Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- SKU:
- 6386391
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing runs gaming and everything perfectly
I would recommend this to a friendNice monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slight darkening at edges with monitor about 18 inches from viewer. Viewing angle issue due to monitor size. Still a good view of work in progress. Would recommend for most uses.
I would recommend this to a friendSamsung Apple Monitor review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.monitor works as advertised, only wish its didnt always show a menu when i wake up my mac. Other wise it does well
I would recommend this to a friendGreat Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor. Still working great 4 years later. No dead pixels.
I would recommend this to a friendA great monitor for the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish that the bottom bezel was thinner, but this is a great monitor otherwise. The FreeSync works well and the detail is great. Also, if you're using a Mac, get Retina Display Manager to scale the UI properly. It works great for my 2010 Mac Pro.
I would recommend this to a friendGreat monitor for the price (4K)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good looking monitor for the price. The image looks great, just did a 4K test on it and it looked out of this world. I mainly got it for my new Xbox Series X and the new Cyberpunk game.
I would recommend this to a friendWorks great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this monitor for the small size but high resolution I needed for my 4K video security system. Works great.
I would recommend this to a friendIt works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works it works it works it works it works it works.
I would recommend this to a friendReally good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this monitor, it has good resolution and frames. Great for gaming
I would recommend this to a friendMonitor is great stand is stationary unforgivable!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased and really like the monitor but the stand is ridiculous! It is not adjustable in any way. No up or down and no tilt side to side or up or down. Very Very disappointing and not what I would expect from Samsung! I was able to find a stand on amazon because best buy didn't seem to have one which is the only reason we are keeping the monitor. Hopefully it will work out. If we didn't like the monitor so much we wouldn't consider keeping it.
No, I would not recommend this to a friendPretty Good!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE IT! Worth it, had it for 3 years and nothing bad! all good!
I would recommend this to a friendSamsung laptop computer monitor problems.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor worked from the very beginning. However, occasionally I have had to jump through hoops to get the monitor to recognize that both electrical cords are, in fact, properly connected, even though it is showing they are not. Other times only the HTML 1 box will display along with the adjustment screen. More hoops to jump through. The adjustment knob on the center bottom of the screen is a joke! The aforementioned knob is worthless in trying to navigate/overcome these challenges, and frequently other features are inadvertently turned on or off while trying to use the button to navigate/correct the initial problem. Plus, the screen goes into sleep mode frequently, requiring the aforementioned monitor knob to be pushed in until the blue light turns off. I had other more serious problems with an ACER monitor and grew tired of dealing with them. Even though the Acer Monito was still under warranty, I gave up in frustration and purchased what I thought to be a better-quality monitor. I was obviously mistaken.
No, I would not recommend this to a friendMonitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good assistance. Truly an amazing product..
I would recommend this to a friendPerfect for gaming.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My stepson loves it. Games look alot better that the previous monitor he had.
I would recommend this to a friendDecent, but not worth the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent, but for the price the brightness is way too low even at the highest setting.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
- Cons mentioned:Vesa mount
Outputs won't work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. I have now bought 2 of these monitors and returned both. The first one only had 1 working HDMI port (display port did not work either). The second, ONLY the display port worked, both HDMIs were out. And yes, I did verify that it wasn't my cables, or the ports on the other end.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered port issues with the Samsung 28" Viewfinity Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Good price for this spec.. color is OFF
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and easy to setup There is a yellow color instead of white. The other monitor is my Dell 27inch FHD IPS LED (not even 4k) and the color white is actual white... I will be returning this. Tried all sorts of settings and could not make the yellow go away. Searched online and everyone who has this problem could not find a solution
No, I would not recommend this to a friendBrand response from Samsung
Posted .Pancakes,
Thank you for purchasing the Samsung U28R550 UHD Monitor and sharing your experience. Please reach out to Samsung Customer Care so that we can resolve your issues with the color directly.
Please contact us at Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
Samsung Monitors
Samsung's customer support line is a failed joke
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor came already set up in German. Called customer support line to change the language to English. Phone's voice recognition failed to recognize voices of different people. Literally had to press the needed option continuously 10 + times to get to a department only to be transferred to wrong depts 3x times. Finally got a car insurance dept!!!! This customer service is a total failure.
No, I would not recommend this to a friendDROPPED THE BALL AGAIN
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not my first bad buying experience but WLL BE my last Best Buy purchase! I will be cancelling Credit lines as well after payout ! Horrible customer service, incomplete orders for multiple trips for pickup! Be better will be choosing other options on electronic purchases in the future
No, I would not recommend this to a friendBlue Specks, Flickering, Static
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When coming out of sleep mode, It flickers with blue specks, blacks out, and struggles to display anything. That was on HDMI. Display Port does not work occasionally. The single button control is terribly awkward.
No, I would not recommend this to a friend