Customer Ratings & Reviews
- Model:
- RS27T5200SR
- |
- SKU:
- 6397576
Customer reviews
Rating 4.5 out of 5 stars with 4688 reviews
(4,688 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the product's overall performance, large capacity, and appealing design, noting its ample interior space and suitable size. They also appreciate its quiet operation, precise temperature control, and sleek color. However, some users have noted concerns regarding the ice maker's small size, the absence of a dispenser light, and the lack of adjustable shelves.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Rated 4 out of 5 stars
Keeps things cold :)
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had it a week, but its been great. The finish is better than expected, and temp is perfect. A lot of room inside too. Delivery and install went as good as can . Only 2 small negatives. You can't adjust shelves. And no dril tray for the ice/water dispenser. Otherwise its great!
I would recommend this to a friend - Pros mentioned:Overall performance, Space
Rated 5 out of 5 stars
Side by side deluxe
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This side by side refrigerator and freezer is the best I’ve ever owned. Keeps everything cold and it’s very spacious. Easy to clean and love the color.
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Don’t hesitate!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this refrigerator, looks great, quiet and very spacious!! I was worried about shelving height to fit milk, etc. but everything fits great!! I love the side by side, I will never have a drawer freezer again (you can’t see everything)!! PS my kitchen magnets work on this fridge!!
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Ice maker performance
Rated 5 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the replacement product and it works fabulous. The first suffered from delivery or shipping damage and was leaking water in the freezer drawer and dripping constantly from the water dispenser. Also be mindful that this unit does not have cold cut/cheese drawers. I purchased some from bb&b.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Sleek Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is great. It's got a lot of space and is basically quiet for the most part. It does make some noises where it sounds like water is dispensing but I think it's the ice maker.
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Black refridger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color and fits like a glove for what we need in our kitchen!
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Size
Rated 5 out of 5 stars
Looks Great and Working Super
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thus is a large and easy to use side by side. It has enough space, the water and ice feature is very handy, and it is quiet. I’d highly recommend it and the Best Buy installation team.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 4 out of 5 stars
Good just the little stuff why I give it 4 stars
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is working good doing it’s job! Just the little things are what are a bit disappointing like whenever you get an ice jam since the freezer is mounted onto the door you can’t really get to the ice ball. The ice container door was stuck since the ice was in the way to pull it out. I got it working again though using a hair dryer and the Ice container door was finally able to come out. So I’m still debating if the ice marker on the door is worth it or if next time I will just get the ice marker on the far inside of the freezer, maybe easier to get it unjam. Anyways it’s freezing good just a heads up though if your lights go out remember to reset your temperature back to your preferred settings. I did not know it would reset after the power going out and my settings turned off my milk was frozen solid! But that’s not important my filter got frozen as well and now it turned on the filter label on the frigid. So I still need to get a new filter. But the normal functions of the fridge great everything is working good! Yeah sure I recommend just know one day you’ll have an ice jam that requires a hair dryer.
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Size
Rated 5 out of 5 stars
Plenty of space!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So this thing takes up a good amount of space and you really need.to make sure you measure all doorways and everything correctly. Had to take 3 doors off to get her to her new home. But she comes packed and wrapped to prevent scratches, the water line was a simple hookup and following the directions included we had her up and running in no time. Digital controls for freezer and fridge Temps is awesome. It cools the filtered water so you need less ice when drinking it. And about the ice, we thought the amount it can store may be an issue bit once the ice maker is up and working 100% we haven't had any low ice issues at all. And this thing has so much room! The second fridge we keep in garage to hold frozen foods is basically not even needed anymore.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
my new refirgerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had my old refrigerator for 15 yrs it was here when i move in house it was old and rusted out so i went online to find a new one looked and looked then i finally found a good deal on Bestbuy so i order it it came nice new lots of room ice and water so i got a 3yr warranty it sill looks good and iam still loving it thank u Best buy victor
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 3 out of 5 stars
Large interior, nice water dispenser, with caveats
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice interior size. Cools fine. Love the side by side design - this is a great option for those of us who despise bottom drawer fridges. The freezer isn't quite frost-free. The water dispenser is well designed with three simple buttons and enough vertical space to get a 64-oz diner cup under it. Major caveat : this unit inexplicably ships with a large sticker (maybe 6" x 8") attached below the water dispenser that describes how to attach the doors. The installers didn't remove it. It took me a trip to Home Depot and more than an hour of scraping with a plastic spoon to get it off. Under no circumstances should I have to do that with a brand new, not cheap appliance, terrified I'll scratch it beyond recognition the whole time. Attached is a photo of the sticker mid-removal. This might not be a deal breaker for you but for me it severely undercut my satisfaction with my purchase.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on joining the Samsung Family. I am glad that you're pleased with your product and its awesome Features. Thank you for choosing Samsung. ^Brad
- Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Gotta have it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I love the space the look it’s great. It lets u know when the door stays open.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 4 out of 5 stars
Needs more shelves and/or drawer in fridge sofe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps things very cold. Fast ice cube maker. Frozen pizza box easily fits flatly. Shelves not adjustable in refrigerator side and many things need to be stacked. No drainage tray for water dispenser. Front is more of a dark gray rather than black and does show fingerprints. Today we had a screw dispensed in an ice cube...after 3 weeks of ownership.
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Beautiful and spacious
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this refrigerator! The black stainless is beautiful and stays pretty mess free. There is so much room inside and I love how the freezer is top to bottom; also very spacious.
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Ice maker performance
Rated 5 out of 5 stars
Good Look & Design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice & good look. This is my 2nd Samsung refrig. 1st I had 4dr flex zone 29cuft good feature but issue with ice maker but Samsung replaced everything for me (PCB, Ice maker & Bin) for free This model have minor ice cube drop out, if I didnt use it for 2-3 days ice maker will drop crush ice first then afterward many ice cube came out, need to paid tension to use it, reason ice get stick together inside the bottom bin, However I like it, look very nice. I will have 4 Dr flex zone soon if Samsung has design with ice/water on the door (much convenience) It get 5 stars
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Working great after six months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this six months now and I can't complain about anything except I think it dents easily. It's still working perfectly. The ice maker isn't the fastest but it doesn't bother any of us. It's very spacious, which is the best thing about it. I saw some reviewers talked about the lack of light inside but idk what kind of unit they got because there's no problem with the light inside this fridge. It lights up the whole inside, top to bottom.
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love this refrigerator, it holds much more stuff than my old one, plus I love that it has door shelves that hold one gallon milk jugs. The ice maker in the door frees up more room to put items in the freezer. There are 4 people in my house and we have yet to run out of ice, so some on here complained about running out, they must be ice freaks or something lol. I also like that it has hidden door handles, looks great! The temp control on it also pretty cool. All in all I love this fridge, it's actually the first new fridge I have ever bought.
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Ice maker performance
Rated 5 out of 5 stars
Last Upgrade for Me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator! So spacious and it's perfect for my family's needs. Large storage drawers, deep shelves and tons of space in the door. Ice maker bucket could be a little bigger but then I'd lose space in the door so it's ok. I'm happy that I can place milk, juice and other large bottled items in the door which saves space on the shelves. Rod and Alex were wonderful when they came to install. So professional and personable. Tom/Tom S were great in helping me choose a perfect product for a great value. Overall we had an awesome experience with the Peoria, IL store and all the associates. I highly recommend dealing with this Best Buy.
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Good quality and modern design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The design is incredible and the perceived quality is good. It feels durable and well-built. The surface gets dirty easily, but it's also easy to clean. The interior is simple and makes organizing food very easy. It doesn't have handles, which is great and gives it a sophisticated look.
I would recommend this to a friend - Pros mentioned:SpaceCons mentioned:Shelf adjustment
Rated 5 out of 5 stars
Samsung fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator/freezer, good amount of space inside Shelves are not adjustable to different heights.
I would recommend this to a friend

























