Customer Ratings & Reviews
- Model:
- NZ30K7880US
- |
- SKU:
- 5581713
Customer reviews
Rating 3.9 out of 5 stars with 84 reviews
(84 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers love the 30" Induction Cooktop with WiFi and Virtual Flame, especially its exceptional heating performance. The cooktop is also praised for its ease of use and beautiful design, making it a welcome addition to any kitchen. Many users appreciate the power boost feature for quickly boiling water. There were no cons mentioned about this product.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Heating performance
Rated 4 out of 5 stars
On the fence.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love its steady temperature--I had a big pot of lentil soup that I cooked on low overnight and there was no scorching! The glass surface is easy to clean and doesn't burn on food like my previous glass cooktop seemed to do. It is easily scratched, though. I've cooked on it only a few times (installed late August) and it has scratches ( see picture). There's a 'burn in' time where it gives off a weird smell, like a moldy sponge and melting electrical wire. I was assured this is normal for new cooktops. The circlular dials for setting temps are difficult to master, and are affected by any touch, such as wiping a spill. The super boil is amazing--rolling boil in less than 2 minutes! The big zone cooking area works great, but my smallest saucepan (2 cup, 5 inch diameter) is not acknowledged by the sensors, so it is unusable.
I would recommend this to a friend - Pros mentioned:Heating performance
Rated 5 out of 5 stars
Great so far
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received compensation for this review, but the review is my own: I ordered this to replace an old Jenn Air that we had from the prior owners, one of the burners went out and we figured we'd move to induction due to the Samsung Cookware giveaway with purchase. Prior to purchasing I was reading a lot of reviews about the sensitivity to the cooktop and how the burner turns off with moisture, etc. In my testing, I have been unable to replicate this issue and in fact, the other day I was boiling water for pasta and dropped some water on the cooktop and it didn't turn off and I was able to wipe it and continue cooking. I'm not used to having the biggest burner in the middle of the cooktop but I will get used to that with some time. Things I love?I love that it has a built in timer, a pause button which is great for needing to walk away and the rapid boil and ability to not have the entire cooktop hot since it's only heating with the connection of the induction. Things I hated? Nothing really, the only thing I'd note is the analog magnetic is annoying and unreliable and I much prefer to use my fingers, so I keep it on the fridge in the event I'll ever wanna try it again.
I would recommend this to a friend Rated 3 out of 5 stars
Surface stains and look/feels greasy even clean
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.15 year old Kenmore was better . Looks cool but the top had weird stains after one week of use that do not come off. The ‘glass’ cooktop has a weird greasy film that makes it never look it feel truly clean. I do not recommend this and Id replace it if it wasn’t in s custom hole in my new porcelain countertop. We are quite disappointed in it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Stacy,
We see your point of having difficulties keeping the glass cooktop clean. We are here to aid you with maintaining your cooktop.
I have shared this model's user manual link below. Please turn to pages 29 - 32 for protecting the cooktop surface and for the care and cleaning of the glass cooktop.
https://downloadcenter.samsung.com/content/UM/202310/20231019164653012/O_NZ30K7880U_DG68-00823A-06_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Leo
Rated 1 out of 5 stars
Don’t recommend - at all.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t recommend this cooktop. Out of the box worked two days then would not turn on. Took 3 weeks for warranty repair. Once repair completed cooktop worked for two days and then again would not turn on. When it did work the knob was sketchy and doesn’t control temp well. Using finger is awkward and inconsistent. Have waited another 3 weeks for warranty repair service call. Repairman did not show up. Just a poor experience all around. Buy something else.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there KJRN, I see that you are having problems with your previous repair for your Samsung Cooktop and know that is not ideal service. i would like to make sure that you have a great experience and would love to speak with you to get this issue expedited. Please reach out to us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143487160. We thank you for being a part of our Samsung family. ^Brad
Rated 5 out of 5 stars
Hob heaven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very responsive. We like the optional knob which can be moved away when not in use which leaves the hob clear. The hob surface looks substantial and layout flexible. The virtual flame lets you know the heat is on under your pot.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Slick looking induction top
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned induction cooktops in the past. This one is very easy to use. I like the virtual flame feature. And, the registration of the pots is immediate. The movable/optional knob is interesting, but overall very smooth in its use. It feels like a mechanical knob.
I would recommend this to a friend - Pros mentioned:Heating performanceCons mentioned:Button sensitivity
Rated 4 out of 5 stars
Takes a little getting used to, but very nice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace a twelve-year-old GE Profile induction cooked top. This cooktop was on sale and did have good reviews, both online and with Consumer Reports. Setting the correct burner heat level can be a little tricky; the dial that comes with it doesn't really work very consistently, but you can use your fingers also. The buttons need a longer finger press than I was used to with the GE. Having said that, I REALLY like the Flex zone on the left side. I have a couple oblong pots that would "hang off the edges" of a round burner, and I have a rectangular griddle that is just made for this. This cooktop also has a timer, although the beep is a little puny. You can also connect the cooktop to a Samsung smart things app, but only to monitor the burner levels and see the timer. You cannot make any changes to the burners but you can set/change the timer. It has a child lock feature, and a Pause button that sets all burners to low until it is pressed again. I've not used these. I really wanted the all black top but it was $600 more. This one has a stainless edge. Meh. As far as its induction capabilities, everything works very well! I will never buy another kind of cooktop. Yes, you can't use aluminum cookware, but I've collected a lot of great pots and pans over the years. Cast iron skillets are great, hold heat very well, and relatively inexpensive. Discount stores like TJ Maxx have some great items too. OK, I'm done. :-)
I would recommend this to a friend - Pros mentioned:Ease of use, Heating performance
Rated 5 out of 5 stars
Excellent cooktop, once you get used to it.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I switched out a Whirlpool gas cooktop that came with my new house for this Samsung induction model. This required having an electrician install a larger circuit-breaker, but I already had him coming to the house to install special outlets for my Sonos 5s, so adding a circuit-breaker was not a huge expense. If you've never cooked on induction before, it does require some adjustment. This Samsung is extraordinarily responsive, even more so than gas. Also, it's powerful: every burner has a "PowerBoost" setting. You can get a large stockpot of water for pasta from room temperature to a raging boil in just a few minutes. And the boil really is raging; I've never seen anything like it on a gas cooktop. Until you get used to it, you will probably burn a few things, but you'll adjust quickly enough. The Flex-Zone burner on the left is great if you like to use a rectangular griddle. One minor flaw: the cooktop comes with a single knob that you can use to control any of the burners. You just pick it up and plop it down on any of the controls. It doesn't work well. You turn the knob clockwise and the heat level has about equal odds of going up, down, or staying the same. Just using your finger works much better, so why bother with it? The metal border protects the edges of the glass from getting chipped. The cooktop cleans up easily because it doesn't get hot; only your pans do. Most of the time, I just use a sponge and soapy water, but once a week or so I use Weiman cooktop cleaner, which has it looking like new. Overall, we're happy with it. And it looks beautiful, too, which is a plus.
I would recommend this to a friend Rated 5 out of 5 stars
Samsung 30” Induction Cooktop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best decision I made. Wifey was extremely happy with the switch from our old whirlpool radiant cooktop where one burner parts is no longer available so our home warranty insurance ask if we want a replacement of same kind or do an upgrade. We selected an Induction cooktop upgrade for extra cost. I am super satisfied with purchase. Best Buy delivered it a few days. Installation is easy. I am glad I switch to Induction, it is trending now.
I would recommend this to a friend- Pros mentioned:Design, Heating performance
Rated 5 out of 5 stars
Positive cooking experiences.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the virtual flame look. Extremely fast heating (absolutely no need to preheat and a lower heat setting is needed to Maintain temp of good); Therefore a Speedy cook time. Induction Cooktop has precise heat control (it did take awhile to figure out because it IS so precise). Only the pan/pot gets warm, not the other areas of cooktop. Always loved to cook with Gas, but this is far superior. Kitchen seems cooler. Purchasing cookware to work properly was challenging. Gives kitchen a smooth look.
I would recommend this to a friend - Pros mentioned:Design, Heating performance
Rated 4 out of 5 stars
Very powerful and stylish cooktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks food in no time! Looks nice on my counter. Only con is the magnetic knob, it doesn't want to work right. You can just use you finger instead which I like better anyways.
I would recommend this to a friend - Pros mentioned:Design, Ease of use
Rated 5 out of 5 stars
The Joy of Induction Cooking.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful cooktop. It’s a joy to use. You can tell it was designed with safety in mind and for ease of use. Some minor complaints: the touch dials are a bit difficult to move to the desired setting; the magnetic knob doesn’t work all that well, although it’s a great idea. If you want to upgrade to induction cooking, this is the one to get.
I would recommend this to a friend - Pros mentioned:Heating performance
Rated 4 out of 5 stars
Cooks Noodles Fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our old stove died so I decided to get an induction in its place to heat water quickly. I advise measuring the old space with the stove out and checking the specs to make sure you get the correct size. It boils a full pot of water in less than five minutes on power boost mode. It also has a spot to use a long pan or griddle. It looks nice and works great. Only complaint...if you move the pot off the stove and put it back it shuts off so we have to remember to check to make sure it’s still on before continuing to cook.
I would recommend this to a friendBrand response from Samsung
Posted .We are thrilled to hear that you're enjoying cooking with your new induction cooktop. Thank you for taking the time to share your feedback with us. ^Lo
- Pros mentioned:Heating performance
Rated 4 out of 5 stars
It looks so sleek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our first induction cooktop. It took some getting used to, but we love it now that we have the hang of it. We really like the control we have over the temperature. We can change it in an instant if needed. The power boost feature is amazing! I don't know how I waited for water to boil all those years! The blue "flames" are a nice bonus. I think the controls can be a little tricky, so I would have preferred that to work more easily.
I would recommend this to a friend - Pros mentioned:Ease of use, Heating performance
Rated 5 out of 5 stars
30 Inch Samsung Induction Cooktop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We Love this cooktop . It is super easy to use , and cleans up amazing way better than the gas style with the grates . It heats super fast and It looks great In my new Kitchen . The only negative was the installer threw away the knob then lied to me and blamed the granite people . They are supposed to be ordering and paying for a replacement . Months ago we’ll see -
I would recommend this to a friend - Pros mentioned:Ease of use, Heating performance
Rated 5 out of 5 stars
Better than Gas!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first induction stove and I will never go back now. We couldn’t have a gas stove like I wanted so we went with induction and I’m so glad we did. It’s easy to clean because nothing burns on the surface, temperature is easy to control, surface cools immediately so it’s never hot after you’re finished. Overall, it’s a great stove!
I would recommend this to a friend - Pros mentioned:Design, Ease of use
Rated 5 out of 5 stars
Bistra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am super happy with this item. The design is awesome, it is energy efficient and very easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use, Heating performance
Rated 4 out of 5 stars
Great stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything like gas stove and very high speed. Great looks and ease of cleaning l
I would recommend this to a friend Rated 4 out of 5 stars
nice range, on the pricey side
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very happy with range overall. Manual has conflicting info about power requirements. Makes some annoying buzzing noise with lower quality induction cookware. Not good to use a cast iron skillet with higher settings- gets too hot and I'm worried about damaging the range
I would recommend this to a friend- Pros mentioned:Heating performance
Rated 5 out of 5 stars
Best cook top ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung cook top is perfect for our kitchen. Super modern and works incredibly quick to heat up. I was impressed.
I would recommend this to a friend















