Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- SKU:
- 6386391
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
Not compatible with Xbox Series X
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen goes black when I go to my home screen or quit out of a game on my Xbox. Console to restart when this happens but button mashing also has a low chance of doing the trick
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for having purchased a Samsung - UR55 Series 28" IPS 4K UHD Monitor.
Please give us the opportunity to better understand your usage environment and troubleshoot towards a solution.
You can reach Samsung Support via any of the following options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
-Samsung Monitor
Mostly acceptable but backlight bleed is atrocious
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A decent monitor for 4K60 but for its price the level of backlight bleed is unacceptable, ruining the immersion of low light HDR. Would give two stars but I feel its average review score is way too generous.
No, I would not recommend this to a friendHDMI port stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HDMI 2 port stopped working after a week...what a disaster! also these ports are not easily accessible to plug in...major design flaw
No, I would not recommend this to a friend