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Your price for this item is $1,034.99

Customer reviews

Rating 4.5 out of 5 stars with 1290 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 1,290 reviews
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    Owned for 11 months when reviewed.

    Stunning and big! Had it for a year now, and it’s been amazing. Only issue is I’ve not been able to connect it to smart things.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning quality, Cycle options, Design

    Rated 5 out of 5 stars

    Sustainability and Technology Paired

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    Posted .
    Owned for 3 weeks when reviewed.

    I’m a huge geek and I so love this washer and dryer we purchased. They needed to be stacked to fit great inside our closet that previously housed our 15 year old washer dryer combo unit we had. We took the door off the closet to accommodate them, but they look beautiful and match nicely with the surrounding kitchen. These units connect to WiFi and let you know the progress of your loads and you can control them via your phone. They also talk to each other, and will default the drying cycle to match the laundry. It does take some getting used to after you’ve had the old and very traditional style washing machines. For one, these use such little water, so you’re not used to seeing your clothes being cleaned with what looks like a machine operating in error. These machines are also smart, so they adjust times automatically based on the weight of the clothes inside. Maintenance is a must also, you need to keep the water filter clean, as it will quickly collect everything from lint, to dog hair and misc crap. We clean ours once a month since we have three dogs. The units are also incredibly quiet! They don’t make all the noise our old units made and we certainly love the chimes when cycles are done instead of a harsh buzzer. I would also suggest people run the calibration routine when they get the unit... this is not the same as the self cleaning cycle which the installer will often run. The calibrate mode weighs the drum when it’s empty so it knows how much clothes you’ve put in. So love these units, it just takes a while to get used to the new way of doing clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad the pedestal from my older washer worked out

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    Posted .
    Owned for 1 month when reviewed.

    Needed to replace a broken washer and didn't want to purchase a new one. My older Samsung washer needed $400 in new parts so I was not sure what to do. I didn't want to fix this washer and it having a unforeseen issue after repairing it. For $300 dollars more I ended up getting a new washer instead. So far so good. I was glad that I could still use my existing pedestal for my 2008 or 2009 Samsung washer. I just had to make a small cut on the plastic spacer to have it fit perfectly. No need to buy another pedestal costing $400+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer that washes and sings

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    Posted .
    Owned for 2 months when reviewed.

    Love this washer. Only complaint is that for people who have back problems or hate arching up and down while doing laundry then maybe a front load washer isnt for you. I love that this washer can be hooked up to the Smart things app and notifies me of when my laundry is done and when the washer needd to be cleaned. It also has many different washing settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable "Smart" Appliances

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    Posted .
    Owned for 2 months when reviewed.

    This Samsung dryer and it's maching washing machine were exactly what we were looking for! The smart function are good at letting you know when the cycle is complete by notification on your smartphone. We were surprised that we could get "smart" machines within our price range. We love using them, and how nice they look in our home. Good Job Samsung!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    At Home Laundry

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    Posted .
    Owned for 3 weeks when reviewed.

    My husband and I are loving every moment with our new laundry pair! (washer and dryer ). It is so convenient for us. No more trips to the laundromat. FINALLY!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Machine

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    Posted .
    Owned for 1 month when reviewed.

    This thing does it all man! It even has sanitation to kill the germs. My favorite washer I have ever owned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our Fridge!

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    Posted .
    Owned for 7 months when reviewed.

    The product is excellent, the delivery staff was great, and the representative at Best Buy was both thorough and friendly.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Wonderful, Thank you for taking the time to leave a review of your Samsung Washer. We are glad to hear your re enjoying your machine and welcome you to our family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Perfect for stackable washing/dryer

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    Posted .
    Owned for 3 weeks when reviewed.

    I love it. Not too loud and kids love the sound it makes when the machine is done. Does not used much water too... you can control how cold or heat u want on ur machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    Owned for 1 year when reviewed.

    Love this. Does an amazing job. So glad I bought the matching dryer. Very convenient to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung Washer & Dryer are superb

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    Posted .
    Owned for 3 weeks when reviewed.

    Wicked happy with the Samsung washer and dryer we recently purchased. The delivery and install was top notch, quality all the way round.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent washer

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    Posted .
    Owned for 1 month when reviewed.

    excellent product, I am very satisfied with the purchase, I recommend it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Thunderi, I want to say congratulations on your new Samsung Washer and thank you for taking time to share your feedback. We are happy to know this machine worked so great for you. We want to welcome you and your family to ours and thank you for choosing Samsung in your family's home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    Owned for 3 weeks when reviewed.

    Great product great price. Wry large tub for bulk washing with multiple settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    Owned for 1 month when reviewed.

    I have been with this for a few months and it has worked very well, smart and with many options

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done

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    Posted .
    Owned for 1 week when reviewed.

    Works well. However with only two weeks of having it, it has many scratches already. I would suggest not to put anything on top. It’s very delicate.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Your concerns matters to us! Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Brad Samsung

  • Rated 1 out of 5 stars

    Samsung sucks

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    Posted .
    Owned for 7 months when reviewed.

    Bought in June 21/2021. It started making very loud clunking noise when spinning in 1/2022. It took 3 weeks for Samsung repairman to come. The washer has a broken cement that was supposed to weigh down the drum when it spin. It was not repairable. Samsung expects the owner to drag the broken washer back to Bestbuy for a credit? The Samsung repair man left the panel opened expecting another Samsung person to inspect it. This leave a bad taste in my mouth. No more Samsung product in my house or in my relatives house. And this was not a lower line washer either. I hope a Samsung rep reads this and feels my frustration.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, I can definitely understand how frustrating that can be. You are a valued member of Samsung and your experience matters to us. Samsung is continually improving it's products and services and your feedback is vital to that process. We would like to inquire further about the concerns you are having with your washing machine. If you could please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144140826) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Pros mentioned:
    Cleaning quality, Cycle options

    Rated 5 out of 5 stars

    Owned for 2 years now and NO Issues!

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    Posted .
    Owned for 1 year when reviewed.

    We bought this washer and dryer set and love them! No issues with odors, we use to own a LG set and they were horrible, clothes always had a mildew smell, not with these, always comes out smelling fresh and Clean! You can download a app on your phone and it will notify you when your laundry is finished, you can also create custom loads, see how much time is left. we also purchased the pedestal's they sit on top of that makes them sit higher up, glad we did! 5 Stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    Owned for 3 weeks when reviewed.

    I like these machines had to put on top of each other due to lack of space but they are good looking so helps with the weird laid out space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great decision!

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    Posted .
    Owned for 3 weeks when reviewed.

    I made a Great decision on this washer/dryer combo.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning quality, Cycle options, Design
    Cons mentioned:
    Vibration

    Rated 2 out of 5 stars

    Looks great...works meh

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    Posted .
    Owned for 1 week when reviewed.

    Purchased matching set to replace six year old rusted Samsung top-load washer and malfunctioning dryer (search: dryer won’t stop running) with pedestals. The pedestals aren’t sturdy enough to provide a stable foundation to keep the washer from shaking during the final spin cycle. This thing shakes like it’s ready for launch every time it spools up. Best Buy sent out another washer and new pedestal to remedy the issue but shakes just as much as the first one. Other than the rocket launch spin cycle, the Wifi feature is great, notifies you when it’s complete so your clothes don’t sit after they wash. Door gasket and soap dispenser seem to hold quite a bit of water so you need to be diligent in drying that out after every wash. I’ll probably end up removing them off the pedestals so the washer doesn’t end up in orbit.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi denki,
      Thank you for reaching out and we do apologize for any trouble that our Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and SuperSpeed - White may have caused you. About the shaking issue let me share with you some links to help your concern.
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/
      https://www.samsung.com/us/support/troubleshooting/TSG01109143/

      Your washing machine may shake, move, and make noise while spinning. This can happen when the four washing machine legs are not all making secure contact with the ground, or if a large bulky item or huge amount of laundry is in the washing machine. If you just got your front load washer, but didn't remove the shipping bolts, then it will shake a lot. You'll also see some small vibration at the beginning of a cycle as it's weight sensing.

      For further assistance, you may reach us via the following option.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      - Reference ticket number:
      1144280133

      ^Ross Samsung

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