Customer Ratings & Reviews
- Model:
- RS28A500ASR/AA
- SKU:
- 6447149
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the product's excellent overall performance, generous capacity, and sleek design. They also appreciate its convenient size, quiet operation, and useful features like temperature control and an ice maker. While generally positive, some customers have noted minor concerns regarding fingerprint resistance, shelf adjustability, and the durability of the finish. A few isolated instances of physical damage upon delivery were also mentioned.
This summary was generated by AI based on customer reviews.
Good price and good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space and easy to used, inside the temperature is even cooler
I would recommend this to a friend- Pros mentioned:Overall performance
I love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfectly so I highly recommendand very affordable
I would recommend this to a friend - Pros mentioned:Overall performance
love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it, best one yet!!!!!!!!!!!!!!!//////////////////////
I would recommend this to a friend the best refrigerator . LOVE THE ICE MAKER!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how spacious this refrigerator is. So glad i exchange the LG brand for Samsung.
I would recommend this to a friend- Cons mentioned:Physical damage
Appliance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice but delivered with dent on door so I have to wait for replacement and put on
I would recommend this to a friend refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied. However, there were various dents and scratches on the refrigerator. It didn't look like new, and after I removed the tape inside..... it was just like that.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very spacious. It's a perfect fit for me and our family of 4. I am a reoccurring customer with Best Buy love your customer service.
I would recommend this to a friendGreat refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator!! I wanted a side by side and simple compared to my last Samsung refrigerator. Space inside and drawer options are less, but still perfect for what we wanted.
I would recommend this to a friendGreat refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues so far. The product exceeds expectations. It has got a lot of storage and all the features of a modern refrigerator. You cant beat it for its price
I would recommend this to a friend- Pros mentioned:Capacity, Overall performance
Erica d.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely beautiful it’s humongous, too big for my space but I love it
I would recommend this to a friend - Pros mentioned:Capacity
Warranty not worth it they dont help!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fride is a really good fridge but when i contacted them about the fridge being damaaged it has a small crack inside the frodge not too small not too big like its annoying too see on a new fride i was told they cannot help that i would have to contact the manufacturer but was mever given any info the geek squad warranry aint worth the money or hasstle had a washer i got my mom and that thing mest up 1 year later and geek squad acted dumb did not wanna help! But ended up fixing it but for the fridge has been over a month i contacted them again and no response i also heard i get a free filter as my first filter and yet nothing.. so thats why it gets a 1 start if fixed ill jump up to 4 maybe 5
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Fridge,
Thank you for your honest feedback, and we hope you are in good health. We are saddened to know that this has happened to you. What you have gone through is not the experience we want for our customers. Your feedback helps us understand where we can take steps to improve our product and service.
Your refrigerator is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of:
One (1) year parts and labor.
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing).
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only.
Please click on the link for complete details of warranty coverage.
https://www.samsung.com/us/support/service/warranty/RS28A500ASG/AA
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144693361
Leo
My refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased. I love all the space i have. The ss front is wonderful. No fingerprints show and easy to clean.
I would recommend this to a friendAmazing Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing refrigerator , so much space inside, easy to connect
I would recommend this to a friendUseful space
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good product because more and useful space moreover very organized space as well.
I would recommend this to a friendFridge review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge with great features. Serv8ce install was excellent.
I would recommend this to a friend- Pros mentioned:Design
28 cu in Samsung Refrigerator w/Ice Maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator. I purchase this refrigerator with ice and water about 10 years ago. This new frig just have an ice dispenser, which I do not need. I love the interior space of this frig.
I would recommend this to a friend Samsung Frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this frig. So much room both frig and freezer
I would recommend this to a friend- Pros mentioned:Design
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and modern looking! Love it if I had to buy it again I would
I would recommend this to a friend samsung
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good sapace...plenty room and freezer too five stars
I would recommend this to a friend- Cons mentioned:Physical damage
Worst experience ever!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a refrigerator 1/5/24. Still haven't received my order. Canceled delivery because they didn't receive from manufacturer. Deli ered but had a huge hole in the side of it so sent it back. Customer service never calls back when they say they will. Awful awful service. Will never buy from there again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille