Customers enjoy the ease of use, powerful burners, and sleek design of this 36" built-in gas cooktop. Many appreciate the high heat output, especially from the center burner, and the high-quality materials. The WiFi connectivity is also a plus for some users. However, some customers note that the stainless steel surface is prone to scratches.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 96 reviews
Pros mentioned:
Burner, Design
Rated 3 out of 5 stars
Samsung 36" Built-In Gas Cooktop with WiFi
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently installed the Samsung 36" Built-In Gas Cooktop in my kitchen, and overall, it’s been a great addition. The cooktop has a sleek, modern design, and the black stainless steel finish complements other appliances beautifully. The dual power brass burner offers excellent power, making it easy to quickly heat large pots or delicately simmer sauces. WiFi connectivity is a surprising feature for a cooktop, but it allows for remote monitoring, adding peace of mind when multitasking around the kitchen.
Performance-wise, the burners are responsive, and the continuous grates provide stable support for pots and pans. The controls are intuitive, and the overall experience has been satisfying.
However, I have encountered some issues. Within the first six months, I noticed the color on the control panel began to fade, detracting from its visual appeal. Despite purchasing 5 year extended warranty, Samsung and Geeks squad customer service advised that cosmetic damages like fading are not covered. This limitation in warranty coverage, especially for a product in this price range, makes it a bit of a questionable purchase.
If you value style and powerful functionality, the cooktop will likely meet your expectations, but keep warranty limitations in mind, especially concerning cosmetic durability.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hello there,
Thank you for sharing your experience with the Samsung 36" Built-In Gas Cooktop (Model: NA36N7755TG). It's wonderful to hear you're enjoying its design, performance, and innovative features like the WiFi connectivity. It sounds like a great addition to your kitchen!
Regarding your concern about the color fading on the control panel, we understand that this detracts from the visual appeal of an otherwise high-performing appliance. As mentioned, cosmetic changes like fading may not be covered under the warranty, even with an extended plan. We value your feedback, as it helps us strive to improve our product offerings and warranty coverage for future customer satisfaction.
When you message us, please provide us with this reference number (1147669276) to help our team pull up your information.
Have a great day.
^Camille
Pros mentioned:
Burner
Rated 5 out of 5 stars
Very happy first time Samsung buyer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with this purchase. Center burner so strong and it boils up a large pot of water very quick. Simmer burner in the far back works nicely for small sauce pan and it keeps foods evenly warm. Haven't used the pancake grill yet so I need more time to experience. Two burners on the left side are great for everyday uses. This is my very first time buying the Samsung as most my home appliances are LG Bosch KitchenAid and Whirlpool but so far it works great and I am looking forward to investing more time to learn and enjoy the cooktop. I am looking at a gas washer/dryer set from Samsung for the near future.
I would recommend this to a friend
Pros mentioned:
Burner
Rated 5 out of 5 stars
Safe and Sturdy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The cooktop is amazing! The center burner gets hot so quickly! When you need low long term flames, the side burners are great.
Love the blue color while burner is in use! This helps to know that gas is flowing. No worries about leaving a burner on.
The griddle makes pancakes and bacon a breeze on Sunday Mornings! No extra appliances needed.
I would recommend this to a friend
Rated 5 out of 5 stars
Great cooktop!!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
LOVE IT. Evenly cooks meals and have had zero issues with it.
I would recommend this to a friend
Pros mentioned:
Design
Rated 5 out of 5 stars
Samsung Cooktop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great cooktop, perfect size and well designed with a heavy duty parts
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Going dark and easy to clean and cooking is easy
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Going dark and easy to clean and cooking is made easy with the different temp burners.
I would recommend this to a friend
Brand response from Samsung
Posted .
It's fantastic to hear that this range has made the cooking experience more enjoyable. ^Lo
Rated 5 out of 5 stars
Caroline C
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Well made. Excellent heating source. Dishes cook up fast.
I would recommend this to a friend
Pros mentioned:
Appearance, Design
Rated 5 out of 5 stars
Good cooktop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this cooktop so much I bought another one for my second home. However, black is not the easiest to keep clean, although it looks very modern. The make of the cooktop is high end and operation is good. The center 22,000 BTU burner is very attractive to me, with a wok stand. This range also comes with a separate grill board to be put on top of 2 burners for grilling, although it was not advertised. This is a plus!
I would recommend this to a friend
Rated 5 out of 5 stars
Bad deliveryz
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The cook top works great. I would recommend it for anyone. Qas a bit of a issue getting it installed. Thats the problem with Best Buy. They let things fall through the cracks and show no respect for the customer.
I would recommend this to a friend
Pros mentioned:
Burner
Rated 5 out of 5 stars
Ultra fast Cooktop
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Is Beutifull and Elegant cooktop with faster burner and Induction function
I would recommend this to a friend
Rated 5 out of 5 stars
Best Cooktop I Ever Had
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This gas cooktop by Samsung is the best one so far I ever owned because of the heat capability, and solid grates. The black stainless steel is a plus cosmetic wise and so far is easy to clean. The included cast iron griddle retains nice heat for pancakes. I do wok cook a lot, and the high heat output is nice, but really rocks is the central location of the wok burner which keeps oil from splattering on the surrounding countertop and backsplash. The blue LED lighted knobs adds a wow factor. I cannot address the WiFi function because it arrived broken (Best Buy will replace when another unit becomes available). The real judge is my wife and she loves it. Only possible issue is the right front burner generates so much heat, I am not sure it could eventually crack the surrounding marble countertop.
I would recommend this to a friend
Pros mentioned:
Burner, Ease of use
Rated 5 out of 5 stars
Best cooktop I’ve used.
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Waited a while to write a review so I had some cooking time on it. I love this cooktop. Easy to clean. Love the center burner that you can set on high or on a simmer. And the griddle that comes with it works great. I can actually set 2 big pots on the burners without them being crowded.
I would recommend this to a friend
Brand response from Samsung
Posted .
Hi there DevilDog, I am glad to hear you are loving your new Samsung Cooktop. I know how great it is to have a unit that works great and is easy to clean. We thank you for being in our Samsung community. ^Brad
Pros mentioned:
Ease of use, Quality
Rated 5 out of 5 stars
Stove Top
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
love my new stove top!
well built and easy to clean
I would recommend this to a friend
Pros mentioned:
Design, Quality
Rated 5 out of 5 stars
Refrigerator
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My experience using the product has been excellent.
I love the design, quality and style.
I would recommend this to a friend
Pros mentioned:
Burner
Rated 5 out of 5 stars
Samsung Cooktop Gas Stove
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This stove is offers the capability of greatly expanding our culinary preparation skills.
Quick heat, skillet, wok...
Burners for different functions (super heat/warm/....
Not sure why we "need" wifi, but there it is.
Like the lighted control knobs letting you know gas is on.
I would recommend this to a friend
Rated 5 out of 5 stars
Good Cooktop
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well, the 20,000 BTU burner is great for getting a boil quickly or searing something.
The connectivity and app are kind of useless.
You obviously cant control it by the app, it only shows if the burner is on or off which you can tell by the blue light under the knobs.
The griddle is probably fine for pancakes and such but might be harder to clean than a pan. You wouldn't be able to use it for bacon because there is no where for the grease to go and would probably cause a fire.
All in all we like it a lot.
I would recommend this to a friend
Rated 5 out of 5 stars
Value for Money
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I upgraded from 30 inches Samsung cook top to 36 inches. I love it. And it well gel with Samsung hub.
I would recommend this to a friend
Rated 5 out of 5 stars
Love this cooktop!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the best appliance I purchased so far. The 22,000 BTU is wonderful when cooking Chinese food when high heat is needed. I have been only using the center burner although the other works as well. The blue LED light is a great indicator for my kids when they cook. They don’t have to second guess if the fire is on or now. The Bluetooth or WiFi didn’t provide me much help since I don’t have a Samsung hood. I’m sure if you have a Samsung hood, it’ll be great combination. So far, I’m really happy with this cooktop.
I would recommend this to a friend
Brand response from Samsung
Posted .
If you're happy, we're happy! Thank you for being the best part of Samsung. ^Lo
Pros mentioned:
Burner
Rated 5 out of 5 stars
Cooktop Samsung
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Samsung has always been our number one brand t go to- but this cooktop takes the cake! It is sleek, stylish and the burners specially the middle one heat any food within a couple of minutes.
I would recommend this to a friend
Rated 5 out of 5 stars
Cook Top
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it! Very happy with this product. Thank you Best Buy!