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Williston, VT 05495
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3136 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the quiet operation, excellent cleaning performance, and ease of use of this 4.5 Cu. Ft. High-Efficiency Top Load Washer. Many appreciate its large capacity and find it to be a good value for the price. However, some users have noted that the lack of an agitator and the spin cycle could be improved. A few customers have also reported concerns about the washer's balance and long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 3,136 reviews
  • Pros mentioned:
    Cleaning performance, Quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love my new washer. It washes our clothes very well and makes it look new.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love my Samsung Washer and Dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new Samsung washer and dryer from Best Buy. Theyre easy to operate and the top loader holds a lot, including bulky clothes, rugs and blankets. Delivery was earlier than expected. There was a hitch in the set up but a different crew came back out and had it up and running in no time!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Samsung with better spin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvement over last washer (4 year old Whirlpool) which jumped all over during the spin cycle. Clothes are clean and fairly dry at the end of a cycle with this Samsung. Only missing a spin only option.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is a brand name I like . Excellent, quality, same review as the dryer. The size for the washer is perfect for a family of five. It also gives a tune when the cycle is done. But if your not tall enough it’s probably hard to reach in and remove clothes

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Definitely Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be very good washing machine, works very well, large capacity with so many cycle options, and looks great in my laundry room, I really like it and would recommend purchasing, Conner was very nice when helping me ordered it, arrived as expected and delivery guys were great! Really great price too. Thanks Best Buy!

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Sing-songy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sings! It sings a little song when the load is complete. It makes me so happy. As far as the actual performance - I give it an A! The quick wash function has been super useful on nights that I work late and need to get a quick load in before bed. The only thing that I'm still getting used to is it locks when you start the load and there is a bit of a delay to get it started. I know its more than likely intentional - I just need to get used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love our Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Machine, huge capacity, very simple programming, it’s incredible value.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this washer its worth it. I like that it hold alot of clothes and noiseless.you can set it to multiple settings and its self cleaning. If you want a really good washer then Samsung is the best choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the washer and dryer 8 months ago. My wife loves them. There's easy to use and they work very well. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Excellent Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer and I had to buy a 2nd one as a gift for my son

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good Washer!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for 1 1/2 years without issue. It cleans clothes well and without beating them up (no impeller). The spin cycle is excellent for ensuring all the water is sucked out of the clothes - this helps cut drying time. It does ask you to do the auto-clean after about 6 washes (manual says 20), but you don't have to if it's not convenient. Holds a queensize comforter just fine, too!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this washing machine!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is amazing! The capacity is incredible. I love love love the spin cycle! It gets the clothes so dry right before putting them into the dryer. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung is Risen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was installed by Best Buy. Installer tried running it without turning the water on. We spent the next 20 minutes blindly hitting buttons with nothing working. He told me that Best Buy clearly sent me a dud washer and that we’d have to wait another week to receive a different washer. Said it clearly had a bad computer module. In the middle of explaining to me how to make a return online the washer rose from the dead and started working on its own like a specter. We ran a test cycle and he changed his tune about the washer and said it just must have been cold from being on the delivery truck... So after coming from a broken washer, this was not the start I was hoping for. But we’ve ran multiple loads since and it’s been working phenomenally since they left. A nice upgrade from our 3.2 washer. This ones spin cycle leaves the clothes so dry that our drying time has been cut nearly in half.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the price of this washer it leaves my clothes really clean , and the best part of it was that i got it in special and it was a wonderfull price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Decent washer set !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent set ! Simple to use and it also provides a lot of space

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Works well. Quiet! No shaking the whole house or no sounds like it is an air plane taking off.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great so for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replace my GE had it sense 2023 broke down 6 months after had some much trouble with that machine now i have samsung and it works wonderfully so far wish i had the machine from the begining

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues and with delivery, washing machine works great!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Washer Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! The washer is pretty silent and gets the clothes clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laundry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine works really well just be careful when washing clothes not to use higher levels of water when there’s not a lot clothes might we stack on the drying part

    I would recommend this to a friend
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