Customer Ratings & Reviews
See more imagesSamsung - 36 in. Wide Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with AI Family Hub+ - White Glass
- Model:
- RF23DB990012AA
- SKU:
- 6571682
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
Best
Patricia Posted
One of my best purchase. Love my new bespoke fridge.
I would recommend this to a friendThis review is from Samsung - 36 in. Wide Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with AI Family Hub+ - Stainless Steel
- Rated 5 out of 5 stars
Samsung Bespoke Refrigerator
KERRIS Posted
Love my new fridge. Samsung is the only fridge with the upper and lower French doors which I absolutely love.
I would recommend this to a friendThis review is from Samsung - 36 in. Wide Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with AI Family Hub+ - Stainless Steel
- Rated 5 out of 5 stars
Bespoke
KerryM Posted
Delivery went well. Have not set up yet. Like the storage in the freezer.
I would recommend this to a friendThis review is from Samsung - 36 in. Wide Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with AI Family Hub+ - Stainless Steel
- Rated 5 out of 5 stars
Akumal
ClaudiaG Posted
Excellent product. I can have a picture because is rented to be place in Mexico in the month of December
I would recommend this to a friend - Rated 1 out of 5 stars
Samsung Refrigerator that was not in stock
DanielV Posted
The proces has Ben very disappointing. We weee sold this refrigerator that we were very excited about, had all the features that we were looking for and more. There days layer, Best Buy came out with a President’s Day promotion so we went back to the store to request the change. The sales employee was not able to adjust the price down so she canceled the purchase with a delivery date of Feb 20 and put it through again with changes and a free $400 gift card to be delivered March 29. We said OK and left the store. A week later we were contacted through a call and text by Best Buy Customer Service to be informed of a delivery date change. I called and spoke with BB customer service agent which informed me that the delivery date was changed to beginning of May/025 because they never had the product in stock and need to place an order with Samsung to have it delivered to them by April 18 and then made available to me for beginning of May. At this point we went back to the store, cancel the order and returned the payment. I wish Best Buy would stop advertise appliances as a display if they do not have them in stock.
No, I would not recommend this to a friendBrand response from Samsung
Posted
Dear Valued Best Buy Client,
We understand that your overall purchasing experience can be disappointing.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 should you need further assistance. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
- Rated 5 out of 5 stars
Sangsum refrigerador
YanC Posted
Very good people súper fast shipping and organitation
I would recommend this to a friend - Rated 4 out of 5 stars
Fridge
ChristyN Posted
This is insane I’ve been waiting for this fridge for the last 3 month and nothing.
I would recommend this to a friend - Rated 3 out of 5 stars
Refrigerator
JoelErice Posted
Nice unit, highly recommended to anyone who like to enjoy watching while in the kitchen
I would recommend this to a friendThis review is from Samsung - 36 in. Wide Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with AI Family Hub+ - Stainless Steel
Brand response from Samsung
Posted
JoelErice, we are glad to know you love the features of your fridge. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
^Camille
- Rated 1 out of 5 stars
Never gain from beat buy
Mamahinz Posted
Best Buy will take your money and say it is in stock.. once you get a few days out from delivery they push it out.. I have now been waiting 3 months and have no confidence I will ever get my appliances.. canceled the order
No, I would not recommend this to a friendBrand response from Samsung
Posted
Dear Bestbuy clients,
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rodel
- Rated 1 out of 5 stars
Slow delivery
RaulL Posted
Horrible customer service. They gave me two delivery dates and then they cancelled both. Now I have to wait an additional 3 weeks for delivery, If that date is not postponed. They blame it on the “special order”. Very slow service. As big as the company is I would expect more precise and faster service . All they can say is “sorry”. Lame!!!!
No, I would not recommend this to a friendThis review is from Samsung - 36 in. Wide Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with AI Family Hub+ - Stainless Steel
Brand response from Samsung
Posted
Hi RaulL,
We understand how you feel regarding the changes to the delivery schedule of your order. To better assist you with this matter, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
- Rated 5 out of 5 stars
Fridge of the Future
BMoney Posted
Great looking and functional fridge. It was definitely worth the wait and the family loves the two options of ice available to them.
I would recommend this to a friendThis review is from Samsung - 36 in. Wide Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with AI Family Hub+ - Stainless Steel
- Rated 5 out of 5 stars
Samsung refer
RogerR Posted
Fantastic. It’s better than we expected. Can’t wait to use all of the features.
I would recommend this to a friend - Rated 5 out of 5 stars
All but AI is amazing!
Chaicowski Posted
It's an absolute upgrade. Makes the whole room feel futuristic. Also functions as an entertainment system for your kitchen. Great audio. No regrets.
I would recommend this to a friendThis review is from Samsung - 36 in. Wide Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with AI Family Hub+ - Stainless Steel