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Your price for this item is $584.99

Customer reviews

Rating 4.4 out of 5 stars with 1258 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 2 Showing 21-40 of 1,258 reviews
  • Rated 5 out of 5 stars

    much better than our old one!

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    Posted .

    So I know this isn't the best or fanciest washing machine out there, but our old one broke (it was over 12 years old) and we knew it would probably cost more to fix it than it was worth or to buy a new one, so we needed something on the cheaper side and that we could get fast to replace our old one. We went into the store to look at the options and this one stood out to us, it was in our price range, and seemed to have all we were looking for (i am not into the front loading stuff). Compared to our old washer it is so much bigger and we can wash so much more laundry. It plays a pretty song when it is done and the clothes aren't soaked when the cycle is down (Our old one was not he). It does take longer to wash than our old one, but we make up that time in the drying with the clothes not being as wet when it is done. So far we are impressed and it makes it kind of exciting to do laundry!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer for the price

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    Posted .

    I purchased this washer to replace my older Maytag with the agitator. I'm very pleased with the value of the Samsung. Pros: very quiet, large capacity, multiple cycle options Cons: Does not have a timer or display indicating time left in cycle like older models since the controls are electronic, plays jingle when cycle completes which can be annoying, has a n auto door lock feature that has to release before you can open the lid and it sometimes takes a few tries to get this working if you have to pause a cycle to open the lid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    satisfying washing machine

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    Posted .

    This is a good washing machine upgrade from our previous one, which we had bought at least a decade ago. We usually trust Samsung products. We liked that this machine had a lot of space for lots of clothes. Also, it's easy to pause and load more clothes after you've started the cycle; our old machine did not possess that capability. Great price at Best Buy with the free installation; although we had to go three days without water because the first time the machine was delivered the men who installed said there was a problem with the install. So the machine sat in the garage while the water was shut off at our house and Best Buy couldn't schedule another appointment for three days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite Washer of All

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    Posted .

    This is the first time I have owned a Samsung washer. And I am very satisfied about everything: the appearance, design, and performance. Aside from its quiet operation, this is the first time I have a washer without that middle agitator - and I love it; our clothes love it too as they’re no longer harshly tugged from all direction. And the drum size is so big, I can conveniently wash our queen-sized comforters and they come out smelling good. Simple operation with only a few buttons I need to push to get it going. And I super love the musical note at the end of the wash. It’s loud enough, yet not annoying, and I can hear it wherever I am in the house. I highly recommend this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer for low budget

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    Posted .

    I got this washer because it was open box and the lowest priced washer I could find. It does the job but I'm still scared it's going to break down because of other reviews but hasn't so far and I use it pretty heavily. The only complaint I have is, when I have a smaller load, the clothes get bunched up onto one side of the bin and it starts banging on the side. I have to open the washer up to move the clothes around but since there is a lock, I have to press some combo of buttons to get the door to unlock. It's not very clear what buttons to press, I pretty much keep pressing buttons until I hear the click. One time I shut the machine off to get the doors to open.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Top Loader

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    Posted .

    Great High-Efficiency top loading washer. Usually so quiet that we don't realize that it's even running. Even caught myself watching the clothes wash with the glass top. Only issue that I've noticed are items that we take out to air dry, seem to have a little bit of soap residue and leaves spots on dark clothes. This doesn't happen on clothes that go in the dryer.

    I would recommend this to a friend
    • Brand response from MsSamsung
      Posted .

      Hi John,

      Thanks for your feedback, and we're very happy to hear you like your Washer! Regarding the soap residue, please be sure to use only the recommended amount of HE detergent. Depending on how absorbent the items are that you're washing, it may also help to select an extra rinse or a larger load size for more thorough rinsing.

      - Ms. Samsung MsSamsung

  • Rated 4 out of 5 stars

    Really Good Value-- No bells or whistles

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    Posted .

    I was first drawn to this machine for its price and the simplicity of its button panel. It is an affordable, cavernous, top loading machine. The buttons are incredibly easy to use. Turn it on, select the program, select the size and press start. really easy. The inside really holds a lot, up to a queen size bed set. Anything larger and you're risking items not being properly washed or spun. The spin cycle works really well and removes most of the water. The machine does take time, slower than other machines, but this didn't really bother me. My life is not such that cutting a load time by 10-12 minutes will make a difference. I would recommend this so far. Let's see how this holds up over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Machine

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    Posted .

    I'm somewhat embarrassed to say that while I've been married for nearly 13 years, we've NEVER purchased a new washer or dryer. This has been a wonderful addition to our home. It fits in our apartment very well, the settings are great, and there are plenty of choices to vary the settings. The only frustrating thing I've found, and this could just be because I've been rocking it old school until now, is that I can't just change water temp or type of wash while it's filling or if it just started washing... it'll drain the whole tub and start all over. That kinda stinks. Other than than. I really love the size of this machine and the lack of a traditional agitator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good!

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    Posted .

    We've been using the washer and dryer so far for almost a month. We're Deaf so can't speak to the noise level, but the machines seem to work well. The washer definitely wrings out all excess water from clothes - this means that sometimes the clothes get twisted and stuck in each other which can be a pain but not the end of the world. Pretty large capacity which I like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I absolutely LOVE this Washing Machine!

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    Posted .

    I could not be happier with my purchase! It holds so many items. Everything comes out perfectly clean! There are so many washing choices like water temperature, type of load (many choices!) and if it's a bulky load. It's limitless but not complicated. First time I have used this type. The sales rep at the store mentioned to load it like I did in the old style washer (around the edges) and I think that's what makes it work so well. I HIGHLY recommend this washing machine!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Washer

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    Posted .
    Owned for more than 2 years when reviewed.

    We purchased this washer about 2 years ago. It washes clothes very well but after about 2 years it started having brown little grimes after a load is completed. I have been cleaning it through the self cleaning cycle periodically but it took serious washing with cleaning tablets to get this issue under control.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy and efficient

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    Posted .
    Owned for 1.5 years when reviewed.

    First off, I love that its drum is open without anything in the middle. I can now wash comforters and other big loads without fear of damage. Easy to operate with its push buttons. Quiet operation, except when you have uneven load, of course. I love the drawer dispenser for liquid detergent, even though I mostly use pods detergent. Easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Somewhere between a 4 and a 5

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    Posted .

    This is a wonderful mid-priced washing machine! It is easy to use. While I would like more washing options, the washer handles blankets as nicely as it handles smaller loads. It is easy to add additional items to the wash if you have forgotten a sock or other item. The washing time is reasonable. But perhaps the best feature is that this washing machine is very, very quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Normal wash cycle takes over an hour

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    Posted .

    Normal wash cycle takes over an hour, there is a Quick Cycle for lightly soiled clothes that takes about 30 min. This is a large washer, my queen sized comforter did not fill the machine. It weighs the clothes to determine the size of the load, but this can be overridden. It locks the lid when the wash (fill) cycle starts and you have to pause the cycle and wait for the lid to unlock in order to add additional items. To change the temperature once it had started filling I had to power off the machine. BB installed my hot and cold water backwards.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A little slow, but a good machine

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    Posted .

    I had this washer delivered by Geek Squad and was pleased with their quick and clean installation. (They also took away my old busted washer.) I found that loads sometimes took a VERY long time--2 hours or more--so I called Geek Squad again, suspecting something was wrong. It was. The machine spins the drum repeatedly, attempting to balance the load. If it doesn't get the result it wants, it can keep doing these short, quick spins FOREVER. But Samsung is aware of this problem and was able to update/fix the computer for me. Geek Squad did it for free--again, very quickly. Loads have not taken so long since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .

    So like my dryer review of the same brand and style my washer review will be short and sweet. 1st, it washes the clothes and gets them clean. 2nd, it does take longer than any other washer I have used to fill the tub but the clothes seem to have less wear and tear from the wash. 3rd, this washer is fairly quiet compared to other units I have used partly due to the high efficiency and the fact it's not 10 years old. I know there is concern with some potential safety issues with Samsung top load but I think as long as you follow all the instructions and best practices, meaning don't over load the washer, you should be okay.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted .

    Bought my Samsung washer as a companion to the Samsung dryer I had to purchase when old dryer died and then old washer also bit the dust a few months later. I did get the washer on sale but got no incentives from BB for reviewing. I like it very much. Does take longer to wash a load than my old one but they are so much drier when they go into the dryer so I feel I save dryer time and cost. They are very clean and it plays a little song when it is through. I would highly recommend this Samsung washer and its companion dryer. Last set I intend to buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good

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    Posted .

    I was skeptical from some of the reviews but I wanted to try a agitaor less washer. I heard yournclothes dont get as clean blah blah. So i figure if I didnt like it i could always return it to best buy. Well after doing a weeks worth of laundry I have to say not bad. In so old fashion to being able to control the machine loke washing my whites twice but since this is a complete cycle type washer that would be my only fall back but now i just wash them on a quick wash if i wanted them be wash twice. The ONLY con i have is the lock on the door i so wish there was a way to disable it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    enjoying my new washer

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    Posted .

    I had a front loading machine prior to this one, and am so Happy that I went back to top loading, it is deeper and I have to use a step stool, so that is a down fall, but the laundry is coming out well washed and spun. I like the way the gauges light up and the choices I have for the different loads. But most of all, well MUSIC, when the laundry is complete, it plays a little tune. So much better than a buzzzzzzzzzzzzzz.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Washing Machine

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    Posted .

    I really like this machine. I have run everything from delicates to heavy duty loads such as towels and blankets through this machine all with great results. I love the chiming tune it plays to let you know it's done. The only complaint I have is that it vibrates so much through the rinse cycle that anything I have left on my dryer ends up on the floor. I just make sure there is nothing important on the dryer when I start the washer.

    I would recommend this to a friend

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