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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 89 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 4.7 Cu. Ft. High-Efficiency Smart Top Load Washer with Active WaterJet's cleaning performance, noting that clothes come out looking great and it's superior to previous washing machines. The washer's quiet operation and ease of use are also frequently praised, along with its capacity to handle larger loads, including bedding. Many appreciate the convenient app integration for monitoring and controlling washes remotely.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 89 reviews
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. Have had this unit for several months and runs great. Grear quality. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon knock it out of the park network washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Network washer is amazing and can handle big loads and all types of clothes or bedding

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best new home purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer and dryer as a set when we purchased our new home and it has been absolutely fantastic. It is a smart washer so there is an app you can download and there’s various options through the app of things you can do, and also tells you things like when to run a self-clean cycle too or when your washing machine is done running. We’ve had it for a year and are a home of 3 with a toddler and 3 animals, so laundry is something that is done very often in this home and we’ve had no issues whatsoever. The 2 guys who came and hooked them up on drop off day were also great and even ran both machines to make sure everything was working fine before they left. Overall very satisfied and would buy appliances through Best Buy again!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung 4.7 Cu. Ft. washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on a deal. Washer is quiet, big space, clothes come out like super, super clean! Plus I can track it with my phone. Great washer overall.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great capacity at a great price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, it has plenty of room for even Duvets and other large items. The app integration makes it very convenient to start or check the status of a load. Plenty of presets for all types or items. Clothes come out looking great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Yep it’s a washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it does the job it’s supposed to. I like that it has many cycles you can choose from, it’s very quiet while in use and very spacious for 4.7 cu ft. At the end of the day it’s just a washer thou they all do the same thing.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    My first Samsung washer and it’s great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paired this with the Samsung - 7.2 Cu. Ft. Electric Dryer with Sensor Dry - White and it’s the perfect combo. They are both simple to use, efficient and I got an amazing combo deal. If you need a great washer and dryer combo I recommend these together.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Excellent washing machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! We've had the washer for two months and love it. It will wash a LOT of clothes, and it's super quiet compared to our previous front loader. The water faucet is convenient for treating stains and the washer spins the clothes so well they don't require as long to dry.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Handles Large Loads (Bedding)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. It's quiet and runs efficiently while cleaning my laundry. I love the fact that it can handle larger loads and easily has room for my bedding (queen size comforter).

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this washer.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer Dec ‘23, it’s now April ‘24 and I have no complains. It’s so spacious inside and I love that I can fit my comforters inside. Family of 6 and we wash a load every other day. Love that it tells me when it needs to be cleans and it self cleans. I have it connected to the app and set the settings so all my kids need to do is load their clothes and press start.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Size

    Rated 4 out of 5 stars

    So Far So Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is decent size. Works well so far. Also bought matching dryer that’s been great. Five stars for appliances. Zero stars for not teceiving my $25 gift card as part of a promotion. This even after numerous customer seevice contact via chat and phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Like it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this machine. Beautiful and simple to operate. The only downside it’s a very tall machine, so even for my 5‘6“ self, I have to step on my tippy toes to get down deep into the washing machine to get clothes out but overall I really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    9/10 would recommend.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and color for my home, very easy to use and good price. -1 point cause I don’t know how long it’s gonna last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chefs kiss

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. All the settings and ability to use the app.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer i hace ever had. Dies a great job and i can wash my comforters and blankets.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    No Agitator No Problem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having no agitator is no problem for this washer. Cleans my clothes better than anything ive had before. App interface is cool too and letting you know your stuff is done on your devices is kinda cool. Also its insanely light one person can lift it easily.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good quality and capacity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and large capacity. The SMART system is easy to use with your smartphone!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to use and cleans clothes to fullest.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and works Great! I had an older model Samsung washer. The 1 that had the recall. The recall didn't do much. Slammed and banged in 1 of the cycles. Still worked good. Sold that 1, and bought this 1 after Black Friday. I love it so far. I like that i connected the washer to my wifi. I now get alerts on my phone when the wash is done.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    I loveeeee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer. It’s so quiet and has lots of space

    I would recommend this to a friend
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