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Customer reviews

Rating 4.3 out of 5 stars with 604 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's excellent washing performance, quiet operation, and ease of use. Many appreciate its efficiency and the large capacity, finding the customizable wash cycles and smart features convenient. While some found the spin cycle noisy and a few noted concerns about price and condition upon delivery, the positive feedback on performance and usability outweighs these drawbacks. The stackable design is also a popular feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 604 reviews
  • Pros mentioned:
    Capacity, Efficiency

    Rated 4 out of 5 stars

    Great value and capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up this unit on sale and could not be happier. Good capacity, efficient, quick and smart features let me get notifications when my load is done.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer performance

    Rated 5 out of 5 stars

    So happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a washer & dryer in a pinch and got a great deal on the bundle. The washer is amazing and I am loving the super speed cycle. It’s so quiet and my clothes are a lot cleaner. Also love the smart feature so I can check the cycle and get alerts on my phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK, washing machine. It does its job, but could be better. Dosen’t seem that reliable, since it’s already making weird noises.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Stacker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an easy to use, and quiet machine. I have an older electric dryer that needed to run 2-3 cycles to dry clothes from my old washer, with this washer 1 cycle, even towels! although i can't wait to get the stack gas dryer, lol

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 3 out of 5 stars

    Lots of noise

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machines shakes violently. I am disappointed with the amount of noise it makes. Otherwise it does a good job washing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We strive to assist you with your washer, Dela.

      While spinning, your washing machine could move, create noise, and shake. This can occur if a heavy, bulky item or a considerable volume of laundry is in the washing machine or if any one of the four washing machine legs needs to be securely planted on the ground. Here are some links to help if the washer is shaking.

      Samsung washing machine is shaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/

      The best laundry load for your washer (Click the hyperlink for the cycle that is selected):
      https://www.samsung.com/us/support/answer/ANS00080262/

      Please turn to page 28 of the user manual to run a calibration:
      https://downloadcenter.samsung.com/content/UM/202207/20220701095051875/A1-WF6400-MD_SimpleUX_UM_DC68-04006Z-01_EN_MES.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145942586) to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s a beautiful washer any of the inside is very beak and I can fit all my clothes there and a wife is very nice and the Betten have a lot of choice to set up and wash your clothes very neat washer and very easy to understand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worka great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, bearing did go out after 2.5 years, get the warranty!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer combo

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer and dryer set! It connects via wifi and lets you know when your machine is done on your phone AND your rv if you have it set up properly. Makes it easier to remember to change laundry over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have loved it. Really like the wifi and to be able to see the status on our phone. Matching washer and dryer that work great as a team. Washer is nice because if you wanted to stack them you could operate the dryer from the washer on the bottom so controls would be in reach. We have tried the steam features and it seems to work well...never had that before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great, dries ok-ish

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they look but the dryer doesn’t sense the dryness very well, which is frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Washer and Dryer Stackable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer combo. A bit bulky but very easy to use and super quiet. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Noise level

    Rated 4 out of 5 stars

    I just I’ve it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is energy efficient, it is very fast and quiet. It is a smart machine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t last long

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine worked super well… for about 18 months. Since then it’s gotten really loud due to a bearing already giving out. We’re having to replace it after only 2 years. Service man says this was his 4th service call on this model in the recent past.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Washer performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Samsung washer lasted 10 years. Second lasted 15 months thus hoping this outlasts the second. Cleaning performance is as expected and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and works with all sizes of laundry loads. Very quiet and love the alerts on my phone that lets me know the cycle is finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Products

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and work perfectly and it’s easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good Large Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Large Capacity Washing Machine. Fairly quiet, does make some noise when filling with water, but if it is behind a door you will not hear it. Has a good amount of options, not as many as some more expensive machines, but probably everything most people will ever need. A nice feature of connecting to a cell phone. Great for indicating wash is through. Only down side, long and loud alarm.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      we appreciate all the wonderful details you highlighted about your new sleek and beautiful looking Samsung washing machine. Thank you for being valuable loyal member of Samsung. ^Shay Samsung

  • Rated 5 out of 5 stars

    Best Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am obsessed with my smart washer. Ive had it for almost 2 years and it still looks and works as new.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Superior Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is first rate. It has many different cycles from which to choose. It is WiFi enabled and most importantly is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit. Easy to use. Very fast cycle. Works great with wifi and links with our Alexa to announce when the cycle has ended

    I would recommend this to a friend
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