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Customer reviews

Rating 4.7 out of 5 stars with 585 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 585 reviews
  • Rated 5 out of 5 stars

    Samsung just keeps getting better and better!

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    Posted .

    We have 5 Samsung TVs in our house. A 55” in our family room going on 8 years old...stills plays A-1 perfect! Wouldn’t have any other brand of tv ever! Bought them all at Best Buy also..where we get best service and all our questions answered so we understand! Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Happy

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    Posted .

    Very happy with purchase.The Samsung 4K Ultra HD TV has an absolutely beautiful picture.The depth and colors are such an improvement from our old TV. (Circa 2007).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted .

    Walking in to Best Not knowing we're my thoughts were. Was so happy with the staff there very nice customer service I love my Samsung Tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 4K TV

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    Posted .

    I love my purchase...great price , size and picture is awesome Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great View

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    Posted .

    We bought and returned this TV to buy a Sony we though was better, but we was wrong. After comparing the Samsung to the Sony in our home it was clear we made a mistake and returned the Sony and repurchased the Samsung TV. The TV has lots of great features and most outstanding was the picture from are outdoor broadcast TV antenna. The B/W pictures appear as if your on the set with the actors. The color pictures are just awesome. We got fortunate to buy this TV on a special 20 day sale and it was worth every penny spent. It is easy to set up with your IP service. Remember during the internet setup for the smart TV features to your internet modem must have the security setting turned off. It took me awhile to figure that out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, GREAT PRICE!

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    Posted .

    This unit was the right size for a smaller bedroom. It was easy to pickup at the store and fit easily in the back seat area of my car. The tv and the stand together weigh only approx. 22lbs, the carton with two cut out handles was manageable for one person to handle. It was so easy to remove from the carton and to set up the stand with the tv. Programming this set was amazingly simple and quick. From plugging it in, to having it fully working on my COMCAST X1 Box took no more than7-8 minutes. This model has a great picture and sound and a great sale price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect size for a small living room

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    Posted .

    My living room isn't very large, but also not so small that my old TV would be suitable. I wanted a decent size for viewing movies and sports while also not taking up all the available space. Samsung nailed it again with this TV. It has so many features that, even 16 months later, I haven't used them all. Several streaming and music apps are preloaded. Another cool feature is "TV Plus+" which allows the TV (when on a Wi-Fi connection) to access Internet TV channels like Pop Sugar and other channels typically found in the Pluto TV app. The colors are vibrant and the 4K ultra HD picture is very crisp. My only drawbacks are minor (to me). 1) Sound quality on the TV itself isn't great. And 2) very limited number of inputs, especially the lack of separated A/V and composite connections. The first drawback is an easy fix: use a sound bar or surround sound system (I have the latter). The second drawback, however, is more challenging, particularly if you have lots of devices to hook up. I can't have my Nintendo, DVD player, and surround sound system all hooked up at the same time. Ended up getting a compatible Blu-ray player for the surround sound system, but still have trouble connecting the three cables from the Nintendo into the two available A/V (light blue and yellow) connectors. The adapter that came with the TV tends to get glitchy and makes the picture almost black and white instead of different colors. Overall, if you like to watch TV more than playing video games, this is definitely a good purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great image

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    Posted .

    Bought the latest version to replace a 10 year old TV. Image quality is great. Initially I could not change the source. On line with Samsung. They could not fix the issue but wanted me to upgrade the software. They said they would send a USB with the software overnight. It never came. I finally connected to the internet and did the upgrade. After that all was fine. Price dropped after purchase. Best Buy was great and refunded the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for a Great Price!

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    Posted .

    I originally wanted to stick with only buying LG products since that's what I bought with my latest TV, but after my LG tv in my bedroom stopped working on me and I've had it for less than 5 years, I decided to try out a Samsung. I'm glad I made that choice. So far, I haven't had any issues with the tv. The picture is great, the sound is not bad either, and I really like the sleek look of the TV. It's the perfect size for a bedroom and it has all of the apps that I use which is plus. The set up was very simple. I know there is a more expensive model than this one, but the only difference is the remote. There is nothing wrong with the remote on this TV. and the price was reasonable too. I would definitely recommend this tv to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good tv picture sound

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    Posted .

    TV was easy to wall mount. It was easy to start-up and start watching. Needed a larger screen for our workout room at a reasonable price, plus I also wanted 4K UHD without going to a larger screen. This TV fits right in and does what I want, both, installation wise and performance wise. The color, contrast and detail in the picture is very good. The sound is also very good. I am ready to spend time working out and enjoying watching movies and DVDs on this TV. Overall I am very satisfied, to this point in time, with the overall performance of this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow, costly but it like seeing things 4 1st time

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    Posted .

    Got in conjunction with new 4k Blu-ray upscale player. Honestly the Blu-ray I have look almost as good as 4k not as good but very close. The Blu-ray’s upscaled look just as good as the 4k streamed items from Netflix amazon or Apple TV 4k. Cable shows look better than expected some shows present better depending on network. I find myself wanting to only watch certain shows on this tv since I feel short changed on other TVs in house. Wow was our first impressions and still enjoying months later. Wish there were more hours in life so I could rewatch some of my Blu-rays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it immediately....you won't regret it

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    Posted .

    Amazing TV, light as a feather for mounting. Crystal clear picture. Smart Wifi connectivity works great....customization of the smart menu us a plus. Downloaded the Spectrum app and have my entire cable box in a room with no cable outlet. Remote is not illuminated, but that's a very minor detractor from a 4K HDTV at this price point. I'm going to buy another one for my guest room after Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

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    Posted .

    Was looking for a replacement television for the bedroom and this was well worth the purchase. Made sure to compare this to a few others on display at my local best buy and my wife and I settled on this one due to price and picture quality. I was torn between this and a sony television, went with this one because of the sale price. Watch it for about 2 hours a day. Turns on almost instantly. It is a smart tv, but purchased a new roku ultra to use instead of the smart features. Picture is amazing and menu is really user friendly and easy to set up right out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, not great picture

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    Posted .

    I had a higher end Samsung in my living room and bought this low to mid-level Samsung for the bedroom. When comparing the two, I could see that the picture was not as bright as the Living Room TV, even with many tweaks to the settings. I think most people would be happy with it, especially for the price, but I am picky about video quality. I ended up returning this and buying a more expensive Samsung model from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The picture and sound quality are extraordinary

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    Posted .

    The only thing that bothers me is that the tv disconmects from the wifi network each time i turn it off, making me go to settings to reconnect my connection every time i turn it back on, besides that it is a great tv, with a ll the awesome features, have my samsung sound bar hooked up to it, seamless connection as if they were one device. Great deal for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV!

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    Posted .

    I love my new Samsung Smart TV! This is the 3rd Samsung TV I've gotten--all are very reliable, very clear viewing, and last forever. This is the first smart TV I've gotten and I love being able to watch cable or Netflix. Lots more viewing options. The 4K makes for a very clear picture--super great. Geek Squad delivered and installed it which made it so easy and effortless. Set up the TV to work on my cable remote plus set up the TV with my Internet and Netflix accounts for me. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fla

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    Posted .

    I purchase this tv to replace one in my bedroom. And chose the 43-inch Samsung over the LG and I'm very sure I made the right choice!! I have a soundbar hooked up to it as well. I have a 60 inch TV in my family room with surround sound and lately I've been spending more time watching Sports and movies on my 43 in Samsung then I have in my family room. That's how much I am enjoying this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Tv

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    Posted .

    Purchased this for my sons room so he could give the smaller tv to his sister as well as the firestick and play his Xbox on a larger screen. This smart tv by Samsung is the way to go. Looks like my daughter will have an upgrade by Christmas too. This tv has excellent picture quality and ease of it's smart functions plus the price was great choice to purchase. I've got a 60 inch Samsung in the living room but not a smart tv. I'll be looking to upgrade there as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good picture

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    Posted .

    The tv has a great picture my daughter loved it but it has issues with connecting to the internet when you want to watch Netflix or hulu. Every time she would turn her TV off, when she turned it back on it would not go to any of the smart apps and log on. We went on line and found numerous videos of people having the same problem. We thought it was our internet but when we saw how many other people were having the same issue it was very surprising. My daughter even considered returning the TV for this reason. But after we followed a couple of the videos we finally got it to work properly but it does seem to just decide to not work every once in a while. There is nothing on Samsung's website to help. Over all I guess it was a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect TV

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    Posted .

    I absolutely love this TV. Our cat had broken are precious but we were due for an update anyway; I found the opportunity to convince boyfriend to let me buy a 4K tv. Luckily, one of the associates showed us this Samsung at a reasonable price for such great quality. The size is perfect for our small bedroom. Picture quality makes binge watching even more enjoyable. The sound is just as crisp and full as if I had an external sound system.

    I would recommend this to a friend

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