Customers have good things to say about the wash quality, noise level, ease of use, and energy efficiency of this 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its large capacity and attractive color. However, some customers reported issues with the spin cycle and installation process. A few also commented on the price and warranty length.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,883 reviews
Pros mentioned:
Capacity, Ease of use
Rated 3 out of 5 stars
Disappointed
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great capacity, easy to use, and clothes are clean. The only drawbacks are the door doesn't seem to be sealed completely because it shakes a bit when on the spin cycle. The other drawback is doesn't have a programmable favorite cycle.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hi Bon,
We understand your disappointment with you not having the best experience with your washer. Let us help.
Here is a link for troubleshooting steps for your washer that is being unbalanced; kindly click the embedded words.
Please provide us with this reference number (1149042390) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Pros mentioned:
Ease of use, Noise level
Rated 5 out of 5 stars
Samsung Smart Washer Review
|
|
Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent washer with easy to follow buttons and quiet most of the cycle. Personally I love how quiet it can be, sometimes i forget i have a washing load going until it beeps.
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Champagne
I would recommend this to a friend
Pros mentioned:
Ease of use, Noise level
Rated 5 out of 5 stars
BEST WASHER EVER!
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My family and I LOVE this washer. It is simple and easy to hook up right out of the box. The buttons are soft to tough, the machine itself is quiet and fast. Washing our clothes has never been so easy. Even our 10 year old does laundry with ease. Thank you Samsung for making a great washing machine. I highly recommend.
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Champagne
I would recommend this to a friend
Rated 3 out of 5 stars
Its a washer pretending to be more
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
SmartThings needs to be smarter. You can't really control the washer from the SmartThings app, you can't control the washer from outside your home network. With it being front loading, and stackable, the placement of the drain could have been better. So far I've had no issues with actually washing clothes so it seems to do the one thing its made for well... however its new so appliances working well when brand new SHOULD be the norm. You have to power down the machine to do anything, can't really wash a small load, and need to be mindful of the area surrounding the door - its obvious it will collect socks and other small clothing.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Kryssie,
We understand how frustrating this experience has been, especially when SmartThings features feel limited, cycle control requires powering down the washer, and the front-load design requires extra attention during loading. When expectations around smart control and everyday usability aren’t fully met, it can take away from the convenience you were looking for, and we want to help you get the most out of both the washer and the SmartThings app.
Please check the guide below to review the full functionality available in the SmartThings application when connected to your washer. Be sure to click on the embedded links within the article for additional support. Use SmartThings to monitor your Samsung washing machine remotely https://www.samsung.com/us/support/answer/ANS10001025/
For best washing results, including guidance on smaller loads and proper loading to avoid items collecting near the door, please follow the guide below and review the section under Load your washer. Be sure to click on the embedded links for additional support. The best laundry load size for your Samsung washing machine and dryer https://www.samsung.com/us/support/answer/ANS00080262/
Should you need further assistance, you may contact us through the following channels:
When you message us, please provide us with this reference number (1151676569) to help our team pull up your information.
Thank you!
^Joshua
Cons mentioned:
Spin cycle
Rated 4 out of 5 stars
Works well, with a couple of quirks/minor issues
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The washer works well overall and is pretty quiet compared to my last one. There have been a couple of minor issues. I've found that if there is only one small item in the washer, sometimes the spin cycle will not start and the countdown to the end of the wash cycle will stay hung at 5 or 6 minutes until you cancel the cycle/turn off the washer.
Also, I've noticed that many times there will be an area under the door that is damp after the wash cycle has completed, so it seems like the door seal doesn't work as well as it should or maybe there is a problem with ours.
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Champagne
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Like the new design
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Washer - have only had for 2 months. Looks great and runs quietly. Minimal vibration on heavier loads.
I would recommend this to a friend
Pros mentioned:
Noise level, Overall performance
Rated 5 out of 5 stars
So happy
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I agonized over buying a new washer and dryer set. I spent weeks researching all sorts of washers and dryers. I paid for my very old washer to be fixed (wasted effort) and then I pulled the trigger. Best. Decision. Ever. I could not be happier. The washer is quick, quiet and efficient. I love it.
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Champagne
I would recommend this to a friend
Rated 5 out of 5 stars
Great for High Volume Usage
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was purchased for 10 vacation rentals in a popular tourist city in South Florida.
Guests share 2 sets of washer/drying machines along with housekeeping so these need to be durable.
This samsung machine is running constantly during busy season when we might host 30+ people at a time. The speed cycle is great and really cleans well!
We've had zero issues with this machine, no complaints, guest confusion on usage, etc. Highly recommended!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought the washer and and the dryer. The guys came in to install both for me and it worked great. No issues so far. I am really satisfied. 10/10 Best Buy
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Good stuff
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Digital display, wash your clothes very clean no noise and the price is good
I would recommend this to a friend
Pros mentioned:
Noise level, Overall performance
Rated 5 out of 5 stars
Great
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this washer. I've had it for about a month now and I have zero complaints. It's quiet. I haven't synced it to my phone yet but I'm going to try.
I would recommend this to a friend
Rated 5 out of 5 stars
Sumsung
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Focus on the product and your individual experience using it
Provide details about why you liked or disliked a product
All submitted reviews are subject to the terms set forth in our Terms and Conditions
We reserve the right no
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
This is a good choice!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great machine, silent and very efficient.
The front door could be stronger, just got a hatch after something beating it, but not affecting the functions.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this set. I haven't had any major issues with them!
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Champagne
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Fantastic washer
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased the Samsung front load washer and I couldn't be happier with my decision. Not only does it look sleek and modern in my laundry room, but it also delivers exceptional performance. The variety of washing cycles accommodates all types of fabrics and levels of soiling, ensuring that my clothes come out clean and fresh every time. Plus, its energy efficiency has helped me save on utility bills without compromising on cleanliness. Overall, I highly recommend the Samsung front load washer to anyone in need of a reliable and efficient laundry solution
I would recommend this to a friend
Cons mentioned:
Spin cycle
Rated 5 out of 5 stars
Great
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great. issue with the spin cycle and the team from best buy was out to fix it immediately.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a replacement washer for our prior one that suddenly went kaput after 13 years of regular usage. Naturally we looked for its successor model & happened to find it on a Black Friday sale the same day the old one failed. To date has performed well, no problems so far. Would recommend this washer for you if you do household frequency of washes.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great machine - lots of options, very nice and quiet and a large capacity. We've had no issues at all and have had it for a few months at the time of writing