Customer Ratings & Reviews
- Model:
- UN43TU7000FXZA
- SKU:
- 6401740
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 43" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its smart TV features. Many also appreciate the value for the price and the straightforward setup process. However, some users have noted challenges with the remote control's usability and occasional issues with internet connectivity and sound volume. A few customers also reported concerns about the TV's long-term reliability.
This summary was generated by AI based on customer reviews.
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent tv. Needed this since other tv broke. Product is useful
I would recommend this to a friendNice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV Love it will buy again really amazing pictures
I would recommend this to a friendSmart TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Almost 3 years old and it decides to take control of itself. Changes vol on it's own, turns on by itself. The manual button under the television does not respond to it's function either. Very smart TV it is.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RobinM,
Thank you for reviewing Samsung’s TU7000 TV and for sharing your experience with the TV. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area by following this link: https://www.samsung.com/us/support/service/locations/.
Should you have additional questions or wish to troubleshoot the issue, please call us at
If we can help with anything else, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
- Pros mentioned:Picture quality
What??
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I posted a positive review of this tv on a wrong size, and actually this is the one i bought: 43" Is it normal to hear noises coming out from the back of the tv when you turn it on, like clicks And oh surprise I just got from work to play some ps4 and i started to get green screen today, changed it to tv then back to ps4 and it fixed it, but i know this is the beginning of something bad, brand new tv with some defects, crap!! What a shame because i loved the tv Id like to know the samsung warranty and if future updates could patch the issues. note: the tv is on the latest software update So upset, its a really nice tv, and my very first 4k
No, I would not recommend this to a friendBrand response from Samsung
Posted .Andy5:
Thank you for purchasing the TU7000 TV. The expansion and contraction of the TV's outer casing may cause a popping noise. This does not indicate a product malfunction. The TV is safe to use.
I am very sorry for the color glitch issue you encountered. I am glad to hear that your TV has the latest firmware update, which should resolve this specific issue.
Please be sure to reset the TV after it has been updated by either unplugging the AC for 20 seconds (or) pressing and holding the power butting until the TV turns off then back on.
Should your issue persist, or if you have any questions or concerns, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Not how they used to make them
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compeltely died after just over 3 years of use. 2nd Samsung to go out on me in 2 months. Done buying the brand.
No, I would not recommend this to a friendNot good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend purchasing this TV. I owned this for less than 24 hours before returning it for a better (and cheaper) Toshiba 43 inch Smart TV. The blacks/darks on this TV make it impossible to enjoy any show that has a darker cinematic style. Tried to watch Mandalorian on Disney+, which I’ve seen before, and I couldn’t even get through one episode because I couldn’t make out what was going on. Save yourself some time and frustration, and get the 43 inch Toshiba Smart TV!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Monet:
Thank you for sharing your review of the Samsung TU7000. I am very sorry that your experience with this TV was less than perfect, and you have decided to return it.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
~ Samsung Solutions
- Cons mentioned:Internet connectivity
Total Garbage.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this TV or the sound bar. They will only drive you crazy. The TV constantly disconnects from the internet, the soundbar constantly disconnects from the TV. The interface is slow and awful. The remote is a nightmare design. I HATE THIS TV AND SOUNDBAR SO MUCH!! Why not return it, because most of this stuff started after the shore 2 week window allowed by Best Buy, Do not buy from them either. The stuff ended up being shipped through Amazon somehow so buy from them, the return policy is better. But most of all DO NOT BUY A SAMSUNG.
No, I would not recommend this to a friendBrand response from Samsung
Posted .IHATESAMSUNGTVS:
Thank you for purchasing the Samsung TU7000 TV. I am sorry to hear that you are experiencing issues with your TV. I understand your frustration and disappointment.
You may want to go through these steps to check your network connection:
1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m).
2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
3) Perform a network test to check if there is a network problem.
Press the Home button on your remote. Navigate to Settings >Support> Device Care> Self Diagnosis> Smart Hub Connection Test
4) Please be sure you have the latest firmware update which enhances network connectivity. Version 1301.5 is now available at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020
Detailed troubleshooting instructions can be found on page 119 of the E-Manual.
https://downloadcenter.samsung.com/content/UM/202004/20200402125724749/KT2ATSCT-2.0.0_EM_KANTS_USA_ENG-US_200309.1.pdf
To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Incredibly slow, laggy, and generally unreponsive.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall terrible television. This review requires a minimum of 50 characters.
No, I would not recommend this to a friend- Cons mentioned:Internet connectivity
Horrible picture quality and poor wifi connection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv could not have worse picture quality. If a scene is even remotely dark, you’re not going to be able to tell what’s happening. No matter how many settings we have changed, dark scenes just look horrible. To add on, this device frequently looses connection to the internet, which requires troubleshooting every time. Finally, if you have any external devices connected, you will always get an error message if they are powered off. Could not be more disappointed in this purchase or the quality of this tv.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TNickerson:
Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Version 1115.1 is available and addresses network connectivity.
Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit.
You may want to enable automatic updates for conveniences.
Select Settings > Support > Software Update, then select Auto Update.
If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020
Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/
If you need further assistance or have any questions, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Great until it's not!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in July 2020 from Best Buy, and in December 2021, the picture went completely out -- only had sound. I hadn't purchased any extended warranty plan, so I was just a few months out of the 1-year warranty, and Samsung wanted to charge me nearly $200 just to come out, and that wouldn't include any necessary parts. I opted to try a local repair shop in Dallas, Atlas Electronics, which I would not recommend to anyone: they first didn't fix my TV and on the 2nd try, ended up doing something that caused there to be I assume dead pixels --- tons of noticeable black specks on the screen, at least a dozen, that you see as you watch content and most noticeably, when scrolling through the main menu of AppleTV which is the main thing I use my TV for (no cable). I'm now carefully watching pricing and reviews before replacing my living room TV and will likely have to pony up for the 4 or 5 year Best Buy warranty to not be stuck in this type of situation again! SO disappointed that manufacturers prefer to have us just toss electronics in the trash and buy new every small handful of years (this didn't even last 2 years) vs. backing their products/offering up ways to repair!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Stellabration,
Thank you for sharing your review of the TU7000 Crystal UHD TV. We value your feedback regarding a shorter than expected life and available service options outside of the manufacturers warranty. Your details will be shared with our product teams.
Should you have additional questions regarding this issue, or need assistance with settings, setup, or features with a future Samsung TV, please know we are always here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
rotten tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.dark screen ............................................................
No, I would not recommend this to a friendreview
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sound volume won't hold from channel to channel. Have tried adjusting volume by advance setting and no change in tone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .GrandPa:
Thank you for sharing your experience with the TU7000 and inconsistent volume levels.
Auto Volume is a feature on Samsung Smart TVs that helps to avoid volume fluctuation when changing between channels or sources on the TV. Go to: Settings > Sound > Expert Settings > Auto Volume = On
You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test
If the issue persists, please reach out to us so that we can provide further troubleshooting.
Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Advisor
- Cons mentioned:Remote control
Worst TV purchase ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV does not qualify as a smart TV. It is ridiculously complicated to set up and the channel choices that come ‘free’ from Samsung are things that no one would ever watch. The remote control is difficult to use and impossible to see at night. Who wants to have to turn on a light just to change the channel? This TV is being returned and I doubt I will buy anything Samsung brand again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Skeeter:
Thank you for purchasing the TU7000 TV and for your review. We appreciate you sharing your experience with the setup, use, and your feedback regarding the remote.
Samsung greatly values the feedback of our customers as we continuously strive to deliver best-in-class products and service.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
~ Samsung Solutions
Diane
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wording on info screen all blurry tried many times to solve with no luck
No, I would not recommend this to a friendWorst experience ever...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the fast shipping, it came earlier than expected date but it had several pigmentation dmg (not sure what it is) on the bottom of the screen so I had to return it for exchange. Customer help via chat was accurate and fast and it wasn't too bad til then. However.... 2nd one I got came in 2 days, when I opened it up and turned on it didn't have any dmg on the screen so I was so happy but then... sigh... I safely entered my wifi setting and it worked perfect but then I found a serious problem: both HDMI port on the back of the TV it wasn't the right size. I tried with the brand new HDMI cable I just bought for this TV and the one I already had for my PC Monitor. Both fit in my desktop and laptop but they dont fit in HDMI 1 and 2 ports on TV. While trying I found out that the right side edge of the screen had a noticeable gap, unlike left side (it was closed tight) I asked for help from Best Buy but their ans was just return it when I wanted one more exchange, it took 2 hrs for me to talk to Geek Squad and what she helped me with was return only label not exchange so I gotta return it now. 2 TVs I got, brand new, not refurbished had super big flaws. (it's from Bronx Terminal store) Maybe I'll just return, get a refund and buy some TV somewhere else not from Best Buy. Period.
No, I would not recommend this to a friendBrand response from Samsung
Posted .somad:
I am very sorry to see that your TV exhibited damage upon opening and setup. I understand your frustration. We recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your TV once you have your replacement, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Sound is an issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not so great. The picture is ok. hope Samsung can address the sound issue.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Paul,
Thank you for your feedback on the Samsung TU7000 regarding the picture quality and sound. Your input is important to us and will be shared with the internal product teams.
To help you better enjoy your TV, we recommend trying the following troubleshooting steps to enhance your picture quality and sound.
Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > Picture > Expert Settings and configure the image settings to your taste with additional functions.
Additionally, there are several sound settings you can adjust to suit your personal sound preferences. Change the Sound Mode by going to Settings > Sound > Sound Mode.
You can customize the sound with Expert Settings by going to Settings > Sound > Expert Settings.
I hope this helps you enjoy your experience.
If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
samsung to samsung...nope
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.on my previous visio my android phone quickly recognized it could cast from all media apps...ala Netflix and prime video... but switch to the Samsung TV and yes everything else being the same... same wireless network etc. and now my apps no longer show a casting icon. Visio recognizes Samsung. Samsung does not recognize Samsung. What an incredibly frustrating and ugly experience because sometimed i like to cast from my phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .samsungletdown:
Thank you for purchasing the TU7000 TV and for your review. To wirelessly connect the TV to your mobile device, go to Smartphone Screen Sharing (Smart View) in Connection Guide, and then try to connect.
Home > Source > Connection Guide > Smartphone > Screen Sharing (Smart View)
I hope this helps, if you need further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Great picture, but
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv would maintain streaming of the smart apps. They kept crashing repeatedly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .GoodTVBut:
Thank you for choosing the TU7000 Crystal UHD TV and taking the time to share your experience with the apps. If your app is freezing, not loading, or crashing, you can try cold booting your TV by holding down the power button on your remote for 5+ sec until the TV turns off and on again, deleting and downloading the apps again, and completing full reset of Smart Hub to correct the issue.
Please also check that your TV is running the latest firmware version. Go to: Settings > Support > Software Update.
I hope these tips help resolve your concerns. Should you need further assistance, please contact our Customer Support.
Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to hear from you soon.
- Samsung Advisor
Screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good size tv for a small living room But the screen is not great as it stated. Always having to adjust the screen background picture to get clear picture from dark background or on netflix or prime movies. Cannot see much going on from dark background. I had Insginia Tv the best clear background tv and didnt have to keep adjust the background picture . Disappointed. Need to go back to Insignia Tv
No, I would not recommend this to a friendBrand response from Samsung
Posted .Scrappy:
Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue.
Using your TV's remote, navigate to Settings > Software Update > Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit.
You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update.
If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020
Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/
If you need further assistance or have any questions, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
best buy service sucks the big one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.poor support at best buy no receipt no support e rating
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi redgrant,
We appreciate you sharing your in-store purchase experience with us. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on setup, features, or operation, Samsung is ready to help. You can reach us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor