Customer Ratings & Reviews
See more imagesSamsung - 30 in. Wide 4 Elements 6.3 cu. ft. Freestanding Electric Range with WiFi and Steam Clean - Stainless Steel
- Model:
- NE63A6111SS
- SKU:
- 6447912
Highly rated by customers for:
Customer reviews
Rating 4.6 out of 5 stars with 809 reviews
Top Mentions
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- Rated 5 out of 5 stars
Stove and Refrigerator delivery
Newstovedelivery Posted
Very nice delivery drivers and set up crew. Made sure everything was working properly, and asked if we had any questions about the aplacinces before they left.
I would recommend this to a friend - Rated 5 out of 5 stars
Samsung smoothtop stove
DeLundberg Posted
Very good stove, easy to clean Ceran glass top...I am enjoying my new stove very much
I would recommend this to a friend - Rated 5 out of 5 stars
Stoves Samsung
Mari Posted
Vey good equipment by Beat Buy Samsung smart stoves
I would recommend this to a friend - Rated 5 out of 5 stars
Best appliance ever!! Samsung *****
CesareduardoG Posted
Excellent electric range !!! All Samsung technologies are outstanding!
I would recommend this to a friend - Rated 4 out of 5 stars
Samsung Range
Jaymom44 Posted
Nuce looking and bakes just fine. Cooktop is fine. Only complaint is the Smartthings app is difficult to use. No instructions in manual on how to set clock.
I would recommend this to a friendBrand response from Samsung
Posted
Hello! Thanks for your review. On page 28 of the online User Manual (https://bit.ly/3ECnW59) it gives instructions on how to set the clock for this range. Thank you for choosing Samsung! ^Ty
- Rated 5 out of 5 stars
New Samsung Oven
LuzFi Posted
Purchase this product to replace our old GE, my wife loves it, specially the self cleaning part.
I would recommend this to a friend - Rated 1 out of 5 stars
Not a good purchase and not a good sell from bestb
Lily Posted
Good afternoon, I bought this stove on June 4 and a month later I went to use the oven and when we put it to heat the glass broke and now my 78-year-old mother does not want to use it because she is afraid of it and the company does not He wants to replace it, be very careful, they are the Samsung brand, the products seem to be of good quality, but they are not
No, I would not recommend this to a friendBrand response from Samsung
Posted
Hi Lily.
We apologize for your experience with the 6.3 cu. ft. Freestanding Electric Range with WiFi and Steam Clean was less than ideal. We appreciate all feedback that helps us understand how to improve our products. Thank you for taking the time to leave this review.
You can contact our Samsung Parts department at (800) 627-4368 Mon - Fri 9:00 AM ~ 6:30 PM EST In case you change your mind and would like to replace the cooktop glass.
https://www.samsung.com/us/support/service/warranty/NE63A6111SS/AA
One (1) Year Parts and Labor
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144690712
Have a great day.
^Charles
- Rated 5 out of 5 stars
Great stove for the price
KG76 Posted
Nice looking stove for the price, coil surface heats up pretty quickly.
I would recommend this to a friend - Rated 5 out of 5 stars
Awesome stove
MichaelG Posted
So far so good! Over heats up quickly and cools food nicely. Burners work great and boil water fast. We love the blue LED lit numbers too. Plenty of space and the steam clean is amazing.
I would recommend this to a friend - Rated 5 out of 5 stars
Just what I needed
GhostofCircutCity Posted
A nice simple range with an easy to clean glass top. The Wi-Fi addition is functional and comes in handy. My daughter especially loves turning on the oven light with the app. Very happy with this purchase.
I would recommend this to a friendThis review is from Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi and Steam Clean - Black
Brand response from Samsung
Posted
Hi there GhostofCircutCity, thank you for choosing to get a Samsung Range. I am so glad you are enjoying the unit and having an easy time adjusting it to your likings. We are so thankful you are a part of our family and for choosing Samsung. ^Brad
- Rated 2 out of 5 stars
Minor ding
Eagles21 Posted
The stove is great etc i recommended the stove. But make sure to open the box when delivered. The stove came with a ding. But it was not caused by the shipper. The box, film and styrofoam was not damaged. Whoever boxed up the stove damaged it or knowingly packaged a ding up stove. So review the stove at delivery before u sign for it
I would recommend this to a friendThis review is from Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi and Steam Clean - White
Brand response from Samsung
Posted
Dear Valued Best Buy Client,
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
—Vannesa
- Rated 5 out of 5 stars
Amazing
Wheng Posted
Easy to used and I like it so much.Excellent performance.
I would recommend this to a friend - Rated 5 out of 5 stars
Great Range
PatriciaL Posted
Great Range, stovetop works well so far. I have not used the app or the oven yet. Only problem I have is that the drawer storage is small, not able to put all my tops in as I did with my previous Samsung range.
I would recommend this to a friend - Rated 2 out of 5 stars
Handle replacement
AlinaB Posted
Hi! Order number: BBY01-806751600676. I should have the handle replaced because it is dented, how long do I have to wait for it to be replaced?
No, I would not recommend this to a friendThis review is from Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi and Steam Clean - White
Brand response from Samsung
Posted
Dear Valued BestBuy Client,
To better assist you with this concern, please contact our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day!
^Chrystel
- Rated 1 out of 5 stars
DO NOT BUY
ShaneS Posted
First time using the stove top the burner got so hot that the pan melted to it. The burner was only on a medium setting. I called the store and they told me to contact the manufacturer.
No, I would not recommend this to a friendBrand response from Samsung
Posted
Hi ShaneS,
We are here to help improve your cooking experience with the cooktop.
Below are sections we recommend going over to help you find the best cookware for your cooktop.
Samsung cooktop cookware breakdown.
https://www.samsung.com/us/support/answer/ANS00045483/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145942757 to help our team pull up your information.
Have a great day.
^Aloe
- Rated 1 out of 5 stars
Brand new
RichardB Posted
Delivered with a huge dent on the side. Like a ram headbutt size dent.
No, I would not recommend this to a friendBrand response from Samsung
Posted
Hello RichardB,
We understand how you feel about your range, which arrived dented. To better assist you with this matter, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
- Rated 5 out of 5 stars
Samsung
Samsung Posted
The Samsung works good cooks all food even and everything turned great
I would recommend this to a friendThis review is from Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi and Steam Clean - Black
- Rated 1 out of 5 stars
Really disappointed with Samsung!
Iris Posted
After purchase one year, the glass top break sounds like an explosion. It really scares me!
No, I would not recommend this to a friendBrand response from Samsung
Posted
Hi Iris,
We know how important safety at home is. Let us help you with your range.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your range.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149258606) to help our team pull up your information when you message us.
Thank you.
-Ricardo
- Rated 1 out of 5 stars
numbers around the knobs faded
Jane Posted
I bought my Electric Range in July 2021, i didn’t noticed that the ranged hood is damaged. i thought the shape was normal,now the numbers around the knobs are faded.
No, I would not recommend this to a friend - Rated 1 out of 5 stars
Damaged stove
Panchito Posted
My product was delivered to me at home and it arrived beaten up and with missing parts
No, I would not recommend this to a friendBrand response from Samsung
Posted
Dear Valued BestBuy Client,
To better assist you with this issue, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly