Customer Ratings & Reviews
- Model:
- NE63A6311SS
- SKU:
- 6447911
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers value the overall performance and user-friendly nature of this appliance, frequently highlighting its rapid heating and boiling capabilities. Many users also appreciate the modern design, convenient WiFi connectivity, and effective self-cleaning feature. While the product is highly regarded for its value, some users find the glass cooktop challenging to keep clean and streak-free. Additionally, minor feedback suggests that the control panel could benefit from better lighting and the storage drawer is somewhat limited in size.
This summary was generated by AI based on customer reviews.
Best electric range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love, love my new electric range. It’s sleek and beautiful. It meets all my needs and more…. I can use big pots and very small ones perfectly. I’m extremely happy with my purchase.
I would recommend this to a friend- Pros mentioned:Ease of use
I love it, I needed it, Im happy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my stove, works great and easy to clean, the oven is excellent.
I would recommend this to a friend - Pros mentioned:Rapid boil
Amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my brand new stove. Great options and love the rapid boil!
I would recommend this to a friend - Pros mentioned:Ease of use
Love thus unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit and color didnt realized you have to input the temperature instead of pressing up down arrow..easy to keep clean...so far
I would recommend this to a friend Awesome oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this oven. I like the feature when your cook time goes off and you open the door it turns the oven off. And I like how evenly it cooks everything I make.
I would recommend this to a friend- Pros mentioned:Heating speed
100% reccomended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is a great buy! It heats up very fast and is very practical.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung range electric
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung range electric look very good … keep it , Thank for Best Buy
I would recommend this to a friend Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stove and my wife, it too look like perfect in our kitchen
I would recommend this to a friend- Pros mentioned:Overall performance
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are loving this oven and it looks great. We were very pleased with the ease of purchasing 4 matching appliances that were perfect for our kitchen.
I would recommend this to a friend - Pros mentioned:Heating speed
My new range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my new range, love the way it cooks and really happy at the way my cakes and cupcakes look coming out of the oven
I would recommend this to a friend Samsung - Electric Range
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mom loves this stove!! The diffrent options are more than anticipated. Being able to turn just the inner portion on w/smaller pans OR the entire thing. Rapid Boil .. Brilliant Great Buy
I would recommend this to a friend- Cons mentioned:Glass top
Mediocre
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the Samsung glass top stove is a visual pleasing addition to the kitchen it will be short lived because the glass top stains and scratches too easy. Overall not the happiest purchase I’ve ever made.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jdem3,
Thank you for your review. We are saddened that your range already has scratches and stains. I understand that this experience is not ideal.
Kindly visit this User's Manual on pages 40-48 about Maintaining your Electric Range:
https://downloadcenter.samsung.com/content/UM/202103/20210316120415733/NE63A6311_AA-01_EN-MES-CFR.pdf
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number 1144870418 to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
- Pros mentioned:Overall performance
Mixed feelings
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The range has been installed but it arrived with a dent in the back panel (see pics enclosed). For this reason the quality of the appliance is excellent but the delivery was poor.
I would recommend this to a friend Happinessis a New Range!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good delivery workers! They were polite, and friendly! They showed me how the oven needed to go on. They were on time and I had a wonderful experience. I already used the stove top and I can't wait to cook in a functioning oven!
I would recommend this to a friendSamsung WiFi enabled 5-burner stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great decision purchasing this stove and a great price.
I would recommend this to a friendSAMSUNG
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent stove, love being able to Bluetooth it to my phone to preheat the oven. Have no complaints have had it almost a year
I would recommend this to a friendStove eletric
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice stove with wifi able to see if its on . You can also turn on the lights with your phone.
I would recommend this to a friendIt was meant to be, God said so!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one was damaged (open box) but I loved it n had to exchange. God is awesome a brand new one exactly like it m only paid 37. Difference! Now working perfectly?
I would recommend this to a friendvery satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with the purchase of my Samsung Electric range it is stylish and has all the functions I need and more.
I would recommend this to a friendBad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t usually review products but I had to for this particular one so I gave it two star because it’s nice looking but I don’t advise on buying because if you cook a lot like I do you won’t enjoy it. Day three of using and it’s already peeling off and the head looks like an old electric stove
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Mimi,
Thank you for reaching out and sharing your feedback about your Samsung Electric Range. I understand you're having an issue with your electric range as it's already peeling off and the head looks like an old electric stove. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001943/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00060833/ for tips on how to clean and care for your Samsung electric cooktop.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144535866.
-Noraina
