Customer Ratings & Reviews
See more imagesSamsung - 43” Class DU8000 Series Crystal UHD Smart Tizen TV (2024)
- Model:
- UN43DU8000FXZA
- SKU:
- 10362566
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 1 out of 5 stars
Failed after 13 months
DstB Posted
TV was great until it failed almost immediately after the warranty had expired - 13 months. Appears to be the back light. Think I’ll replace with a Hisense and test my luck there.
No, I would not recommend this to a friendThis review is from Samsung - 43” Class DU8000 Series Crystal UHD Smart Tizen TV (2024)
- Rated 3 out of 5 stars
tv
SusanD Posted
do not like the sound difficult to understand do not know how to adapt the sound
I would recommend this to a friendThis review is from Samsung - 43” Class DU8000 Series Crystal UHD Smart Tizen TV (2024)
Brand response from Samsung
Posted
Hi SusanD,
Thank you for sharing your thoughts regarding the DU8000 TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.
To learn about your TV with our easy step-by-step guides go to: https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
- Rated 1 out of 5 stars
Poor delivery servie
EdieM Posted
I have lost sleep waiting for my tv to be delivered. A window of 7 am to 7 pm is the only info you get about delivery time, nothing more specific, even tho they promise to give you a more specific time, you never get one, not in the emails nor on the website. Everyone just says between 7 am and 7 pm. The first promised delivery date was 1 week ago and they never came. I called several times to the store and the delivery service, and noone knew anything. The next day I called again and was told the truck broke down, and the next chance to reschedule was 1 week later. Well here it is one week later and still all I'm told is sometime between 7 am and 7 pm. I will keep calling...
No, I would not recommend this to a friendThis review is from Samsung - 43” Class DU8000 Series Crystal UHD Smart Tizen TV (2024)
Brand response from Samsung
Posted
Hi EdieM,
I'm very sorry that you have yet to receive your TV and have had several delivery dates scheduled. As you mentioned, I recommend reaching back out to Best Buy for assistance with your delivery.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
- Rated 1 out of 5 stars
Broken
Ehab Posted
Bought this and wasn’t able to get it out of the box until after a few months from receiving it. Once I’ve decided to have it installed the TV was damaged. I should’ve checked if it was working the first day It got delivered. Hesitant about purchasing open box item in the future. Be careful.
No, I would not recommend this to a friendThis review is from Samsung - 43” Class DU8000 Series Crystal UHD Smart Tizen TV (2024)
- Rated 5 out of 5 stars
Spectacular image quality without burn-in.
MichaelB Posted
Lots of reading later I chose the Samsun DU8000 realizing that OLED on a smaller screen (43") may be hard to distinguish from LED, and may be subject to burn-in. I believe the delicacy of OLED will eventually be resolve, but the DU8000 has remarkable dynamic range and lots of features, few of which I need. . If I'm using the 8000 for editiing a paper I don't want to be concerned with permanent degradation. The sector correction might be nice by not likely 1000 dollars worth of shadow detail.
I would recommend this to a friendThis review is from Samsung - 43” Class DU8000 Series Crystal UHD Smart Tizen TV (2024)
- Rated 5 out of 5 stars
Great resolution and soft on the eyes
Scantop1 Posted
Very clear. I use it as a computer monitor for my job so it's very helpful. I do get annoyed with the sleep mode though but not the end of the world
I would recommend this to a friendThis review is from Samsung - 43” Class DU8000 Series Crystal UHD Smart Tizen TV (2024)
- Rated 5 out of 5 stars
Mr.
JohnM Posted
Perfect 2nd TV (Bedroom). Price was perfect. After comparison shopping, the price was excellent.
I would recommend this to a friendThis review is from Samsung - 43” Class DU8000 Series Crystal UHD Smart Tizen TV (2024)
- Rated 5 out of 5 stars
Excellent TV
Movie4 Posted
Great TV for the money plenty of inputs handles everything from streaming
I would recommend this to a friendThis review is from Samsung - 43” Class DU8000 Series Crystal UHD Smart Tizen TV (2024)
- Rated 1 out of 5 stars
A Good TV if You Are a Techie
MelvinS Posted
The Good; Great picture The Bad: Not user friendly and the function to get the picture to fit the screen would not work. Contacted Samsung Tech Support now the TV isn'y working at all.
No, I would not recommend this to a friendThis review is from Samsung - 43” Class DU8000 Series Crystal UHD Smart Tizen TV (2024)
Brand response from Samsung
Posted
Hi MelvinS,
Thank you for choosing Samsung and for contacting us about the issues you are experiencing with your DU8000 TV. We appreciate your patience in troubleshooting these issues. If you have not already done so, I recommend calling Samsung Support so we can set up a warranty appointment.
Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
We look forward to hearing from you.
~ Samsung Advisor