Customer Ratings & Reviews
- Model:
- NZ30K7570RS
- |
- SKU:
- 5581715
Customer reviews
Rating 4.2 out of 5 stars with 124 reviews
(124 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are impressed with the 30" Electric Cooktop's ease of use, rapid heating speed, and attractive design. Many appreciate the cooktop's quick heating capabilities and sleek appearance, which enhances their kitchen aesthetics. Positive feedback also highlights the cooktop's reliable performance and convenient WiFi connectivity for remote control. Overall, the product receives praise for its functionality and stylish look.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
good cook top
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Difficult to maximize the number of burners due to pan size. right front burner does not get as warm as the other burners. Still getting used to the method of adjusting temp. The moveable knob is not that sensitive
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Fantastic and Flexible Cooktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got this cooktop for our kitchen remodel and it works great. It has all the features we wanted with 5 heating element, the griddle mode where you can sync 2 burners together for large pots, griddles, etc. The knob shown on the pictures is misleading, as it's not fixed to the cooktop. It's magnetic and can be placed on the controls for each of the burners. You can control the heat settings with the touch of a finger OR use this knob to fine tune the setting. Cleans up well and looks great!
I would recommend this to a friend - Pros mentioned:Ease of use, Heating speed
Rated 5 out of 5 stars
Smooooth...and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the feature of the removable magnetic knob. It makes it so easy to clean and looks sleek. This one heats up must faster and gets hotter than my previous cooktop.
I would recommend this to a friend - Pros mentioned:Ease of use, Heating speed
Rated 5 out of 5 stars
Cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best cooktop heats quick and cooks great everything is easy to use
I would recommend this to a friend - Pros mentioned:Heating speed
Rated 5 out of 5 stars
Nice looking and works well!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my new stove top. One warning to anyone in the market: it is easy to accidentally turn on the unit or turn off your burner, but I love that the knob can be completely removed for a completely flat surface. The knob makes setting the burner temperature easier, but it can also be set with your finger. After turning the unit on with your finger, placing the knob on the burner control for the one you want to use, turns that burner on. The burners heat up very quickly, and take a good amount of time to cool down to touch. The unit shows an H next to the burner control that is hot. All around a good stove top and has been fun to learn how to use!
This review is from Samsung - 30" Electric Cooktop with WiFi and Rapid Boil - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Performance
Rated 5 out of 5 stars
Happy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with this purchase. It works well, and it looks good. Unlike the Cafe cooktop, this one also fits the space.
I would recommend this to a friend - Pros mentioned:Design
Rated 4 out of 5 stars
Great product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this cook top. I love the finger print resistant material and modern design. I like that it's touch screen as well as with the use of the knob. What I don't like about this cook top is that it does take a little long for the burners to reach a high temperature. Other than this I love it.
This review is from Samsung - 30" Electric Cooktop with WiFi and Rapid Boil - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 3 out of 5 stars
Looks great but has flaws
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to clean, user manual is accurate and easy to understand. Sometimes the digital knobs can be a bit sensitive, so you may have to try a few times to to get it to your desired temperature ie I want to set the temp to 13 but when using my finger I’m getting 11 or 14/then eventually get it to 13. Also tonight I set 2 pizza boxes on the cooktop, a few hours later when my son came into the kitchen, he said the stove was on and Burt 3 of his finger tips. So, now knowing you must always lock the stove top even if you aren’t cooking on it and just using as counter space.
I would recommend this to a friendBrand response from Samsung
Posted .Hi FLmom,
Thank you for reaching out to us and we are glad to know that you purchased one of our Samsung cooktops. We apologize for the inconvenience of your cooktop experience and we hope everything is good now about your son's finger. We will surely notate this feedback for better products and options in the future.
I highly recommend clicking these links for a basic troubleshooting guide:
Using the child lock: Please see page 21.
https://downloadcenter.samsung.com/content/UM/201904/20190417163536839/NZ30K7570R_DG68-00821B-06_EN-MES-CFR.pdf
The cooktop will not turn or stay on:
https://www.samsung.com/us/support/troubleshooting/TSG01001952/
The cooktop panel isn't responsive:
https://www.samsung.com/us/support/troubleshooting/TSG01204615/
Cooktop temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
Unable to increase or decrease the heat on the cooktop:
https://www.samsung.com/us/support/troubleshooting/TSG01211106/
Range knobs accidentally turn on the cooktop too easily:
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
For other troubleshooting guides you may check this link below:
https://www.samsung.com/us/support/search/?query=cooktop&referrerPageUrl=https://www.samsung.com/us/support/
You may also use this link for regular maintenance of your cooktop's lifetime:
https://www.samsung.com/us/support/answer/ANS00049945/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/NZ30K7570RS/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Reference Ticket number: 1144407789
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Design, Ease of use
Rated 5 out of 5 stars
Ms
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice looking cooktop, easy to use, good quality
I would recommend this to a friend - Pros mentioned:Heating speed
Rated 2 out of 5 stars
Great heat, very poor controls
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the small footprint of this five burner cooktop since I was limited by the granite countertop and did not want to make changes. I also love how quickly the main burner heats up and it is HOT. Using the knobs or your finger to change the heat settings are clunky and not easy to do - my entire family has issues with this cooktop and it constantly turns itself off if there is any moisture at all - even a drop. Additionally, it defaults to smaller vs. larger pan size so you need to remember to turn it to larger every time. I had read similar reviews and sadly chalked it up to what I was considering "user errors" but now I'm convinced along with my entire family it is no longer a user error with the poorly designed controls of this cooktop. I wanted to like it and thought it was amazing to have the magnetic control, but it is not worth it,
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DawnH,
We know that a new appliance can be challenging to operate. Let us help you with the cooktop.
Here is a link to help you with the cooktop. Please follow the steps and click the hyperlinks for further help.
Samsung range, oven, or cooktop will not turn or stay on.
https://www.samsung.com/us/support/troubleshooting/TSG01001952/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147017611 to help our team pull up your information.
Have a great day.
^Aloe
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome Cooktop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this stovetop. We have had it for about a 2 weeks now. The only down side right now if getting used to no knobs. The Magnetic knob is nice but functions a little different. So easy to clean. Love the option of knob or finger control.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful sleek look, I love this cooktop. Easy and save to operate. The magnetic knobs are a great feature.
I would recommend this to a friend - Pros mentioned:Ease of use, Heating speed
Rated 5 out of 5 stars
Quick and Even Cooking!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ease of no knobs. Fast heating and VERY even heating is a plus!.
This review is from Samsung - 30" Electric Cooktop with WiFi and Rapid Boil - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Heating speed
Rated 5 out of 5 stars
Great Cooktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cooktop. Easy to install. A lot of burners that heat up quickly. Easy to clean and my wife loves it.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good, looking nice easy to clean, but wifi not super cool it’s ok,
I would recommend this to a friend - Pros mentioned:Heating speed
Rated 5 out of 5 stars
Very well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well working stove handles temperature changes well.
I would recommend this to a friend Rated 5 out of 5 stars
Great electric/radiant cooktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well & looks great! Samsung makes a nice looking, good product. I did, however, exchange mine for the Samsung induction cooktop & and am much happier. The radiant heat was just too slow for me. Induction is the way to go -
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Love the design and varied maximum burner temps!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the design! I moved from a 4 burner, 21-year old cooktop and the control knobs were all on the right side. This design has digital controls at the front where I can easily access them. In addition, the burners have different maximum heating elements and two burners tha can be synchronized for larger griddles.
I would recommend this to a friend - Pros mentioned:Ease of use, Heating speed
Rated 5 out of 5 stars
Samsung cooktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the layout. Heats fast. Easy to clean.would recommend
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Great item
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really good cooktop and really good Design .Bery modern
I would recommend this to a friend














