Customer Ratings & Reviews
- Model:
- NZ30K6330RS
- SKU:
- 5581716
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the 30" Electric Cooktop with WiFi's heating speed and ease of use, frequently praising its quick heating and simple operation. Many also appreciate the cooktop's design and overall performance. However, some customers have expressed concerns about the durability of the knobs and the functionality of the WiFi feature.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Knob quality, Wifi
Nice stove, Bad knobs.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To be honest, I purchased this last year so this is the 1 week after 1 year review... Functionality, overall very good, the rear mid burner is STRONG. great for quick boil and large pans. The wireless is of zero use, does not control anything on the stove at all. Big gripe... the knobs. A pain to clean around, too close together, should be something magnetic or easily removable AND most important, be made of metal, not just look as if they are. DO NOT PLACE A WARM POT ON TOP OF THESE KNOBS to get away from heat or make space. they MELT and they cost close to $100. each from Samsung. that's $500 for a set of 5 on a $1000. stove. Mine was out of warranty by 3 days and they would not even discuss it. So really, the biggest grip is Samsung themselves, they are not the easiest company to deal with though their products are overall quite good. Their support is severely lacking and their opportunistic extortion is unforgivable. Might not seem like an issue... stove knobs. Who knew! I'm sick about it and deciding whether to buy anything Samsung ever again. (which is a fair bit)
No, I would not recommend this to a friend - Cons mentioned:Knob quality
Great cooktop - Bad knob
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I installed this cooktop 3 years ago and everything works great but the knobs are very poor quality. Currently 3 of them are broken because the base of the screws are made of plastic. That's not the worst, there is no generic part on the market to replace this and each original Samsung part costs $150. It's crazy to pay almost the same price of the product for the knobs.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We know how important it is to have a reliable appliance at home. Let us help you with your cooktop.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your cooktop.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148046557) to help our team pull up your information when you message us.
Thank you.
-Ricardo
- Pros mentioned:Ease of use
Great cooktop, easy to clean.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! Easy to install and keep clean. Yo will love this cooktop.
I would recommend this to a friend - Pros mentioned:Design, Heating speed
Great cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just exactly what I needed. The size is just right and it heats very quickly. It is very responsive to temperature control. It has a sleek modern look, is well made and was worth the wait. It is pricey, but you get what you pay for.
I would recommend this to a friend - Cons mentioned:Knob quality, Wifi
As Advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heats up quick and cooks very evenly. Definitely a step up from what was installed when we moved in. Wifey said that it’s a little tough to clean around the knobs, but they are removable. Don’t bother trying to connect to the WiFi feature…not worth the trouble IMO.
I would recommend this to a friend - Pros mentioned:Heating speed
High quality cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of cooktop is fantastic. Heats pans up quickly, maintains consistent heat throughout. A much needed upgrade from previous cooktop. 4 stars due to one little nit - I wish the two lower cook stations were spaced down lower on the unit. On the left, I can fit two pots, but cannot fit two medium sized frying pans. Not an enormous problem and doesn't impact me 98% of the time.
I would recommend this to a friend The Best Samsung Cooktop!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cooktop is everything i expected it to be. It's beautiful and just the right size for all the cooking I do for my family of 5. I'm thankful that I was able to purchase it at a great price. Thank you Best Buy for the best prices and excellent quality of appliance!!
I would recommend this to a friend- Pros mentioned:Ease of use, Heating speed
Cooktop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the samsung cooktop for our new home. So far I have really enjoyed it. It heats up very quickly. Fairly easy to keep clean. I do worry about scratching the surface so I am extra careful when cooking. Otherwise this is a great product.
I would recommend this to a friend - Pros mentioned:Performance
Good product so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it a month ago. So far I’m pleased with the performance. I had previously owned GE profile appliances and had problems with the dials & printed marks wipes off in spite of lite cleaning within a year. I hope this one will stay with the marks a little longer
I would recommend this to a friend - Cons mentioned:Knob quality
Works the knobs fall apart
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 4 years of have this it works but the knobs start breaking just by turning them and only works now
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AxelM,
We know how convenient it is to have a replacable knob on our cooktop. We are here to help you with it.
This model supports the knobs, and the part type is DG94-01480A.
If you will be replacing your broken knob, you can purchase it from our authorized distributor for Samsung parts and accessories at the link below.
https://samsungparts.com/products/dg94-01480a
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1146650653), and it will help our team pull up your information.
^Rodel
Nice cooktop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, and workss great . 5 burners to make cooking easy. All dials easy to read and multiple size burners on 2 of the choices. Only drawback is the top has to be spotless to look great and since its black you can see when you miss a spot
I would recommend this to a friend- Pros mentioned:Ease of use, Heating speed
Great performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It heats up really fast. Easy to use and clean up.
I would recommend this to a friend - Pros mentioned:Ease of use, Heating speed
Good cooktop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get hot very quick and easy to clean. Good quality too
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Near, I am glad to see that you are liking the quality of your new Samsung Cooktop. We are glad to be the choice for your home and welcome you to our family. ^Brad
- Pros mentioned:Heating speed
Stove Top
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! I have only had it for a short time. Heats up fast. (Do not walk away until you have gotten us to how quickly it heats) My old Kenmore cooktop was OLD.
I would recommend this to a friend - Pros mentioned:Ease of use, Heating speed
great cooktop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this cooktop. It heats very quickly and is easy to clean
I would recommend this to a friend - Pros mentioned:Design
Home Cooker
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sleek design but hard to keep finger print free. Had to cut part of my underneath drawer and the bottom was a little deeper on the right side then my last stove top
I would recommend this to a friend - Pros mentioned:Design, Heating speed
Amazing Cooktop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cooktop heats fast. It is also great looking cooktop.
I would recommend this to a friend - Pros mentioned:Ease of use, Heating speed
Sleek updated design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is simple to use, easy to clean and heats up fast.
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is pleased to hear that you're getting great use out of this cooktop. Thank you for being a valuable member of our family. ^Lo
Expensive
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to clean when greasy stuff around the burner and expensive
No, I would not recommend this to a friendWorks well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cook top works well and is nice and clean looking.
I would recommend this to a friend
