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Rating 4.5 out of 5 stars with 1117 reviews
Glenn Posted
The installers worked very quick. This stove is beautiful (but it was delivered damaged with scratches).
This review is from Samsung - 6.3 cu. ft. Freestanding Electric Range with Rapid Boil, WiFi & Self Clean - Black Stainless Steel
Range Posted
The product is nice. Only problem is thatit came with huge dents.
Posted
Hello,
Thank you for bringing this to our attention. We appreciate you letting us know that your Samsung range is nice; however, it came with huge dents. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Attached is a link to our warranty page to learn more about the product's warranty coverage for reference.
https://www.samsung.com/us/support/service/warranty/NE63A6311SS/AA
Do not hesitate to reach out via our Support Channels below to speak with a live representative for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144469800
-Angelica
TraciN Posted
I don't recommend this stove. I literally cooked on it one night, and the burner has left burnt marks on the top of the stove. I really wish I could give it back.
Posted
We understand the importance of a pristine-looking cooktop, TraciN. Let's get the information you need to ensure your cooktop is in tip-top shape.
The link below will help ensure your cooktop is pristine and prevent damage. Please select the topic that piques your interest and learn more by checking the hyperlinks and watching the embedded video.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
Should you need more assistance with the range, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148425186) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
Lzarlinga Posted
Poor quality cooktop, bad customer service, after only having the range less than 30 days and following ALL use and care instructions there are already scratches on my cooktop, i even replaced all my cookware so it was flat bottom!!! wish i could just return it, smh!!
Posted
Lzarlinga, we know how scratches on the cooktop can cause disappointment. Allow us to assist you in ensuring your cooktop is always in good condition.
Here is a link for tips and tricks to maintain the range in pristine condition. Please click on every option available. Kindly click on the embedded word and watch the video included.
Clean and care for your Samsung electric cooktop
https://www.samsung.com/us/support/answer/ANS00060833/
Please see pages 45 to 46 under the "Care and cleaning of the glass cooktop" section of the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/202310/20231023163105862/O_NE63A6311_AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146588792) to help our team pull up your information.
Have a great day.
^Camille
The board is out One werek after I got just haven’t had time to deal with
Posted
Hi there RuthBrown, I see you are experiencing issues with your Samsung #. I would love the opportunity to chat and see how we can help get your unit operating properly. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1144067494. We thank you for being a part of our Samsung family. ^Brad
Mimi Posted
I use ut for one week and the top burners change color to ash grey
Saucie Posted
Love this Stove. Worth the price. works great and looks so sleek and up to date. Has alot of features I haven't used yet, but those that I have work great. Rapid boil, oven and steam clean are awesome! I has previously seen some bad reviews, but honestly I have had no issues at all. I will say it does need special cleaning solution for the glass top and if there is a spill clean it quickly especially if has a sugar content, because then it will be harder to remove later. I strongly suggest read the do and dont's so it can stay as nice as the day received as long as possible. So far so good. And I must say delivery was on time and quick hookup. No issues or delays. Representatives were very professional and courteous.
IlkhomnA Posted
"I recently purchased the Samsung 6.3 cu. ft. Freestanding Electric Range with Rapid Boil, WiFi, and Self Clean in Stainless Steel, and I couldn't be happier with my choice. The Rapid Boil feature is a game-changer, making it incredibly quick to bring water to a boil, which is perfect for my busy lifestyle. The WiFi connectivity is a fantastic addition, allowing me to control and monitor the oven from my smartphone. This has made multitasking in the kitchen so much easier. The self-cleaning feature is another highlight, saving me a lot of time and effort when it comes to maintenance. The range's sleek stainless steel design fits perfectly with my kitchen decor and adds a modern touch. Overall, this range has exceeded my expectations in terms of performance, convenience, and style. I highly recommend it to anyone in the market for a new electric range."
Carmz23 Posted
We’ve got this Samsung range at a very discounted price from # SamsungRangeInsiders. It looks beautiful and working really good. It completed the look of my kitchen. I used it already for cooking and baking multiple dishes. The oven heats quickly.I’m so in love with this range. It links to smart Things APP which you can use to operates and monitor your oven while you’re doing something else. You can use the app to turn off your oven but not turning it on. You can set it ready but you still need to press the start button. But all in all I like it and it is easy to clean as well.
Coolguy Posted
The sleek design of this smooth-top range makes it easy to keep clean. Ran a 2-hour self-clean to remove burnt oil splatter inside the oven, and it looks brand new again. The burners heat quickly and cook evenly; they cook really well even at the lower heat settings. The Keep Warm oven setting & Warming burner features are handy for making Brunch - looking forward to using them for preparing holiday meals. The Smart Things app pushes phone notifications on oven status. Sending programmed cycles from the app to the oven can be done (ex. Bake for 30 min at 350F) but the timer begins right away - there isn't an option to preheat before starting the timer... yet. Hoping to see some app feature updates if that's even possible. A great thing about the oven being connected to WiFi though is never having to manually set the clock! Overall, its beautiful design and strong performance make this range a great value.
OmarG Posted
This Samsung electric range has exceeded all my expectations. It's a perfect combination of sleek design and high-tech functionality. The stainless steel finish looks amazing in my kitchen and is surprisingly easy to keep clean. I love the rapid boil feature. The water for pasta boils in a flash, saving me so much time on busy evenings. The 6.3 cubic foot oven size is huge, allowing me to cook multiple trays at once—perfect for family dinners. WiFi connectivity is my favorite feature. Being able to preheat the oven from my phone while I'm in the living room, or check the timer without getting up, is pure modern convenience. The self-cleaning function works like a charm and saves me from the tedious task of scrubbing. In short, it's a fantastic purchase. Efficient, smart, and beautiful. Highly recommended!
Josh Posted
My wife and I have had this Samsung range for a little while now and we’re both loving it. The oven is really spacious which makes cooking big meals so much easier. The Rapid Boil feature is a lifesaver. It heats up water so fast we’re never waiting around forever. The WiFi feature is actually really handy. We weren’t sure we’d use it at first but being able to preheat the oven from our phones has been a game changer. The self-cleaning function is another huge plus because honestly scrubbing an oven is the worst. Looks-wise the stainless steel finish is sleek and gives our kitchen a more modern feel. It’s also really easy to wipe down which is great because fingerprints drive us both crazy. The burners heat evenly and everything cooks perfectly. Overall we couldn’t be happier with this stove. It’s got all the features we wanted, works great, and looks awesome. Definitely recommend it.
Alex Posted
Works excellent for everyday usage, and no problem whatsoever aswell very simple to use when you want to bake stuff in the oven. I like how it has a light inside to check on what you’re baking. If your a mom or dad this oven will be good for your cooking everyday usage.
Robbie Posted
[Employee of bestbuy] I recently purchased a Samsung stove, and I couldn’t be happier with my decision. From the moment it was installed, it has transformed my kitchen into a more efficient and stylish space. Here are a few reasons why this stove has exceeded my expectations: Sleek Design: The stove’s modern, sleek design adds a touch of elegance to my kitchen. The stainless steel finish is not only visually appealing but also easy to clean, maintaining its pristine look even after heavy use. Exceptional Performance: The performance of the Samsung stove is outstanding. It heats up quickly and evenly, ensuring that all my dishes are cooked to perfection. Whether I’m simmering sauces, boiling water, or baking in the oven, this stove handles every task effortlessly. User-Friendly Features: I appreciate the thoughtful features Samsung has integrated into this stove. The touch controls are intuitive and responsive, making it simple to adjust settings. The stove also comes with multiple burners, including a powerful one for quick boiling and a simmer burner for more delicate tasks.
AngelesM Posted
Great quality, loved everything about it cooks great It leaves my food cooking even , it’s so easy to work and so easy to control!
MCWsunset Posted
Works and looks great. Cooks food well nice design.
ROREY Posted
I just had this stove for a month now and it seems to be working good so far. The oven is really big and cooks all my baked good evenly.
RoseG Posted
I love this stove it looks so nice in my kitchen. It works great.
THAO Posted
I got this range for over 2 months now and haven’t even seen any problems with it. Can control via Wifi connection which is an ideal solution for whoever wants to find a safety range in the kitchen!!
Awesome Posted
Great oven, love the rapid boil. The warming center is great. Self cleaning works wonderful. Made Christmas goodies and the plastic Tupperware was left in the oven when it preheated and melted. Self clean took care of it.