Customer Ratings & Reviews
- Model:
- HW-K550/ZA
- SKU:
- 4924902
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 3.1-Channel Soundbar System with Wireless Subwoofer for its exceptional sound quality and easy setup process. Many customers rave about the excellent audio experience it provides, while others appreciate the simplicity of setting it up. However, some users have expressed concerns about the bass performance, Bluetooth connectivity, volume level, and compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Great Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this soundbar. It has turned the muffled sounds from my TV speakers into clear voices. I'm really enjoying my shows with this soundbar.
I would recommend this to a friendexcellent quality for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not familiar with the value of adding a soundbar but would highly recommend doing so and found this soundbar to be excellent value for the price.
I would recommend this to a friendGreat soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Before I could not clearly hear what was being said in my favorite shows. With this product that problem is behind and now I can enjoy all my shows.
I would recommend this to a friendSounds great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install, quick connect through blue tooth with all samsung items I own would recommend buying the rear speakers to go with, still sounds great.
I would recommend this to a friendGreat Sound Bar for money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not use this on my TV because this soundbar only had a digital optical connection sense my tv did not I had to end up returning this item.
I would recommend this to a friendProduct was easy to install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was easy to install. Sales staff explained the difference between models and it was easy to choose which sound bar would be best for us.
I would recommend this to a friendWorks well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bluetooth was a huge selling feature. It has not disappointed in that area, however, while watching Netflix, the sound cuts out every now and then.
I would recommend this to a friendGood balanced sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from a 2.1 to 3.1. Better. It's not 5.1 or 7.2, but works good when running wire is not an option.
I would recommend this to a friend- Cons mentioned:Volume
Ok quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if I am hard of hearing but speakers do not spot out loud volume until more than halfway turned up.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing the Samsung Soundbar. I am sorry to hear that you had difficulties with your unit.
A possible cause may be that the Soundbar is not placed with the SAMSUNG logo facing up towards the ceiling. If you position the soundbar with the logo facing up, you will see the display/status panel and the speakers will be facing outward. (Refer to product photos on BestBuy.com and zoom in on the photos) If you have incorrectly placed the soundbar with the display side down and the SAMSUNG logo perpendicular to the floor, you will experience muffled or low quality sound because the unit will be resting on the speakers.
I hope this helps to solve the sound issue. Should you need further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
-Samsung Ambassador
Great sound, really loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was exactly what I was looking for. Out of all the soundbar that I was looking for, this offered the best design and clarity that I required.
I would recommend this to a friendGood sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Samsung smart TV and the sounds sucks. Weather it is on volume 15 or 45 the volume is the same. I bought this and the difference is great.
I would recommend this to a friendgood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did a lot of research and bought this soundbar because of the wireless rear speakers. So far the sound bar is good but the speakers not so much
I would recommend this to a friendExcellent sound enhancement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easily mated with my Samsung TV and blue ray interface on my phone. Provides excellent audio for TV and emulates surround sound for movies
I would recommend this to a friendVery nice Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Samsung TV so I went with Soundbar. I was going to buy a Polk but my wife and the Best Buy rep. Said buy Samsung, I am so glad I did.
I would recommend this to a friendSamsung sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, it sounds like I am in a cinema! I dont regret this purchase at all. I can even Bluetooth music from my phone. Can you say in love!
I would recommend this to a friendExcellent sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just have to say that these speakers provide great bass, and and treble, along with good controls. Make the whole house sound great. I love it.
I would recommend this to a friendGreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, fills the room. I listen to a lot of music and it works great. As for TV, when I watch, it also gives full sound in the room.
I would recommend this to a friendGreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is powerful and loud. Works great with my LG 4k smart TV. Also with my Samsung smart phone. Would recommend this sound bar.
I would recommend this to a friendI love the sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return to store sound bar didn't work- display light didn't come on and no sound. I was hesitant to exchange, but I did & ❤️ My purchase...
I would recommend this to a friend- Cons mentioned:Volume
So So Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed; not very loud; shop around more before buying. This doesn't amplify the sound like I was hoping.
No, I would not recommend this to a friend