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Customer Ratings & Reviews

$1,099.99
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The comparable value is $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 1033 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent overall performance, amazing storage space, and sleek design of the 28 cu. ft. Side-by-Side Smart Refrigerator. Many appreciate its tremendous size and quiet operation, as well as the optimal temperature control and bright lighting. However, some customers have reported issues with the freezer performance, and concerns about the finish being prone to scratches and showing fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,033 reviews
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's big and has plenty of room for a lot of items. Keeps everything really cold and the good thing about I never hear it turn on or running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge and freezer combo! The ice maker works great! I love the warning sound that the fridge has been open too long. The smart system on this fridge works great on my phone. It sends notifications if the doors are open and let's you know the temp in the freezer and fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator glad I picked this one out. If you ever at Best Buy you can’t go wrong

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice upgrade from small old fridge.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! We bought this for out in our garage as a second refrigerator. This is bigger than our fridge in the house bc the space can only fit a small 22 cubic feet fridge. So a family of four we needed more space. We had an old one in the garage but in the winter the freezer would not freeze. I know these are not made for outside in garage but we wanted bigger either way and found this one sale. So far i absolutely love this fridge. Its huge! And its freezing in the freezer. It has not been super cold in Louisville yet but it has been below freezing at night many time and the food has stayed frozen. I like the push button temperature controls and the option to turn off the icemaker is nice bc we dont have a water line in garage. Now it would have been nice if the delivery guys took all the wrap and foam off when they delivered it. They literally sat it and left it. But i guess i have to pay for installing it to have them unwrap it all. Very happy so far with this samsung refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Size

    Rated 5 out of 5 stars

    In love with my new Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the fridge. Its the perfect size, modern but simple. Very classy, spacious, and elegant. The Stainless steel is of great quality and the fridge itselfs exudes excellent performance. I feel like I've received much more than what its worth and would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    2nd chance on Samsung refrigerators !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator, even thought this was replacing the dreaded "dual cool" class action lawsuit Samsung french door fridge ? I took another chance on Samsung and im glad I did so. I wanted the best looking high capacity unit I could find priced reaaonably and this is it !

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Overall performance

    Rated 5 out of 5 stars

    Great and roomy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great! So roomy and sleek! Fits everything with room to spare.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Samsung satisfied customer again.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thoroughly enjoy using my refrigerator and utilizing all the space it contains. It looks great. It functions properly and I never hear it. You can't go wrong buying this product from Samsung just like my ZFold it's awesome. I did need to do some custom alterations to my counter-top but that was on me because it is exactly the size in the specs.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    So happy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a kitchen aid which i cant say was bad but we were unlucky. This refrigerator has space, keeps cold and makes ice consistently. The price is right and the design is sleek and clean. No handles does add a few inches of space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the reminders that the doors been open too long, especially with kids. Keeps things perfectly cold

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Stylish

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent storage. No drawers which i despise. Very quietly running and the all around cooling is very effective. Easy to clean too.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Works great and nice looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace an older side by side unit. This one was on the larger side but definitely very stylish and functional. After a week of use it performs as its supposed to. Keeps food cold and keeps frozen foods, frozen. Overall very satisfied with this fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very pleased with this Sleek looking Fridge.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost 3 months since we purchased this fridge and we are very pleased with its operation. Easy to set up and easy to clean. The freezer has plenty of room which we love and the fridge makes it easy to see what you have in it. We feel we make the right choice and the pricing was competitive. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Shelf adjustment

    Rated 4 out of 5 stars

    Overflow Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and roomy. Needed to replace an extra garage fridge that didnt need a bunch of extras, water/ice dispenser, filters, etc. One small drawback, the shelves do not adjust. Still great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Quiet, Roomy and Stylish

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't take me long to choose this refrigerator after my LG died 4 years to the day it was delivered. Next to other refrigerators, it was the most stylish. I love that it doesn't have handles and no ice/water dispenser on the outside. It's on the inside door and takes very minimal space. Lots and lots of interior space and most important to me, it is super duper quiet. At first, and no one told this except when I had to call Samsung for help in setting the temperature, but they had me wait 12 hrs so the oil would settle in the compressor. Then you plug it in and wait 4 hours for the refrigerator to cool properly. Now, during those 4 hrs, it can be loud and makes noises as it adjusts (and the manual says this) but after those 4 hrs, it is whisper quiet. Oh and the only reason I couldn't figure out the temperature was because you have to unlock it (a button on the temperature panel), then lock it again after setting it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level, Overall performance

    Rated 5 out of 5 stars

    Jerry and Mary Ann

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung was purchased to replace a secondary refrigerator that is housed in our garage. It purrs like a kitten! The slick stainless steel seems right at home and we like the shelf/bins options as well. Removal was also a breeze! Couldn't be happier with our purchase and the crew that delivered it. Thanks!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Mack, I would like to congratulate you on your new Samsung Refrigerator. I appreciate you taking the time to share your experience with us. We thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Sleek and simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose this Samsung model for its sheer simplicity. We didn't need or want a door water dispenser. We did not connect the water line and instead use our small ice machine to fill the convenient tilt-out ice storage bin. This is a sleek appliance. Deep shelves allow for more-than-adequate food storage. Knew I would have to adjust to this refrigerator after having had our last one for 25 years but it turned out to be an easy adjustment. It has an alarm system for the door being open too long if that is handy for you. It has a digital temperature panel inside. The alarm, ice maker and temp controls can be locked to prevent changes by accidental touch.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Nice and simple but still modern.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not had it for long but it works great so far with its awesome refrigerating power which dwarfs the last one I needed to replace even when that old thing back was back in its prime. All in all it's a just a nice fridge, the storage space and cleanliness of the design is fitting for most interiors I could think of, the ice maker works well, the freezer is freezing, and the fridge is fridging. The guys who installed it had an easier time getting it both into and together in my house than they did with the old one as well which might benefit some looking for a quick installation.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung and Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi there I went with this Samsung refrigerator because I love the brand. I have purchased Samsung phones and Samsung TVs over the years. I have found them to be reliable. All my Samsung TVs have been bought at Best Buy and they are still going strong in my house. That is why I went with the fridge. I can trust trust that both Best Buy and Samsung will deliver and honor the transaction. My Samsung phones purchased through T Mobile and I have purchased several phones from the Samsung Note series. I find these phones to be of high quality and a great value, just like the TVs. Now for the delivery process I bought this at the end of 2023 for $999, and added the hook up, and removing fee of my fridge and it came out to a little over $1,200. The delivery crew was professional and was in and out in under 30 minutes. They were friendly and answered by questions about the fridge, so I thanked and tipped them when they left. Best Buy will give you a timeframe to meet them, and they arrived in the timeframe I was given, without an issue. The delivery process was great, now I can tell you about the fridge. It is a silver and sleek design. I enjoy looking at it every time I get something out of it. One side is the refrigerator and one side is the freezer. This is the 1st time I have purchased a refrigerator like this. I am usually used to the top part being the freezer, and the bottom part being the refrigerator. This means I can store more groceries in the freezer, and can have more storage for drinks in the refrigerator part. I can easily fit 30 TV dinners, frozen nuggets, pizza rolls, steamers, and there is still extra room. I am able to do this,as this model has ample shelving. The other side is full of gallons of drinks, condiment selves, dairy, and there are 2 sliding drawers which one is reserved for fruits and vegetables, and the other meats. Even with all that stored, I still have space to add more. It easily stores food for a family of 3-4 I don't usually take the time to write surveys, but when Best Buy emailed me, I decided to do it because I have been very pleased with the delivery, and quality of this refrigerator. Best Buy and Samsung are both brands I trust and have gone back and been a customer again many times over. I will continue to do business with both because I like and trust these brands. Due to everything written above I highly recommend this refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great buy for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite happy with the size , color n quality . Very spacious from inside

    I would recommend this to a friend