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Customer Ratings & Reviews

Your price for this item is $2,499.99
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The comparable value price is $3,509.99

Customer reviews

Rating 4.3 out of 5 stars with 132 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the 30" Double Wall Oven with Steam Cook and WiFi for its steam cook feature, WiFi connectivity, and ease of use. The oven is also appreciated for its many features, appearance, and overall performance. However, some customers have noted concerns about the timer's audibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-132 of 132 reviews
  • Rated 5 out of 5 stars

    Love this oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful oven, heats up fast, love the digital controls

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DOA…. A Smokey Story

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, our unit was defective and had a major electrical “smoke-out” shortly after the installers were going through testing after installation. And we’re not talking about “new elements heating up for time first time” smoke, we had thick white electrical smoke fill out entire kitchen in short order. I don’t typically like giving one star reviews, but the whole experience warrants it. We ordered the KitchenAid KODE300E to replace it. Slightly more expensive, but wow! Beautiful unit and we’ve had incredible results. I’m sure this is probably not typical for Samsung (or they wouldn’t be in business), but that was our experience with the product. The “Made in America “ sticker on the KitchenAid did make me smile though….

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Been waiting to get it installed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been sitting in my garage in the box for a month and is still not installed!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very good 30inch Electric double oven wall unit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good performance, easy instructions, good lighting in unit.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    very bad

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the steam function never worked. they had to repair it several times and finally they told me I had to replace it. very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's a good thing that you brought this up, Adrizlei. We're here to help fix the steam function on your wall oven!

      Cleaning your oven doesn't have to be a big chore anymore, because your oven comes with a self-clean function to handle all of the heavy lifting. Learn more from these details.

      You may watch our youtube video about "How to use the Steam Cleaning feature to clean your Oven":
      https://www.youtube.com/watch?v=DW1IWgIWhF8

      How to clean your Samsung oven:
      https://www.samsung.com/us/support/answer/ANS00049011/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145252220, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Steam cook

    Rated 5 out of 5 stars

    Premium looking and sleek interface.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for over 6months. Used during thanksgiving and christmas. Did great. Has the right amount of interactive app features so yiu can run an errand while the oven is still ina nd jnow yiu can shut it off from there (not trying it often, but its a nice feature). I am not a baker by any means, and havent used the cleaning oven feature, but i will ocassionally use the oven. Mainly for pizzas and the like and also holiday turkeys, roasts etc. its a beautiful premium looking oven. I just looked at it today and rhought i should write a review. It looks now its on clearance at a geat price. Id reco if your looking in the price range.

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 4 out of 5 stars

    Timer with inaudible chime.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TIMER has a chime that's barely audible. And this is true also for the chime that indicates temperture reached, or end of cook cycle. Samsung factory authorized repair says volume level is not adjustable--and there's nothing that can be done about it. You'd have to be standing next to the oven to hear it. A reason not to buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not work the headache

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first the oven was great for the first year, then started to run into issues with the steam feature. Heck I didnt even use the steam feature but it was showing error codes for the steam basket not seated. Got that fixed by best buy. Until recently it threw another error for CA-2 after using the self clean feature, So your telling me a feature such as self clean will break this 3k oven, Get out of here. Should of listen to everyone and stay away from Samsung appliances

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Matt, we appreciate your patience in this matter. Let us assist you with the error code on your wall oven.

      Please see page 48 of your user manual on what to do if you get this error code. Select "C-A2"

      Manual:
      https://downloadcenter.samsung.com/content/UM/201904/20190417152704793/NV51K6650DS_DG68-00854A-03_EN-MES-CFR.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146075261) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 1 out of 5 stars

    Cannot recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes when purchasing a Samsung double wall oven. Unfortunately, there is an issue where using the top oven on high heat trips something in the control panel and the oven needs to be physically removed and reset. It then will work once again. So, as a result I am left with a single oven.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Marcus,

      We don't want our appliances not to work. Allow us to assist you with the oven.

      Here is a link to help you with the oven. Please follow the steps and click the hyperlinks for assistance.

      Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed.
      https://www.samsung.com/us/support/troubleshooting/TSG01110183/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146500676 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 4 out of 5 stars

    Samsung oven

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything good EXCEPT oven stays warm a LONG time after being shut off.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Still waiting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the oven 3weeks ago. I have been waiting for the installation for what seems like forever!!!! The purchase was for the stainless steel and the warehouse keeps sending the black stainless steel. I would normally take it since it's more expensive but it doesn't match my other appliances. This is getting frustrating since I have to take time off work to be here for the window of installation they give you. I'm at a point that I may cancel the order and buy from Home Depot or Costco!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away, the display will fail after about 3 yea

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display failed after 3 years. Samsung oven displays are known for failing, wish I would have known that prior to purchase.

    No, I would not recommend this to a friend