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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $1,039.99

Customer reviews

Rating 4.6 out of 5 stars with 1820 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the wash quality, noise level, ease of use, and energy efficiency of this 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its large capacity and attractive color. However, some customers reported issues with the spin cycle and installation process. A few also commented on the price and warranty length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,820 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I love my new washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer, nice and smart, it works so quiet, it is amazing,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was a great buy! Excellent quality and super easy to use. It has steam and different levels to accommodate your clothes needs, You can decide if you want a faster or longer cycle for anything.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large capacity washer. Our first front-loader and not disappointed. Tons of options including "start later" options if you don't want wet clothes sitting there while you're working- start the load when you're on the way home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer! My second Samsung from load washer & im not disappointed .Get the insurance! My last one broke down literally right before the 5 year mark & I didn’t have the insurance so I had to come by another one .

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Absolutely love this machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a quick delivery and great guys they brought the machine down to basement in no time and installed it I love this machine all cloths are super clean smells nice and all White are whites no grey color ( some ppl know what I mean ) Machine is phenomenal so happy with the purchase Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reminders water supply. good WM

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good with savings in energy and water efficiency. Don’t forget to turn on the cold and water shut off valves. Used in stackable space

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Dryer Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good like the product and brand love the color easy intallation i recomend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy wash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer clothes are washed good i love how I can just put anything in there and it’s fast and washed right. I had bad experience with previous product after wash socks still looked dirty clothes didn’t look or feel fresh. Can’t wait to get my matching dryer. Love it thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good it is work very very good. I recommend for everybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really liked this washer so far. It's quiet and washes much quicker and better than our last one. I especially like it singing at the end of the cycle. It drives my 2 teenage daughters up the wall. Smile to my face. I connected mine to the network and get notifications when it's done. I can tell that my girls are at least doing their laundry now. Now just need to get the matching dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so nervous to make this purchase but I am so glad that I finally did! Laundry is fun again! Everyone in my house is obsessed… even our teenagers. Does an excellent job. We shouldn’t have waited so long to get rid of our old washer and dryer. We have a small laundry room and having these stacked really freed up so much space. Beautiful color as well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my purchase installation was simple and wifi connection was easy. This machine is huge and they are just beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great set

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had no issues with this washer and dryer set. Its pretty, efficient, works well with the app. Ive heard it get a little loud up on my 3rd floor laundry room but nothing concerning. Put it on stackers if you dont want to bend too low. Overall great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer dryer purchase ever.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been an incredible purchase. I love how it notifies you of completed cycles and even connects to my samsung TV and tells us onscreen when cycle is done so we dont “forget”. Wash is great amd many cycles to choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought both the washer and dryer and I am very happy with them

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Wonderful product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine, cleans well and noise free and i can add it to my cellphone, i love that about this product

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Classy & enough cycles keep it all fresh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my champagne color Samsung front loader ans gas dryer, second Samsung set, had the red before. Best Buy had everything in stock, including my matching pedestals. With conscience delivery team who were careful with unloading and install. GO with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Samsung washing machine that I have owned and I love it. It is easy to use and the clothes come out very clean.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer & Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought theses both because it was a great price. Open box item. I know it sounds iffy. But there was nothing wrong with theses items. Not even a dent. I loved the color. So i just went with it. Im glad i did there so quite. They are very modern

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    WE LOVE our NEW SAMSUNG Washer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Smart Samsung washer. We bought the washer and dryer set and we absolutely love it. Beautiful color, looks sleek and we love that it has an app. We had an older model before getting this washer and would use a ton of laundry detergent. This machine has a limit on how much to use and we've saved so much detergent since getting this machine.

    I would recommend this to a friend
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