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Customer reviews

Rating 4.7 out of 5 stars with 3105 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 3,105 reviews
  • Rated 5 out of 5 stars

    Low priced Samsung smart TV with a great picture!

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    Posted .

    We were looking to replace an older 55" Samsung smart TV for our bedroom. We didn't need a big TV but wanted at least a 40". We found this model for sale on Best Buy.com and found it was 4K and still a smart TV. We ordered and the TV was delivered on time. Taking it out of the box, it was light and looked nice. We mounted it on the wall and it was easy due to it's light weight. It's got all the features we wanted and we have both Tivo and Apple TVs hooked up to it. The picture is super duper. We do, however, get a strange noise that happens from time to time that sounds like white noise (a "blip"). That's the only thing we don't like about it and haven't been able to figure out why it does it. Otherwise, it has great sound and picture for a small 40".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product and amazing video quality

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    Posted .

    This is the second time that I buy this exact model so I was sure I couldn’t go wrong with it. What I love the most is the way Samsung calibrates the screen with the 4K technology which is way better from other brands. I’ve had Sony and LG and I definitely prefer this Samsung products. Is not just about specifications cause a lot of tvs have the same ones but is also about the way is brand calibrates the image, video and sound. I think that’s the reason why Apple and Samsung smartphones are way better than others even when all has the same specifications sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV for a computer monitor

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    Posted .

    I was looking for TV's to use as computer monitors and these are great. I bought 2 of these 40" models and they are awesome hooked up to my pc's. Wifi signa strength is great and works flawless. Apps download and load fast. Overall the picture quality is pretty good and true to color. You are getting a ton of value for the price. The TV is also very lightweight which is a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good tv for the price

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    Posted .

    Wanted the NU8000 65 inch tv but the price was very high. I opted to wait and get the 40 4K tv for my bedroom. It was a very good upgrade. 4K content is scattered but YouTube shows very stunning 4K images. Netflix has a few movies in 4K. Overall this tv can be a keeper once you tweak the settings. HDR is very dark I think. I like the high contrast option over the HDR for some stuff. Remote is basic and makes tv look cheap. Overall I would purchase a second tv if still available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I almost feel guilty.

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    Posted .

    I purchased this Samsung TV for my senior parents when the previous TV went ''black." (Sound but no picture) The image is stunning and the sound is incredible. I posted the TV on social media and received positive comments. A 4K TV and service plan for less than $400 is a steal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect TV!

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    Posted .

    Great TV for the price. Beautiful picture, good sound. It's not too big and it's not too small. I also added a Samsung sound bar to beef up the experience!! Best part is if you have a Samsung Smart phone everything works together!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picturr

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    Posted .

    The samsung 40” class led Has a great picture even without the HDR capability. The price was also another reason on making thr purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the smart TV the sells man showed me

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    Posted .

    Love the TV . It was a very good deal. I told the sells man what I was wanting . He fully understood . I very happy with the service I was given.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died after 9 months

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    I bought this Samsung 40" during the 2017 Black Friday sale. Perhaps that was my first mistake as I have heard that manufacturers make cheaper versions of products for this sale. In any case, I bought it, and was happy with it until mid August when it died. No power, no standby light, nothing. Now, I do have to say that the unit was under warranty and I called Samsung and they gave me an authorization number. Then I had to call the repair center which is about 45 minutes from my house. I assumed someone would come out and repair, but I was wrong because it was only 40". I was supposed to drop it off, wait some number of days and pick it up. Sounds easy... except that spending 3 hours of my time minimum for travel plus wait time for a $350 tv really isn't worth it. So - I decided to ebay the parts and fix it myself. I read online that the most common cause of no power and no status red light was the power board. $35 later, I was installing the new power board. Nothing. I kept researching and now concluded it was the main board. Ebay $45 later and bingo. Works perfectly. BTW - anyone who has ever added memory or swapped a hard drive in a pc or laptop can do this. Very easy. I'm about $80 in to get it working again which is still better than driving back and forth to the repair center. However, I have always bought Samsung, and thought they were very high quality. Never a failure until this unit. I am attributing this to cheap units designed for Black Friday or Cyber Monday. I also read one story of a bad batch during that time. Either way - use caution. I'm giving it 1 star because it should never have failed from normal use in just 9 months. The picture is the working replacement power board on the right (power board was not the problem), and the failed main board on the left which when replaced, immediately fixed the TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Really a great picture from my Samsung 40"4K ULTRA

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    I have had a smart tv for years, but my Samsung UHD 6 series has the best picture I have ever seen. even the COMERCIALS look good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The delivery was very and on time

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    The television was delivered with no breakage . The package came on the day Best Buy said it would come. Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Television

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    Posted .

    I love my television. Picture is awesome. Volume/sound is extremely clear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Huge difference

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    Posted .

    I took a giant leap, from my 70 pound 17 year old JVC to this smart Samsung. The picture quality is amazing. It was very easy to set up after watching the on line video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size for a bedroom--Movies & Gaming

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    Posted .

    10/10 I love it. Crisp picture, perfect for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV !!!

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    Posted .

    Superb product. My only complaint, is that it did not install itself !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect 40” TV

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    Posted .

    This TV is only 40” but looks great and the price is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .

    Great purchase, good price excellent attention on the entire store!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .

    Excellent definition, beautiful colors, easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price!!!

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    Posted .

    Great picture, no issues thus far. Love the UHD!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Picture

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    Posted .

    The reviews are exactly the product I recieved...ecstatic!

    I would recommend this to a friend

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