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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,169.99

Customer reviews

Rating 4.6 out of 5 stars with 12 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the bright light provided by the 36" Range Hood. One customer mentioned that they like the overhead lights.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Pros mentioned:
    Bluetooth, Light brightness

    Rated 4 out of 5 stars

    Awesome Range Hood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently moved home and installed all new appliances in the kitchen from Samsung including the 36" Range Hood in Stainless Steel. The hood really completes the look and feel of the kitchen and I really like that Samsung added Bluetooth connectivity although we unfortunately needed to remove the Wi-Fi module from the cooktop as due to an insufficient counter depth. The hood is extremely powerful and the lights are bright. It would have been five stars if there was an option to dim the lights but that doesn't appear to be possible.

    I would recommend this to a friend
  • Pros mentioned:
    Light brightness

    Rated 4 out of 5 stars

    Pretty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hood, does a really good job of eliminating unwanted odors. Like feature of syncing to cooktop. Light is really bright so you can see food. Well built. Only issue I had was cleaning residue from protective plastic. I took about 2 hours to clean it all off.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Our new construction

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are building a new house and was not real sure how it would it’s great, not loud and it works great. We vented to the outside works great!

    I would recommend this to a friend
  • Pros mentioned:
    Light brightness

    Rated 5 out of 5 stars

    36" Hood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hood, does a really good job of eliminating unwanted odors. Like feature of syncing to cooktop. Light is really bright so you can see food. Well built. Only issue I had was cleaning residue from protective plastic. I took about 2 hours to clean it all off.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    A bit noisy but works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty loud vent, but it works. I don’t know how to connect it yet to my Samsung cooktop, can’t find it in the app, Careful when you touch the vent opening. They easily came off and fell on my induction cooktop. (Ack! Not covered by warranty or geek squad.)

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey, jennysings. I would like to help with this. Here is a link (https://bit.ly/2RX9ZGl) that will provide you with troubleshooting steps on how to connect your range hood to Bluetooth. Thanks for letting Samsung be apart of your family! ^Ash Samsung

  • Pros mentioned:
    Light brightness

    Rated 5 out of 5 stars

    Great Vent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently did a renovation and bought this Samsung vent to match with the rest of our Samsung products. It looks great and works well. Basically everything i asked for with a timer and light. I haven't tested out the bluetooth connection yet though as i haven't needed to use it. Highly recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced and Rear Mount Beware!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hood, by all accounts should cost half as much. Other similarly styled hoods with similar specs (cfm, etc) cost ~400. The only additional feature or spec is the gimmicky bluetooth connectivity which simply turns the fan on automatically when the stove turns on. We intended to mount this hood such that it vents out the back. No one at best buy, nor the 3rd party installer realized that this hood requires an adapter kit to vent out the rear. So, despite having had someone from the 3rd party come out ahead of time, the installers showed up without this part (I blame both companies) and so it could not be installed. The kit allows you to reposition the motor inside. Further, the installers tell me that unlike most every hood out there, this one vents out of the middle of the back, instead of closer to the top. Probably a difference of 4-6". Since we are replacing an existing hood and not doing a total gut of our kitchen, the vent duct and the hole in the hood do not line up. Best Buy still has not reached out to remedy the situation that happened 4 days ago. I plan on returning this hood and purchasing one that costs less, performs the same, and uses a more standard vent location.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this issue, don't hesitate to get in touch with our
      BestBuy Customer Service department at (888) 237-8289, available 24 hours a day for your feedback to the installer / technician.

      Reference Number: 1144675938

      Have a great day.

      ^Charles Samsung

  • Pros mentioned:
    Light brightness

    Rated 5 out of 5 stars

    Nice range hood

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks really nice, works great. I like the overhead lights as well. I would definitely purchase this again if needed.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello NatM! Thanks for your review and being a Samsung customer! ^Ty Samsung

  • Rated 5 out of 5 stars

    Great set up in home

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hood with the cooktop on looks great in my kitchen. The SmartThings app is a great way to connect and use this product. It’s quieter and more efficient than my older range hood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been operating his hood for about a month. It seems to be performing excellent and I love the features like it connecting with our cooktop so the fan comes on when a burner does. Great design and simple operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fit and finish is perfect, the installers were very professional and installed it quickly.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is excited to hear that we have met your needs with our vent hood. Designing products with the top of the line features so cooking is less stressful and more exciting is our goal. Thank you for selecting Samsung for your cooking needs. ^Cat Samsung

  • Rated 5 out of 5 stars

    Range Hood with Touch Controls

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This range hood has LED lights that shine down near the front of the cooktop. I like the "touch controls" for the lights and for the fan speed. There is also a control to let the fan run on a timer.

    I would recommend this to a friend
  • Customer reviews from Samsung US

    User rating, 4.3 out of 5 stars with 4 reviews on Samsung US.

    See all Samsung US reviews
    Samsung US
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