4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.5 out of 5 stars with 871 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the excellent picture quality, easy setup, and convenient size and weight of the product. However, some users have expressed frustration with the slow responsiveness of the remote and the overall user interface, finding it less intuitive than other brands. Additionally, the menu button layout can be difficult to navigate, and the viewing experience is best when viewed straight on.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 871 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Viewing angle

    Rated 4 out of 5 stars

    Excellent kitchen TV, with room for improvement.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 5th Samsung TV over the last 15-20 years...we keep upgrading for size or technology. After six weeks with this one wall-mounted in a kitchen corner, it appears to be just as competent as the rest of them, which range up to a 75" Magnolia-level model. Good sound, good image, no hardware problems. Typical "issues" -- optimal viewing angle is about 45-60 degrees on either direction from head-on at 4' distance. Beyond that some slight degradation is noted in color balance and brightness, not in image quality overall. (Admittedly, we may be sitting too close to the set.) My other complaints apply to all my TV's: menu density is such that it takes, for example, nine or twelve button punches (depending on whether I start at Settings or at Home) on the remote to switch sound output from the device's speakers to Bluetooth. Bixby can alleviate that somewhat on the more upscale sets. It's also disturbing that Samsung doesn't allow for multi-source audio output; i.e., Bluetooth and device speakers simultaneously. Even on our bigger sets, where the option is provided, it never works as advertised when multiple viewers are trying to use different sound sourcepoints. What I'd really like is a way to set user defaults, so when I select myself as the viewer (as on our multi-viewer Netflix menu, for example) all my settings are automatically applied. All in all, we believe we got our money's worth. Got what we paid for?

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Viewing angle

    Rated 4 out of 5 stars

    Almost Satisfied!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the color on my prior Toshiba which I had for 13 years, so you can imagine the difference from this 40" to my 37". I purchased Samsung because of it's reputation, but it's been a challenge to familarize myself to the changes, but I'm getting used to it. I was disappointed with the picture until I read some of the other reviews: "Optimal viewing angle is about 45-60 degrees on either direction from head-on at 4' distance. Beyond that some slight degradation is noted in color balance and brightness, not in image quality overall." Until I read this, I thought my TV might be broken. Although one channel has the washed out look even looking straight ahead. I wish the manual mentioned to expect this, I wouldn't have thought there was an issue. The sound is good. Also, the legs were wobbly, so I found a stand on Amazon. I had called Best Buy and I was really surprised they did not carry a pedestal stand or could refer me as to where to purchase one. The good thing is that there are features available to make picture adjustments, but who wants to be constantly making adjustments. I gave 3 stars for brightness because I thought it was too bright, but I was able to to decrease it and adjust the contrast. Still Samsung is still a first class company and you can always call them for assistance.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease, Size

    Rated 5 out of 5 stars

    Love this tv

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv perfect size for smaller rooms, picture and sound quality is good. The smart features easy to use,

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Quality Television!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality TV for the price. Great picture, good sound and a newly updated Smart platform. 5 Stars. The remote is from the 1990’s. It is not a smart design. I was expecting the sleek small Samsung remote. Are there options to change the remote? If it is going to have 70% of wasted buttons, it could at lease light up.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Britt,

      Thank you for sharing your experience. Samsung remotes are designed to offer convenient control, but we understand if you’d prefer to use a universal remote. Many third-party remotes work well with Samsung TVs, though setup steps may vary by brand and model.

      Should you ever need assistance, Samsung is here for you. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Viewing angle

    Rated 4 out of 5 stars

    40” Samsung TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, the Samsung smart TV is a great deal! It is a great size and the picture and sound quality are good! One negative you have to watch the TV from the front because the picture is whited out from the side. I also like that Samsung offers free channels on their TV too. The remote is great because it has easy one button push for Netflix, Prime Video, Samsung Tv and YouTube. It is also easy to navigate both the remote and the TV! I would definitely recommend this TV!

    I would recommend this to a friend
  • Cons mentioned:
    Button layout

    Rated 3 out of 5 stars

    Its OK

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes i wish TVs werent smart. Only because the main screen has so much that I dont care about. An Apple TV paired with a regular TV is fine but regular tvs are hard to come by. I like that I dont have the Apple TV on the dresser anymore but thats been replaced with rows and rows of unnecessary stuff on my home screen. Dont think the screen is customizable and I guess I know why its not but i do wish my regular tv didnt suddenly shut down. That last 15 years. Hopefully this one can do the same. Also, the remote is the same. Ton of unnecessary buttons and the response time is trash. Thought it may have been batteries so switched from the ones they gave to duracells and still delayed response time. Id recommend if its on sale. Also, if this is the best samsung can do, i wouldnt roll the dice on a lesser known model

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AyOke,

      Thank you for sharing your experience. Please know that you can customize your Home screens by installing, removing or adding your favorite apps to Apps Home and/or For You Home screen. Here's how:

      Searching for & Installing Apps
      1. From the Home screen, press up on the remote’s directional pad.
      2. Navigate to and select Search.
      3. Using the search bar, enter the content or app you’d like to find.
      4. Navigate to and select the app you’d like to install, then select Install.

      Note: Previously installed apps can be accessed on the Settings screen.

      Adding & Managing Apps on Home Screen
      1. Go to App Settings (these can be found at the bottom of the Apps screen) and select the app you want to move. The following options will be available:
      a. Add to Home: Move the app to your desired location on the Home screen.
      b. Delete: Delete app.
      c. Lock/Unlock: Lock the app with a PIN so only you can use it. When the app is selected again, you will be prompted to enter the PIN to unlock it.
      d. Reinstall: Reinstall the app.
      e. View Details: View the app’s information and details.

      If you need more help with app management, please don’t hesitate to reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Samsung 40" tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clear picture and all around good tv. Like the options that come on very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is well made, and with a great performance rate. The picture is very clear and sharp. My applications were easy to load into the menu, and it is very easy to navigate through it all. This Is A Wonderful Product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Affordable, Great, Small and Compact.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small Television with great resolution, would recommend if you have a small room with little or tight space. Great for the kids or if its just for yourself. This Television is light weight and compact. Very affordable, Easy to install with no hassles. Thanks Best Buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Recent Samsung TV Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my new Samsung TV primarily because I have another Samsung TV that I've had for years. The older TV still works great and has fantastic color quality. My new model is great, and I appreciate many new updates, but I have one exception: the sleep mode. Setting it up is cumbersome, as there are too many unnecessary steps, in my opinion. If it weren't for this issue, I would have given an overall rating of five stars.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Awesome TV!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart TV. The picture clarity is amazing and the smart features make it very easy to set up. You can never go wrong with Samsung TV's.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sammsung F6000F

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy works perfectly, os is ok free channels, the onlynthing it misses is toslink out for certain speakers

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 4 out of 5 stars

    Samsung tv 40 inch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was easy to set up. Within 10 minutes it was ready to go with apps added. Picture is nice and sharp.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Survey

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great. I love the built in cable channels. It's very user friendly. Only thing I think it needs is more HDMI ports! Overall you can't beat the price for a major brand. Even the warranty was a great value. I would recommend everyone to shop for electronics from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an upgrade for the 15 yr old 32 inch tv belonging to my disabled sister in law. I found a 40inch Samsung for 149.99!? WowWow! She loves it!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    40 Samsung Best Choice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice of size for kids! perfect fit for sized room. Look amazing and sleek. I'm satisfied and will definitely go with this option again for 60+ inches!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For amoney it is a great set. Able to use Samsung Apps as well as cable programming. Picture is great as well as the sound. I would recommend this to anyone looking for a HD Smart TV 40".

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Television

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV , picture is clear and bright, easy to put up and mount

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv great picture great sound easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, sound and fit. Mounted it on a rolling stand, so it can be taken to any area in the house and on the patio.

    I would recommend this to a friend