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Customer Ratings & Reviews

  • Front. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Angle. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • #1 CUSTOMER SATISFACTION Total Awards 2019 - 2025 Based on total number of Customer Satisfaction awards across all categories, by leading consumer research organization home appliance surveys, 2019-2025 (refrigerators, cooktops, ranges, wall ovens, over-the-range microwaves, dishwashers, washers and dryers
  • HIGHEST ICE MAKER SATISFACTION* 2025 In-Door Ice Maker Get cubed or crushed ice Water | Cubed Ice | Crushed Ice Lock (3 sec) *Based on a review aggregation of 2023 customer reviews of in-door ice makers from major manufacturers at ApplianceRatings.com
  • SmartThings Stay ahead of water filter updates The SmartThings app notifies you when it is time to change your water filter. Download the SmartThings app to get started Download on the App Store GET IT ON Google Play 100 12:45 Wed, Dec 30 Home Refrigerator 9:45 AM Please change the water filter. Available on Android and iOS devices A Wi-Fi connection and a Samsung account are required
  • Left. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 1. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 2. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 3. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 4. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 5. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 12. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 13. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 14. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 15. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 16. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 17. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 18. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • 6:00 Sun, Jan 4 Refrigerator - Home Please change the water filter. SAMSUNG WATER FILTER Ice & Water Refrigerator Filter SmartThings app Get an alert to replace your water filter Notification Settings Clear Download on the App Store GET IT ON Google Play
  • BBY Overview - Samsung Refrigeration: Large Capacity video 0 minutes 41 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • BBY Overview - Samsung Refrigeration: Modern Design video 0 minutes 34 seconds
  • BBY Overview - ADA Accessibility on Samsung Appliances video 0 minutes 44 seconds
  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

Model:
RS27T5200SR
SKU:
6397576
Highly rated by customers for:
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$1,124.99
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The comparable value is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 4688 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's overall performance, large capacity, and appealing design, noting its ample interior space and suitable size. They also appreciate its quiet operation, precise temperature control, and sleek color. However, some users have noted concerns regarding the ice maker's small size, the absence of a dispenser light, and the lack of adjustable shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 4,688 reviews
  • Pros mentioned:
    Overall performance, Space

    So far pretty awesome.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online without seeing first, turned out better than I imagined. Incredible amount of space, and the outside is good looking.

    I would recommend this to a friend

  • Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our trusty almost 20 yearold Hoptpoint died so we decided to upgrade. So far so good. It’s a little bigger, but the ice capacity is about half. (My wife makes a lot of smoothies.) Also, you cannot adjust the shelves. If you can get past that, it’s great. Also having Total Tech (I know that’s not the name now) is awsome. Free installation, haulaway, and water line.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Great capacity and design!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations. I never saw it on a showroom floor, but glad we made this purchase. Great design and look. Make great use of space compared to the fridge we replaced (had the same capacity and double door design). Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    We love our new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this fridge!! I wasn’t sure about getting a side by side coming from a whirlpool French door fridge we were afraid of not having enough space for the amount of food we usually have in the fridge.It has plenty of space in the fridge and freezer. It’s nice to not have to stuff all of my frozen food in a small drawer and being able to organize the freezer is a bonus!!!. The lighting is amazing and the crushed ice is a huge plus!!! Overall we are soo happy with our purchase!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Awesome Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this fridge! Plenty of room, ice and water dispenser, does a great job at what a fridge is supposed to do -- keep things cool or/and frozen!!

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    So far, it's a great product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and room it offers. Replaced our GE which had a thermostat issue and decided to just replace it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Samsung Electronics

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great convenient water and ice maker.Very spacious..

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Samsung Sleek

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Refrigerator it’s quite its very nice so proud that I purchase this Refrigerator. Just the amount of space I needed. The quality is exceptional go with any decor. Thank you Best Buy

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Ice maker performance

    Samsung Refrig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Realy like it so far. Nice space, water and ice works well. However I wish the ice maker had a larger capacity. I purchased silcome ice trays to compensate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator obviously amazing its been 2 years going good so far

    I would recommend this to a friend

  • Sharp refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good fridge at a great value, a lot of storage and easy to clean!

    I would recommend this to a friend

  • Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was greeted immediately upon entering the store by Zach S. He was very helpful and knowledgeable about refrigerators. We went through the purchasing process and I had a digital card to use on my phone which he had to receive assistance with. He learned alot and was able to complete the process with the best attitude, calmness and professionalism! The Manager was also so helpful and taught Zach with the same professionalism he deserved. Such perfect team workers!

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Dispenser light

    Samsung, can’t go wrong

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools decently fast, it has wheels, that is nice, plenty of room inside, controls are easy, and it’s extremely quiet! The only small complaint I have, is it needs a light at the water dispenser

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend

  • My Samsung refigerator the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st price is good it went up $100 but am a samsung person so like the color, the fictures that it has and enjoy havimg this beautiful refigerator in my home.. The instalers, delivery gentlemen were super nice and did such a wonderful work when delivering am very please in all.areas...thank you..

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Worth the money so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Quieter than the whirlpool that we had before. Sleek no handle design helps with cleaning and the water filters are cheaper. Well see how long this fridge lasts.

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is nice, inside and out. The functions inside are perfect for our family. Ice machine is such a plus. Freezer is perfect, because we're not packing it with tons of stuff and not knowing what too cook. Perfect size fridege. Easy to clean and kind of easy to replace filter

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Bigger than I thought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving this refrigerator! I never thought I would like a side by side but I love this one. Can’t believe I have empty shelves on both sides at times. Be mindful if your fridge is up against a wall like mine because of the size, but mine opens up wide enough. I thought I was going to have to exchange.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Samsung fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge functions as described. Spacious and meets all of our needs.

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. Very slick looking with no handles.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Very happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge I love the glass shelves it fits perfect I’m my space my food is cold and the black stainless is very nice Con… ice maker is small

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
Page 5, Showing 81-100 of 4,688 reviews
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