Customer Ratings & Reviews

We recently remodeled our kitchen and selected this model due to high ratings from Consumer Reports and Best Buy.com. It has met and exceeded all our expectations. Sleek look (blue LED very cool), flawless ignition, power burner delivers high heat, simmer burners are true simmer, overall nice selection of heats from very low to super hot, super easy to clean up. Couldn’t ask for more.

This cooktop has great power. The large center burner has the capacity of 22,000 BTU. Other burners also have decent cooking power. It cooks food fast and tasty. It also comes with a wok crate which is extremely useful for Chinese food cooking with a wok. I connected it to the Internet and can tell which burner is in use. It is a useful feature in case I forget whether the burner has been turned off or not. I have not tried the blue tooth function with this cooktop yet as I do not have a matching Samsung range hood to work with the cook top. I took one start off because the stainless steel is easily get scratched even I use paper towels. Otherwise, it will be a perfect cooktop.

we have our new cooktop for about a week now. I can definitely say the distribution of the fire is very impressive. However, the Smarthing only shows which cooktop is on/off. I haven't figured out what it is capable of. I look forward doing more cooking with our new cooktop. I was able to connect to wifi but wasn't able to connect to bluetooth so I need to figure that out.

Produces solid heat. Make sure that it lights with the pilot on “lite” and then adjust the heat level. Nice looking as well with the main brass burner. Not difficult to clean although somewhat confusing to reassemble after cleaning. Big issue is that we can barely fit two good sized pots on either side where there are double burners. The designers could have built this cooktop with more surface area for pots. Also, the middle, main burner is very large for boiling big pots, front right burner is medium sized, the other 3 burners are small. It could use another medium sized burner.

Look and heats up heats up amazing! Why the 4-stars you ask??? Well it’s not very functional. The gills are big and tough and there are 5 of them, but realistically you can only use 3 at a time. The two outer burners are too close to each other and two small pots side by side barely fit. Forget having a skillet and anything else next to it. Wish I had noticed that before buying, might be reviewing a different stove right now. When you are using, it heats up amazing, so 4-stars.

We absolutely love our Samsung cooktop. It was easy to install. We were worried the wifi piece that goes in the back would not fit but it did like a glove !

I would say not recommended. The knob easy to broken. The surface is super good quality but the part which connected the stove is plastic. After i used 2 years later 5 of them are broken and can not used anymore . The only way is purchase them on Samsung.com . But it costs about $198 each . The stove is Good but the replacement so expensive.

It is a very poor quality product. I was only 4 months old I put a pot of water to boil and splash the water on the front and wash again the stainless steel not recommended. I called Samsung and his response that was caused by me and as it is aesthetic it does not cover

The grates started to change color after the first week of its use. I dont think its a normal discoloration. Seems low quality. If this is how it looks after 3-5 times of usage I dont want to see it after 6 months. Will The grates turn all metal and black disappears!? Samsung should investigate if this a defect or is this happening across the board?

Good cooktop that puts out great heat and looks nice. The wok burner is awesome. I like that it comes with wok ring and the griddle. The knob stems that hold the knobs to the burner, however, are made of cheap plastic that break from just turning the knob (normal use). There is alternative from Samsung for knobs that will actually last.

I love this cooktop. It made our short list after reading consumer reports and other positive reviews. We checked it out in the store and really loved the quality feel, as well as the aesthetics. The way the knobs turned just felt right - as good or better than cooktops costing 2-3x more. Well, we finally installed it last weekend (delivery was excellent and fast, but it sat in the garage until I had time to install) and I've been using it for a week and I love it. The center power burner is incredibly powerful - boils water in my 20qt stock pot without a problem, gets our wok searing hot and has the precision to be turned low for gently simmering items. The other burners are also precise, yet powerful for their respective size. I have not used the griddle yet. The whole stove cleans up relatively easily. I have not put the grates in the dishwasher yet, though they are supposed to be dishwasher safe. This may be true, but they wipe off pretty easily too, and are kinda bulky for my dishwasher. Overall, I strongly recommend this cooktop.

Matted to a Samsung 36" Hood. Pros: Very good looking. Very nice griddle and grate system. Burners are very powerful, the 2-Stage center burner is nice, Knobs and materials feel like good quality. Cons: Installation is a bit tricky due to the Bluetooth antenna.

I was picking up lots of options before this one. Here is my reasoning for this one. 1. So far my experience with Samsung products is good. 2. It is having some smart features, which not too many (can just check if burner is on/off), but is highly good when in need. 3. High BTU for the center burner. It got 22k BTU, which I found highest for its price compare to other cooktops. 4. Style. I needed something more durable, which is Stainless steel (not glass, and not colored). This Cooktop, is really great. I hope it to last so that I don't have to go back again.

I love the stir fry burner. Love the very heavy stove top grids. I HATE DEALING WITH SAMSUNG ON JUST THE MOST SIMPLE OF QUESTIONS. THEY HANG UP ON YOU FOR THE SLIGHTEST PROBLEM. IF YOU DON’T GIVE THEM THE BEST OF STARS THEY HANG UP ON YOU. I AM ALMOST SORRY I CHOSE THIS STOVETOP FOR THAT BURNER. THANK HEAVENS FOR BEST BUY’S TOTAL TECH. IT IT WASN’T FOR THAT THIS PRODUCT WOULD GO IN THE DUMPSTER. BUYER BEWARE ON PRODUCT. BUT BUYER REJOICE IN BEING A TOTAL TECH MEMBER. WE HAVE HAD NOTHING BUT TECH TOTAL SUPPORT. WITH JUST A FEW GLIPS ALONG THE WAY. ALL IN ALL TOTAL TECH IS WORTH THE MONEY AND THE HEADACHE. THE HEADACHE BEING REACHING ANYONE FOR HELP. ONCE YOU DO THEY ARE VERY HELPFUL. WOULD BUY FROM BEST BUY IN A MINUTE. WOULD NOT BUY LG/SAMSUNG AGAIN……….CHINA!

Easy installation (had to do a little cutting). Quality of the cooktop is quite good. The stainless steel and grates are made well. We have been using the cooktop for about a month and really enjoy cooking on it. The flame accuracy is very precise and is a huge improvement over our previous cooktop.

I love this cook top. Its nice and large. The center burner is absolutely clutch. I love how nice and sleek this looks. It also syncs to your hood! Its fricken awesome!

After 5 months of use, I have started seeing white stains on the surface of cooktop. The gas burners works fine otherwise, however it does not appear as a shiny surface (although we have cleaners clean it professionally every month). I called Samsung for support and they said it is past return window. I told them I don't want to return, just exchange or have someone visit to look at what is the cause of stains. Samsung support is not interested in helping customers. This experience is leaving a poor taste to an otherwise good product.

Center burner has very high heat, great for stir fry. Love that. However, be aware the distance between the front and back burner is couple inches shorter due to the placement of the front control knobs. This mean can not use medium sized pots at the same time.

Ordered this as part of a kitchen up-grade package. Love it!

We are very disappointed with the 30” Samsung gas cooktop performance. Two service calls within the first six months of ownership. #1: Large center gas burner uneven gas/flame distribution. This resulted in skillet hot spots and burnt food. We found it necessary to continuously rotate the skillet to avoid uneven cooking and food sticking. #2: Front right burner is also burning unevenly. Service call pending two week from previous call. Today, I attempted to use the front left burner and after some use, When my grandson arrived home, he indicated he smelled gas. I checked the burner and discovered it had stop burning but still emitting gas. This is totally unacceptable. Uneven flame distribution is an inconvenience. Random flame shut off is downright dangerous and can result in loss of life. I Google this incident and discovered others have had the same experience. Currently sitting in my kitchen freezing with the windows and doors open to evacuate the the gas residue. I will need to replace.