Customer Ratings & Reviews
See more imagesSamsung - 29 inches - Convertible - Under cabinet Range Hood - Stainless Steel
- Model:
- NK30B3500US/AA
- SKU:
- 6491813
Highly rated by customers for:
Customer reviews
Rating 3.5 out of 5 stars with 71 reviews
Top Mentions
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- Rated 3 out of 5 stars
Oven hood
YeseniaC Posted
My critic is that the buttons are pretty odd looking compared to the oven. Also, the "1" setting doesn't work. It seems like it doesn't have enough power to start so to use it, i have to use the "2" setting then go down.
No, I would not recommend this to a friendBrand response from Samsung
Posted
We would like to know more about your experience with the buttons of the range hood, YeseniaC.
We suggest contacting us via the options below to speak with a live representative to assist you better with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
- Rated 4 out of 5 stars
Absolutely worth the price
AnthonyB Posted
Excellent product really enhanced my kitchens modern appearance samsumgvmajes great products.
I would recommend this to a friend - Rated 5 out of 5 stars
Appliance replacement
AlbertH Posted
Great experience fast very respectful clean job and on time
I would recommend this to a friendThis review is from Samsung - 29 inches - Convertible - Under cabinet Range Hood - Stainless Steel
- Rated 1 out of 5 stars
Terrible product
JonathanH Posted
We paid for new it would have been nice to get new. Instead we got something someone had installed and returned (shouldn't we have gotten open box price then? There's a sticker on it showing that Best Buy inspected it). Unfortunately, we didn't open it until we were ready to install it and it's in terrible shape, but we missed the return date. We're out the $200 because we can't use it in this condition. I would recommend looking somewhere else.
No, I would not recommend this to a friendBrand response from Samsung
Posted
Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Rated 1 out of 5 stars
Terrible
BrandiF Posted
It looks nice, but does absolutely nothing more than that. Doesn't do anything to get the steam out, does the same as not having a vent their. I am looking for a replacement now.
No, I would not recommend this to a friendThis review is from Samsung - 29 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Brand response from Samsung
Posted
Hi BrandiF, we value the feedback you've shared regarding your range hood. We'd welcome the opportunity to connect with you and learn more so we can determine how best to assist.
Please feel free to reach out through any of the contact options below and have reference number 1153187322 handy for prompt assistance:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: https://m.me/samsungsupport
3. X: https://x.com/messages/compose?recipient%20id=18768513
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Jeffrey
Samsung Care
- Rated 2 out of 5 stars
Its nice
Donald Posted
Nice product but came with a crack in it beware best buy will not return.
No, I would not recommend this to a friendThis review is from Samsung - 29 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Brand response from Samsung
Posted
Dear Valued Best Buy Client,
Thank you for reaching out and bringing this to our attention. I understand
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Your reference number: 1144577851
Leo
- Rated 5 out of 5 stars
Hood
SharonP Posted
This hood work wonderfully. I love my purchase it fits perfect.
I would recommend this to a friendThis review is from Samsung - 29 inches - Convertible - Under cabinet Range Hood - Stainless Steel
- Rated 1 out of 5 stars
SAMSUNG logo not on face of hood as advertised
MichaelV Posted
Transaction just fine but very disappointed that the SAMSUNG logo was not on the face of the hood as adverised- See photos
No, I would not recommend this to a friendThis review is from Samsung - 29 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Brand response from Samsung
Posted
Hello MichaelV,
We understand the feeling when the unit arrived not the same as advertised.
You may contact our Support Team via the link below to speak with a live representative should you need further assistance with the new unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
- Rated 1 out of 5 stars
No logo
JohnJ Posted
No logo. Super cheap button. Lots of cuts with knife. Is this really from Samsung? Returning today.
No, I would not recommend this to a friendBrand response from Samsung
Posted
Hello JohnJ,
We want to inquire more about what occurs with the cooktop and would like to assist.
To do this, please contact us via the following options below to better assist you.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
- Rated 1 out of 5 stars
This is second time I’m having issue.
SunnyP Posted
It’s a damage product they give me I have to return it
No, I would not recommend this to a friendBrand response from Samsung
Posted
Hello SunnyP,
To better assist you with receiving a damaged range hood, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
- Rated 4 out of 5 stars
Nice looking, but loud
AndreL Posted
It works well and looks good. Lights aren't subtle and it's not quiet. We only use 1st level because 2 and 3 are too loud. Note that it's very short, so we have a bit of an unfinished wall gap under the bottom of the hood. Simple to operate. Good for the price.
I would recommend this to a friend - Rated 4 out of 5 stars
sucks good but little loud
KYLEK Posted
Much loader than my last range hood but also sucks much better.
I would recommend this to a friend - Rated 5 out of 5 stars
Perfect on tops of my samsung stove
EdwardP Posted
Simple, quite, powerful. Great lighting. Perfect for my space.
I would recommend this to a friendThis review is from Samsung - 29 inches - Convertible - Under cabinet Range Hood - Stainless Steel
- Rated 5 out of 5 stars
Great product at best price we found Anywhere!
William Posted
The Stainless Steel stovetop vent with 2 speed fan is beautiful, quiet, and has LED lights that are excellent. The vent was easy to install and blended in with our new Samsung stand alone stove. Both were purchased at same time and the price was much less than we thought for both. We originally wanted to get larger unit but didn’t want to pay the higher price. This vent was way below other vents that we had priced. Great sales staff guided us to perfect models.
I would recommend this to a friendThis review is from Samsung - 29 inches - Convertible - Under cabinet Range Hood - Stainless Steel
- Rated 5 out of 5 stars
Under cabinet
StephenW Posted
It works just fine I like the lights they are bright enough the fan works great too
I would recommend this to a friendThis review is from Samsung - 29 inches - Convertible - Under cabinet Range Hood - Stainless Steel
- Rated 5 out of 5 stars
Easy to setup, good CFM for the price point
AARON Posted
We replaced an old range hood that broke down in kitchen without a vent. Easy to setup, and has worked well so far with the three settings helpful based on what we cooking. LED lights is key too to have long lasting light— in fact our old range hood had halogen bulb size that could not be replaced!
I would recommend this to a friend - Rated 4 out of 5 stars
Happy with hood
DebraE Posted
This was my second hood because the first one was badly dented. This second one was dented too but it was a smaller dent and not as noticeable. The service men that installed it were excellent. I do love this range hood.
I would recommend this to a friendThis review is from Samsung - 29 inches - Convertible - Under cabinet Range Hood - Stainless Steel
- Rated 2 out of 5 stars
Patience
JohnN Posted
Ordered product and from best buy October 1s, but was told one week for delivery. Turned out one week Turned to 2wks, and then received a message that my order would be delayed till November 8th. At first i was frustrated but then realized it was out of their control. Will wait the extra weeks because I've had a good experience with bestbuy. Also my order was damaged on arrival which bestbuy arranged to replace. Customer service was supportive as always.
I would recommend this to a friendBrand response from Samsung
Posted
Dear Valued BestBuy Client,
To better assist you with this concern, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. Call any day between available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
^Aloe
- Rated 5 out of 5 stars
Good quality.
RoyV Posted
Good quality and easy to install. Can use as a recirulation or connect to a duct.
I would recommend this to a friend - Rated 2 out of 5 stars
Poor Service
MyMacBookPro Posted
This item came damaged on the left side, and the Geek Squad installer never said a word or failed to notice it. The worst part is that it takes forever to replace the part where I live.
I would recommend this to a friendThis review is from Samsung - 29 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Brand response from Samsung
Posted
Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille