Customer Ratings & Reviews

This Washer and Dryer Stack set is Awesome. I do believe it is even better with the Samsung Smartthings features utilized for optimum experience. The Automatic Dispensing system (you fill the detergent, softner and bleach (if used) compartments) the machine uses just the right amount of detergent to meet its specific needs and the AI Wash and Dryer features are outstanding, it detects your soil level and adjusts the Wash time for less or heavily soiled items and will send you notifications on the time change and amount of time left. The Dryer works the same way with Dry times. You can start the dryer or washer remotely if you so choose. The wash quality is very high and consistent. We are extremely happy with our purchase!

So far, so good. I initially wanted to get the vented AIO washer/dryer to replace a 12 year Samsung set but after reading the reviews about the drying, I decided the Laundry Hub would work. I didn't want two spaces taken up in my laundry room as I wanted to put my upright freezer in there as well to get out of the garage. LOVE the much improved vibration reduction technology. Although the front load washer I bought 12 years ago to replace a unit I bought 5 years earlier {moved into a new house and wanted new appliances} had VRT, it is almost as if there is no vibration in the spin cycle in comparison to the older unit. My wife loves the notifications in the app as well as the settings capability. The notifications reduces the amount of time committed to Laundry when you forget that you had laundry going and it stays in the machine for an hour or two when another cycle could have been going. My only wish is that there was a pedestal with storage for this. I would have then given it 5 stars

I think it's cute and nice very sleek!!!! The 28 minute wash cycle and dry cycle super speed is awesome and my favorite as someone who usually does their laundry right before I need to wear it! The only thing I have a problem with is when you just wanna throw something wrinkled and dry in the dryer to get the wrinkles out? I haven't been able to figure out how because it seems like the sensor senses that the garnet is dry and then it stops so it doesn't get hot or run long enough to let the wrinkles out. I love the self dispensing detergent and softener!!! It is so wonderful because it's not actually really using that much detergent. I've only had to fill it twice so far… And my clothes smell so good still and I'm actually using the suggested amount vs when I would do laundry I would dump it in without measuring! So my detergents are lasting us wayyy longer.

We love it is a silent dryer and washer. I can leave my clothe washing while I watch my favorite TV show and the app lets me know when my laundry is ready. It fits perfectly and I'm really happy with my washer and dryer. Best purchase ever.

Great decision on purchase great delivery driver . Good sales purchased extended warranty, making laundry fun again thanks Best Buy

Perfect product for home use. It washes clean and dry very quickly

I’ve been using this Samsung washer and dryer set for a few weeks now, and I’m honestly surprised by how much it’s changed my laundry routine. The Flex Auto Dispense system sounded like a gimmick at first, but it’s actually brilliant — I fill it once, and it takes care of detergent and softener for multiple loads without me thinking about it. It even adjusts how much it uses based on the size and type of load, which feels smarter than I expected from a washing machine. The washer is quiet, smooth, and has plenty of settings, but what I love most is how gentle it is on clothes while still getting everything spotless. I’ve run everything from towels to delicate shirts, and it somehow handles both perfectly. The design also feels premium — that brushed black finish looks sleek and modern without standing out too much. The dryer is equally impressive. It dries fast but doesn’t roast the clothes, and the sensor-dry feature actually works — no more over-dried T-shirts or damp jeans hiding in the back. The controls are intuitive, and I really like being able to check status or get notifications from my phone when a cycle finishes. Altogether, this set feels like a small luxury. It’s not just about washing and drying, it’s about not having to think about it. It runs quietly in the background and gets everything done right the first time. Definitely worth the investment if you want a laundry setup that feels both high-tech and reliable.

Remains to be seen just got delivered but during delivery it got damaged

I’ve been using the Samsung stackable washer and dryer for a few months now, and overall, I’m really satisfied. The washer is quiet, efficient, and does a great job cleaning clothes. The dryer dries fast and evenly, and both units have modern features like steam and smart controls. They’re a great space-saving option, especially in smaller laundry areas. The controls are easy to use, and the sleek design looks good in the home. Only minor downside is that the touch panel can be sensitive, but it’s not a dealbreaker. Overall, a solid, reliable set that makes laundry much easier. Would recommend!

I love the features on this unit, its capacity and stacked design. The AI feature selects the best settings based on tge load so I don't have to worry about forgetting to change settings. The notifications on my phone let me know when to change the loads and the capacity handles large towel loads with ease!

Awesome washer and dryer. We had to finally buy a new unit after our (first set as a couple) bit the dust. I didn’t think I’d like the stackable but it works well in smaller spaces. It took a while to get used to the features but I love that you can customize your loads and has the Smart Appliance feature.

Great product fit in closet and works good. I would recommend

Great machine!!! Fits perfectly into the smaller area that it was needed in

Couldn't be happier with this purchase. Originally, I had made this purchase through another retailer, which was my mistake. When that did not work out due to their severe inefficiency, I turned to Best Buy, which should have been my first option. What a difference that made! The delivery team was excellent; the product met my expectations perfectly. This is a great laundry hub, and I highly recommend this to anyone looking to upgrade their laundry room. Great purchase.

Super quiet and the capacity is amazing for something that fits in such a tight space. Really takes care of your clothes. Super amazing system. Love the app too.

Love it so far! Needed a stackable because of space. No complaints!

NOTE: I bought Model:WH46DBH500EVA3 SKU:6569245. After it was delivered - to my surprise - I found out the (top) dryer unit DOES NOT have steam dry - so no cold water hose hookup. I still wanted the unit so let them install it. The dryer has many settings - for standard dry (1hr 15 mins), there is no heat for the first 10-15 mins - maybe this is a cost saving feature (not sure). Although, the machine (I believe) senses clothes are dry, and finishes well before hand. I was able to also install a drip pan (stainless steel) underneath. The dryer vent hook up kit was not very rigid, and the installers ripped it in a couple places so it was leaking hot air all over the place. No silver tape as well during the install either - I will be calling Geek Squad to remedy this. All around - this unit is beautiful and has a pretty large capacity - enough to do comforters as well.

Silence washer and dryer, I truly recommend it. Also, it saves space on my small laundry!

So far so good, it looks really nice. Took a star off for a few reason - ones this really needs a pedestal. The OG stackable are a bit high (especially for my wife) and this is a bit low for me, and I am one;y 5'8". Drying seems to be a little worse than my old Samsung stackable. It also gives you reminders to fill or check vents every single time, and finding the right setting can be annoying because it's digital and you have to scroll thru a lot. I am sure most of that stuff can be changed in the app but I haven't gotten that far.

Came in to look for a stacking unit and found this. Exactly what i wanted. They work very well and i am enjoying them. I csn control it with an app too