recommend this to a friend - Pros mentioned:Hdr
Rated 5 out of 5 stars
I bought two of them!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 28” ViewFinity UHD IPS monitor delivers stunning 4K resolution with vibrant colors and sharp details, making it an excellent choice for both productivity and entertainment. Its AMD FreeSync support ensures smooth gaming experiences with minimal screen tearing, while HDR enhances contrast and brightness for more lifelike visuals. The sleek black design and slim bezels also make it a stylish addition to any desk setup.
I would recommend this to a friend - Pros mentioned:Hdr, Picture quality
Rated 5 out of 5 stars
Perfect monitor for what I need
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The colors are top notch, the IPs glow is the lowest I’ve ever seen on a monitor, backlight bleed is almost non existent, 4K and 28inch makes ppi of 160+! the picture super sharp, quality control seems to be in check! No stuck or dead pixels on mine, Freesync works great with Nvidia even though it doesn’t have compatible sticker, the response time is great! At 60hz I get very minimal ghosting which is insane! Idk how Samsung did it, and HDR isn’t bad at all! Not amazing but Bright enough.
I would recommend this to a friend - Pros mentioned:Color, Picture qualityCons mentioned:Speakers
Rated 5 out of 5 stars
Great monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my kids home schooling. Does the job. Colors are vibrant and size is very decent. I just wish it had speakers.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
28" is better than 27"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a 27” Monitor to use primarily for recording music. 4K would be nice to also watch performance videos but it wasn’t necessary. I came across this monitor during Black Friday of 2022. I purchased it but…you guessed it, I caught Covid so the monitor was placed back in stock. When I checked online after I was Covid Free, the monitor price had gone up significantly. After waiting another 6 weeks, the monitor went back to the Black Friday price, and I grabbed it. This monitor is perfect for me. It’s 4k picture was fantastic. You’ll have to calibrate to your exact taste but the fact that you even do that is a plus. It has (2) HDMI 2.0 Inputs as well as (1) Display Port Ver 1.2. The screen is 28” and not 27”. You would think that this would be barely noticeable but I noticed it right away, having come from a 27” monitor with a large bezel. You won’t regret buying this monitor, especially if you can get it for under its $350.00 retail price.
I would recommend this to a friendBrand response from Samsung
Posted .We are delighted to hear you've had a positive experience with your Monitor.
If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung.
- Pros mentioned:Color, Hdr
Rated 5 out of 5 stars
Great monitor for Series S
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before I bought this monitor I did research on many 4k monitors under $400. I use this 4k monitor with a Xbox Series S and at first it looked bad. I had to calibrate it several times before I was happy with my settings. If you use freesync don't use hdr, they don't work together and vice versa. It now looks great when playing most games. I think it upscales the Series S well, it should look even better with the Series X or PS5. The monitor is bright enough and the hdr even though its not perfect looks great.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
At 1/6th the price of the Apple Studio Display
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up this monitor to replace a Sony Playstation branded 1080p monitor which was released to support the PS3 so many years ago. The main use of the Sony monitor was to be a secondary monitor to my iMac. My iMac was showing it's age so an upgrade was due. I now own the Mac Studio powerhouse with the Studio Display and a 4k display to replace the Sony was in mind. I didn't want to spend a ton of money as Apple did a good of draining my pocketbook. I looked at the Bestbuy website and saw that this monitor was on sale for $219.00. It was in stock. Unfortunately there was not one on display. That didn't bother me overall as there is an adaquate return window. I got home and set it up using the HDMI port on the Mac Studio. At first I was totally impressed with the resolution and clarity of the picture but the colors were completely off. I did some playing with the monitor settings. There were some improvements but still not close. My next steps led me to look into the Mac settings to the monitor. By default the Mac will list the color profile as the monitors factory settings. I chose Display P3 as a color profile and that changed everything! My $219.00 Samsung was looking comparably as good as my $1600 Studio Display. Granted I get that the Apple Display is designed for professionals where color accuracy is of upmost importance but at the same time for casual users the Samsung will not disappoint. Given that it was 1/6th the cost of the Studio Display it is well worth the money. BTW I used $109.00 in free Apple Cash that I earned when I purchased the Mac Studio and Display. All said and done I got this monitor for a little over $100.00 out of pocket.
I would recommend this to a friend


























