Customer Ratings & Reviews
- Model:
- UN43TU7000FXZA
- SKU:
- 6401740
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 43" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its smart TV features. Many also appreciate the value for the price and the straightforward setup process. However, some users have noted challenges with the remote control's usability and occasional issues with internet connectivity and sound volume. A few customers also reported concerns about the TV's long-term reliability.
This summary was generated by AI based on customer reviews.
Christmas gift
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect price works great with the new Xbox and Playstation
I would recommend this to a friendGet a sound bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good TV for the money. The sound could be better.
I would recommend this to a friendBrand response from Samsung
Posted .Hi TomRay110,
Thank you for your feedback on the Samsung TU7000 TV. We are happy to hear you are enjoying your product. To help with the sound quality on your TV we recommend trying these troubleshooting tips.
First, let's make sure you are running the latest software. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings > Support > Software Update and update if needed.
To tune the sound, you can adjust the sound settings to suit your personal sound preferences.
You can change the Sound Mode by going to Settings > Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > Sound > Expert Settings.
To assist you with possible sound settings adjustments for a better audio experience, feel free to contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat with an agent
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung is really good quality and resolution television.
I would recommend this to a friendBedroom tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product good value. I would recommend this to others.
I would recommend this to a friendexcellent picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great value for Samsung product Easy curbside pickup at best buy
I would recommend this to a friendNice tv great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for price it was a gift and he loves it would buy again.
I would recommend this to a friendbbtv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.thanks for the help, great bang for the buck! love the tv!
I would recommend this to a friendGreat picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv to have quick delivery easy setup with smartphone.
I would recommend this to a friendPerfect TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for our 4th bedroom, now everyone has a tv in their room.
I would recommend this to a friendGreat TV for the value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Plug and play. User friendly. Thinner then what I expected once I installed it.
I would recommend this to a friendGreat Flat Panel for a beginner gamer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice flat panel at a great value! Good for a starter gamer who likes to play video games!
I would recommend this to a friendGreat television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good television it’s a great purchase I’m feel satisfaced
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent product I recommend old my family and friends
I would recommend this to a friend- Pros mentioned:Ease of use
Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great television with an ease of ability to setup and get going.
I would recommend this to a friendBrand response from Samsung
Posted .JEDITH:
Thank for your purchasing Samsung's TU7000 4K Smart TV and for your review. If you are experiencing any issues with your TV which caused you to give it 3-stars, please know that Samsung Customer Support is available to help.
1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
High quality 43” TV for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very high quality resolution HDTV for low price. Samsung quality.
I would recommend this to a friendLoyal Samsung customer.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung products. Great TV, lots of features.
I would recommend this to a friendgreat size TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like Samsung. A great size TV at a great price.
I would recommend this to a friendOld TV died got a 7 series
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good last one died took it back after 2 weeks
I would recommend this to a friendNot good compared to old model Samsung tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tizen OS was slow in response and could be remote issues as well. Color was too vivid and not realistic with sim many different settings I have tried. Th One I got had flickering issues in streaming apps and had to return it. Only good thing is tv’s bezels are thin and look modern. Not good compared to my old 40 inch 4K smart TV JU6400 from 2015
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mkvbhu:
Thank you for sharing your review of the Samsung TU7000. I am very sorry that issues with your TV have caused you to return it. I completely understand your disappointment.
It is possible that your unit was either defective or required adjustments in settings. Nonetheless, I do sincerely apologize for the let-down.
So that we can better understand your issues, please reach out to Samsung TV Support. Your feedback is very important to us as we continuously strive for best-in-class product and service. It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products. We hope to hear from you.
Again, my sincerest apologies. We hope to regain you as a customer in the future.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
~ Samsung Solutions
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful tv I love wat better than my old tv 4K looks amazing
I would recommend this to a friend