Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- |
- SKU:
- 6386391
Customer reviews
Rating 4.6 out of 5 stars with 3281 reviews
(3,281 customer reviews)Rating by feature
- Display Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
- Features4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
great monitor for macbook
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this monitor to use with my macbook 14in m1 max. It is perfect! I got a FHD monitor and had to return it because the text was too fuzzy, but the display quality on this is great. Text is crisp, colors are good for my purposes and no lag. Display quality is similar enough to my macbook that I can work on it all day and it doesn't hurt my eyes. I only use this for work-related stuff (grad student) and not really editing or gaming or watching a ton of video. For those purposes its perferct and I havent noticed any issues.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Consistent and Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor love the quality and the easy function controls. Easy ports to access and use. Would recommend
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Overall a great monitor, mounting can be problem!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received the product within one day rom Best Buy and it came in good shape. Installation is easy if using the stand came in the box. To mount on a standard sized plate or arm of a wall mount would be a problem as the mounting holes are in a small round recessed area that most mounting plate or arms won't fit into. Other than this design fraud, the monitor has excellent quality of the picture, easy on the eyes and should provide good service.
I would recommend this to a friend - Pros mentioned:PriceCons mentioned:Vesa mount
Rated 4 out of 5 stars
Great looking screen at a great price. One con.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This screen is brilliant, looks great, and is very sharp. The price is quite amazing as well. One thing I have to knock is that a DisplayPort cable is not included. I getting very choppy mouse movement because HDMI only supports up to 30hz in 4k. Just a bad first impression. I can imagine a non tech person being irritated with this and not knowing why. Include an DisplayPort cable please! Other than that, I recommend this product. Just buy a DP cable when picking this up.
I would recommend this to a friend - Pros mentioned:HdrCons mentioned:Refresh rate
Rated 5 out of 5 stars
Great price for its quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As with any monitor in this price range, HDR is not insane but it is much better than SDR with a nice warm and vibrant tone. This monitor has been nothing but great and my only want from it is a higher refresh rate. Monitor is a little on the heavier side so if mounting, make sure the mount is fit to fit heavier monitors.
I would recommend this to a friend Rated 1 out of 5 stars
Defective one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Packing was good and all parts were there. We receiced a defective one, it ain’t displaying anything after connections.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great Monitor!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Super easy to set up and images look great. I use it for video editing and it's perfect.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Monitors height is not 6.9 inches without stand.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a super nice 4k 28inch monitor by Samsung. Believe me, Ive been thru my fair share of crap monitors over the years and i can honestly say their's no substitute for a quality Samsung product in just my own personal opinion. I've literally never been disappointed or felt ripped off with purchasing Samsung. I have absolutely no complaints for this model just endless positive comments, but i won't. I do however have something to say about Best Buys product description in the dimensions specifications add concerning this exact model. Its definitely not 6.9 inches height without the stand, that would make it the most ridiculous and useless monitor in existence so please be advised. I've already sent a message to Best Buy about there mistake three times but for some reasons they keep dismissing or refuse to correct their mistakes so please keep this in mind.
I would recommend this to a friend - Cons mentioned:Input switching, Stand
Rated 2 out of 5 stars
Never buying Samsung again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice image, but that's about the only positive. HDR is mostly useless and I don't see any differences with FreeSync enabled/disabled. Unfortunately, this monitor, like all Samsung tvs and monitors I have owned, is SUPER SLOW at detecting devices, switching inputs, or doing anything in the menu system. 75 percent of the time I start my computer, the monitor needs to be manually switched on/off, or cycled back to the correct input. 50 percent of interactions with the menu button are ignored. All too often, by the time I get the monitor to react, my computer has gone back to sleep. This is just as bad as my 10 year old Samsung tv and worse than my previous 15 year old Samsung monitor. Perhaps more annoying is the monitor does not sit level. The left side is over 1/8 of an inch lower than the right. The included stand doesn't have an adjustment in that direction so the best I can do is to remove the rubber pads from the right side foot. Even then, it's still slightly slanted. This monitor has been an ongoing exercise in frustration. But you know what doesn't have this issue? My 10+ year old $150 LG monitor. So much for "upgrading" I guess.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Rated 1 out of 5 stars
Rods tv monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery went fine Product came with no paperwork or instructions
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice deal overall
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this monitor has exceeded my expectations. It may not have the absolute best stats, but for those that are not screen nerds you're not going to care. Picture quality is great and it has been equally good for PC work as well as gaming. Response times for gaming are just fine, everything from FPS, racing, etc. One thing to know ahead of time is that it's not HDCP compliant, so while you can enjoy 4k Xbox games you're not going to be able to watch 4k Netflix on this monitor. But, most people aren't going to care, and at this entry-level price this monitor delivers. I don't love the nub control on this monitor, so it does get docked one star on ease of use. Otherwise no complaints.
I would recommend this to a friend Rated 5 out of 5 stars
Surprisingly Beautiful Monitor Well Worth The Cost
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TL;DR: Very vivid colours and absolutely stunning graphics. Can take an already beautiful image and make your jaw drops with the range of colours. Only has a slight problem with "phantom programs" with very bright/white windows but is easily ignore-able. Absolutely worth the cost FULL REVIEW: When I got this monitor 4 years ago, I was afraid I wouldn't like it, especially for the price, and bought an additional monitor just in case to replace this... Little did I know, I would absolutely fall in love with this monitor and keep it as my main monitor. I mostly use it for gaming and some minor photoshopping and this monitor is perfect for it. The colours are very vivid and absolutely stunning. The only problem I've had with this monitor over the years is it definitely likes to leave a "ghost" of brightly coloured windows occasionally, even when the program hasn't been left open for long. It doesn't happen too often and can be easily ignored but it can definitely worry you that you've burnt an image into the screen. I've noticed as well sometimes it likes to flicker off every few hours. I'm more than likely blaming this on Windows 10 though as since I've upgraded to Windows 11 a few months back, it hasn't seemed to happen at all anymore.
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Vesa mount
Rated 2 out of 5 stars
Picture very good. Rest not so good.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is incredible. But the cable connection space leaves a lot to be desired. Hook your HDMI/DP up first before mounting the monitor to your stand. Also the VESA connection point is way too high on the back. For both of these monitors I had to place wooden blocks and bathroom tiles at the base of the mount in order to bring the monitors to eye level. Finally I bought two of these and for this second one the VESA screw holes stripped out. All four of them wouldn't allow the screws to tighten all the way. I grabbed some pliers and got them maybe an eighth of an inch from tightening but they all just 'spun' in place from there.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Only two minor inconveniences. Otherwise great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great display. Two inconveniences: the blue light does not turn off unless you turn off the monitor or unplug it. Also the mounting location on the back of the monitor is high relative to other monitors so you lose some height if you are trying to put it on a monitor arm. Other than those two things, would recommend! Beautiful display!
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
good small pkg
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just for a little used bedroom. the size was the big thing. for it size it is great. for the price could not ask for more.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great entry into UHD monitors
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor, very sharp display and suitable for productivity and 60 hz single player games.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sleek Monitor, great on price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to pair with a new Mac Mini. It's a great size for working on documents (or several browser windows at once). Text is crisp, even with the eye save mode on (which is much appreciated). Good value so far.
I would recommend this to a friend Rated 5 out of 5 stars
Absolutely Amazing! Well Worth the Money!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item over 3 years ago, but wanted to circle back around and write a review. I bought this monitor so I had a good 4k display for my Xbox One X (and now Series X) and it has been amazing. Well worth the money. The biggest reason I wanted to come back on here and write a review was because this monitor has survived multiple moves and tonight my cat knocked it off my desk hitting multiple things on the way down as well as knocking the screen from the case. After sitting with it for a while I got the screen put back into the case plugged it all back in and it worked as if nothing happened. I have had monitors that have broken just by looking at them wrong, if you need a monitor that will withstand some beatings due to pets/kids/moving, this is the one for you.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Monitor for 2024 Mac Mini Setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent monitor of high quality. Highly satisfied with image.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Recommended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable and colors are very precised. 4 years old and still running smoothly
I would recommend this to a friend


























