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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.5 out of 5 stars with 831 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are satisfied with the ample space and size of the 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone, frequently praising its ice maker and quiet operation. Many appreciate the fingerprint-resistant design and easy-to-use features, while some noted the interior lighting could be improved and that door reversal presented challenges for a few users. The FlexZone feature also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 831 reviews
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Basic fridge with lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade to a larger fridge, but needed to stay under 69” high and didn’t want it to stick out so far in kitchen. This Samsung fit the bill. Great looking and has an ice maker to boost. Very happy with this fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the look of this refrigerator. The fact that it has fingerprint resistant stainless, makes it even better! There is plenty of space inside. The only downside is you can’t put milk, tall bottles on the shelves but it has room for the items in the door. I’m pretty happy with this purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "I recently purchased the Samsung refrigerator and I couldn't be happier with my decision. Not only does it have ample storage space, but the adjustable shelves make organizing groceries a breeze. The LED lighting is a nice touch, providing excellent visibility throughout the fridge. I also appreciate the energy efficiency, which has helped lower my utility bills. Overall, I highly recommend the this refrigerator for its reliability, functionality, and sleek design."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for a spacious refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I needed a refrigerator, but were limited on the size we could get. We knew we wanted stainless black and are very loyal to the Samsung brand. We are very satisfied with the option we selected. The finish, lighting, temperature control and ice maker are all exactly what we expected! Ideally, we would have preferred a side by side with a water dispenser, but to our knowledge, Samsung did not have one in stainless black that would fit the size we needed. Overall, recommended for a functional refrigerator with a higher than average aesthetic.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 4 out of 5 stars

    Nice appliance but with a significant design issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionally speaking, this appliance meets my expectations. The only reason I didn't give it 5 stars is that when you open the door, you discover that you have to bend very low to get things out of the low shelf/drawers. I considered trying to buy a platform to lift the refrigerator eight inches so that my 6'2" husband doesn't have to squat on his heels to get something out of the vegetable/fruit drawers. The complications that come with that option [having to have a carpenter make a stable platform with wheels so I can move the fridge to clean under it.] led me to hold off until I can figure out a viable option. So far, I like everything else about the refrigerator. It's got a lot of room. The freezer works well. And the icemaker is quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente appliance, not noisy, the temperature is excelente in both area, the led lights is very friendly to see in the night I love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Very nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the capacity of the freezer. Inside cabin has excellent temperature control and the lighting is great! The only draw back is the shelves don't have enough height for family size juice bottles

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Overall performance

    Rated 5 out of 5 stars

    Awesome design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third purchase of this identical refrigerator (we like to have uniformity). All three units are working beautifully. Great product, sleek and roomy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    I Like It, But More Shelf Adjustment Is Desirable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and uses very little power, and the freezer is large for this size of refrigerator. However, there is very limited height adjustment for the refrigerator shelves. The instructions for changing the door hinges from right to left looks like it takes a rocket scientist to accomplish this.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Overall good buy..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everything about it except lighting inside is a little dark..runs very quiet, temps are even and good amount of freezer space and door space..

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Noise level

    Rated 5 out of 5 stars

    works great , looks nice , ice maker works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a lot of good space inside the fridge, I like the pull out top rack for cheese and other snacks, ice makers works great, pretty quiet and looks nice and modern

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Just Right for Our Small Kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is perfect for a relatively tight space in the small kitchen in our older house. The refrigerator is sleek and attractive, and the space is well organized for storing lots of food in a tight spot. The shelves and drawers are logically placed, and the shelves are easy to adjust. The freezer is especially well designed with capacity in mind. This was definitely good value for money and perfect for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Size

    Rated 5 out of 5 stars

    Great buy for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a simple refrigerator with some size and an ice maker. This fit the bill. No issues, simple installation. Runs quiet, plenty of space in both freezer and frig.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is so proud to offer a refrigerator that meets all your needs! Thank you for the 5 Stars. ^Lo Samsung

  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well first of all what I consider very important, energy use. I've been using it over a month, it actually uses less electricity than it's "rating", I have it plugged in to a kill-a-watt device, it uses less than a kilowatt hour per day. I have the freezer set to 0 to -5F, the refrigerator to 36F. The ice maker, can be on or off. Electronic control, not manual. If on keeps the bin full. But for me, if keeping bin full the newer ice will always be on the top. So I turn it off when full, use ice until tray gets very low, then turn back on. That way I always have "fresh" ice. What I don't like, there is not what I would call a normal "meat/cheese" bin/drawer. Instead there is a tray right under the freezer that runs the complete width of the fridge. So cannot put gallons/half gallons of milk whatever on the top shelf (or any shelf with standard shelf arrangement). Have to put on door shelves. I myself like all my "jugs/cartons" on the top shelf. The "tray" can be partially removed, the slide out part at least, the swing door maybe not, I had to tape it up. The top of the fridge, I like flat. This one is raised by the ice maker. Also raised right behind the door, all the way across, the electronics used to control the fridge/freezer are in the raised part. I do prefer a completely flat top of fridge. All electronic vs manual controls, we shall see. Seems something else that could burn out. Also interior light is not replaceable, would need service. Overall good, especially energy use. The coated stainless seems to resist smudges too. This replaced a near 20 year old fridge so maybe many of the "features" I am not thrilled with are standard on current type models.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there BBuser, we are very grateful for your thorough review of your Samsung Refrigerator and for taking the time to do so. We are glad that you are happy with your machine and we are happy to welcome you to our family. Thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our fridge broke down in the middle of the night and we were happy as we had wanted to upgrade for sometime. This Samsung fridge was exactly what we wanted. We have had it for a little over 1.5 years and we have no complaints! Also, the fridge came 3 days after we ordered which was great!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Modern Design High Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching a number of models with similar styles meeting my criteria I chose the Samsung. Modern aesthetic with ample storage. Energy efficient compared to other models and brands. It is highly functional for placement of groceries or whatever uou need tefrigerated. Temperature control to keep food fresh longer. Ice maker is quiet as expected per normal operation. Great buy especially on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Fair to good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We do not like the fact that the doors do not close by themselves unless you open the door all the way to 90 degrees. Also do not like the slide and reach pantry because it is too deep and narrow. We do like the produce drawers and the ice maker. Runs quiet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Liked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits several gallons of milk on side doors. Lots of shelves inside refrigerator. Sturdy and deep vegetable drawers. Excellent suction in freezer and refrigerator. Good lighting in refrigerator and freezer. Doors close completely without having to check that they have closed. If the doors are held open too long there is a pleasant ringing sound that alerts you that the door is still open. Very quiet. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Size

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the time of this review this refrigerator is marvelous. Spacious, quite and works fantastic.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you so much for the fantastic review. Welcome to the Samsung family. ^Shifa Samsung

  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator because it was the ideal size for our condo. Somehow, Samsung was able to squeeze an additional 3.5 cubic feet into the same space that the old refrigerator occupied. It works perfectly and looks great. It does make more noise than expected.

    I would recommend this to a friend