Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- |
- SKU:
- 6386391
Customer reviews
Rating 4.6 out of 5 stars with 3280 reviews
(3,280 customer reviews)Rating by feature
- Display Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
- Features4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
The BIG Picture is Better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Life changing for old eyes. Increased my productivity dramatically
I would recommend this to a friendRated 5 out of 5 stars
Buy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean if buy it. It also ask for 50 characters for my free points
I would recommend this to a friendRated 5 out of 5 stars
Quality monitor for a reasonable price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well-made, quality. Lightweight but not flimsy. Easy on the eyes.
I would recommend this to a friendRated 5 out of 5 stars
Samsung
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is a nice fight between my tour and printer .And nice picture
I would recommend this to a friendRated 5 out of 5 stars
Great monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good working monitor, great graphics. happy with this purchase!
I would recommend this to a friendRated 5 out of 5 stars
Awesome for the pricw
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great on my set up. Have this as my productivity monitor.
I would recommend this to a friendRated 5 out of 5 stars
Good monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good monitor! Perfect for gaming at 60 hz! Highly recommend!
I would recommend this to a friendRated 5 out of 5 stars
Love Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendRated 4 out of 5 stars
Good, Not Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty good monitor, just wish it had better colors and deeper blacks.
I would recommend this to a friendRated 5 out of 5 stars
Good Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Good resolution match for my 5K IMAC computer.
I would recommend this to a friendRated 5 out of 5 stars
goodphoto monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works as expected, super clear calibrated well. good buy
I would recommend this to a friendRated 5 out of 5 stars
Well Spent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t regret buying it.. love the clarity!!! Well spent
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product i purchased for my security system!
I would recommend this to a friendRated 1 out of 5 stars
Waste of time
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some unknown reason, the monitor connects when I start up my laptop, but when I put it to sleep, the monitor does not reconnect to the laptop. I can't reconnect without restarting.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Matt,
Thank you for purchasing the Samsung - UR55 Series 28" Monitor. I am very sorry to hear that you experienced difficulties with your display.
The following could help to solve the issue of the monitor having difficulty coming out of sleep mode.
1) Check if your graphics card has any updates available. If updates are available, install them. If you require help installing your graphics card updates, please contact your graphics card manufacturer.
2) Perform a Windows Update. Visit Microsoft's online update page, and then follow all on-screen prompts.
3) Check that your monitor has the latest software by visiting [insert link to specific model]
4) Check your signal cable. Try using a different cable to verify if your cable is defective.
For further assistance, please contact Samsung Customer Support at:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Rated 5 out of 5 stars
Great Deal
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I order this for my office and it worked out perfect.
I would recommend this to a friendRated 5 out of 5 stars
Loving it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a great deal for a great BRAND at BestBuy!!!
I would recommend this to a friendRated 4 out of 5 stars
Nice 4K monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is nice 4K monitor, I wish it can be smaller than 28 inches.
I would recommend this to a friendRated 1 out of 5 stars
Would not buy!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garage! Monitor constantly blacks out. I sent in under warranty repair they 'repaired' it and I get back and its worse. Blacks out more and now and now get distortion like a TV that can't get great reception!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for purchasing the Samsung ViewFinity Monitor. We are sorry for the inconveniences you had.
Your review was brought to the attention of our Customer Care Center. If you ever need assistance again or have further questions, please reach out to Samsung via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
Rated 2 out of 5 stars
You get what you pay for
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already broken just one year on and realize Samsung warranty is now just 1 year
No, I would not recommend this to a friendRated 2 out of 5 stars
Long time return
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned an item, and it is more than two weeks, I haven’t here any response. Take a long time for return process =((
No, I would not recommend this to a friendBrand response from Samsung
Posted .Giang,
I am very sorry to see that you have encountered issues with the Samsung - UR55 Series 28" Monitor and have returned it
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors


























