Customer Ratings & Reviews
- Model:
- RS27T5561SR
- |
- SKU:
- 6397590
Customer reviews
Rating 4.6 out of 5 stars with 1492 reviews
(1,492 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the overall performance, design, and smart features of the 26.7 cu. ft. Side-by-Side Smart Refrigerator. Many appreciate the ample storage space and the quality of the screen. However, some customers have expressed concerns about the ice maker, dispenser light, and temperature control.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
samsung fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers sounds wired other that that it does what it’s supposed to do
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
COOL FRIDGE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love LOVE LOVVVEEEE. Sealed with a kiss LOVE. Far exceeded my expectations and SOME
I would recommend this to a friend Rated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it I bought it for my mom birthday and should have bought myself one. We both loves it and it have ways the kids and learn on the screen as well. The ring doorbell sees clearly on there. I halfway measure everything before I bought it to make sure it will fit.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
My Dumbo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge!! Works great!! love the fact that i can listen to music from within.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love itttttttttttttttttttttttttttttttttttttttttttttt
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
Great family refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator with tons of space. The large screen is great for posting family messages, and to get recipes for all your favorite dishes. I would recommend this to all my family and friends.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Amazing Refrigerator and service!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful Refrigerator. I love it. It looks great and works exceptionally well. The service from start to installment went smooth and pleasant. I highly recommend buying this refrigerator from Best Buy.
I would recommend this to a friend Rated 5 out of 5 stars
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this for about a month and a 1/2. Nice refrigerator for the price point. The only thing we miss was a “deli” draw… we ended up getting an after market one. (See photo)
I would recommend this to a friend- Pros mentioned:Storage space
Rated 4 out of 5 stars
Samsung 26.7 side/side touch hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ordering and delivery was fast and efficient. Difficult to figure out how to use without a written manual. Nice roomy refrigerator. There should be an on screen tutorial that would make navigating easier. Will hopefully love when learn how to navigate screen better
I would recommend this to a friend Rated 3 out of 5 stars
Dissatisfied!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There were so many issues with this purchase. I was charged for setup and the fridge was not set up. The water line was not hooked up. I was told I needed to pay an additional fee of $300+ to get it hooked up. Then one of the shelves is missing from the freezer. And before it was ever delivered my delivery was canceled without notification and I took off a day of work waiting for a delivery that was never made. It was then rescheduled and delivered on a date that was not previously agreed upon, which was different than the scheduled delivery date. I had to hurry and make sure someone could be at my house as the driver stated they were 10 minutes away from my house. When I call to speak with someone regarding this ordeal, I’m left on hold for more than an hour.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Rated 4 out of 5 stars
Looks good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it but haven’t used for long. Good storage and advance screen where you can also use youtube and all whole home appliances
I would recommend this to a friendRated 5 out of 5 stars
Exceptionally great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product…… it’s unbelievably convenient and full of new technology. Hands down the best refrigerator I’ve ever owned.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent service by bestbuy, product fits my requirements.
I would recommend this to a friend Rated 5 out of 5 stars
Awesome refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love love my new refrigerator . My family loves the Hub with our family memories pictures.
I would recommend this to a friendRated 5 out of 5 stars
I love I can play music, leave notes, and recipes.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love it. Love it tells me when my kids left door open .Leaving notes before work, calander, music, recipe, even tells you what deals stores have. I think everyone should one
I would recommend this to a friendRated 5 out of 5 stars
Samsun fridge
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fridge with screen because make life easy
I would recommend this to a friendRated 5 out of 5 stars
Greatness
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutsly love it... i can watch tv or listen to music... it even tells me when things are expiring and i can even look inside from my phone anytime i want
I would recommend this to a friendRated 5 out of 5 stars
Samsung Family
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! Everything in the house is pretty much Samsung from my TVs to my washer and dryer and they all communicate with each other! Love it
I would recommend this to a friend- Pros mentioned:Storage space
Rated 5 out of 5 stars
Very pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We're really pleased w/ this fridge on top of it we got it in a sale price. Performance wise its really great quite, roomy & high tech fridge
I would recommend this to a friend - Cons mentioned:Dispenser light
Rated 5 out of 5 stars
Great Frisdge, Needs Water Dispenser Light
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We're enjoying our new refrigerator. There is one things that would make the refrigerator better: a light in the water/ice dispenser.
I would recommend this to a friend



























