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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 17 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers find value in the exceptional picture quality of the 43” Class LS03FA The Frame Series Samsung Smart TV. Many appreciate the beautiful and spectacular picture, noting its excellence across various modes and suitability for different room sizes. Positive feedback also highlights the strong sound quality accompanying the impressive visuals. The overall experience suggests a high-quality viewing and listening experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-17 of 17 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Thanks Best Buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect picture and size for the room we were installing this in. Best Buy hits a home run again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    43" Frame TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had been eyeing this for a while as people that don't really like the TV to be the center of the room, but also we have kids and sometimes you just need to have a movie night. This helps the room look more balanced and still gives us the TV option when we need it. Mounting the TV was very simple and the dock with all the ports being separate from the TV is very helpful. We put a hole in the wall behind the TV and dropped the cable down to another hole near the baseboard so there is no visible cable. If you don't do something similar I feel like it sort of lose the effect of the picture frame and defeat the purpose. TV set up was very easy and it looks great. The solar power remote is nice touch, but does have a USB-C charging port as well. Can't speak on longevity as we have only had it for a month+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV, less reflection, nice art

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really nice TV. A bit pricey but worth it. Samsung Art is really cool. Works well with reflection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the funnest TV’s I’ve owned. It is so neat to see it hanging on the wall looking like an actual picture frame. The only drawback is the big black box that comes with it makes it hard to install in the wall to hide that big black box or you gotta run cables down the wall to store it on the floor. Even though the big black box is not convenient, the TV is beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it feels like art in the room rather than a TV. Picture is beautiful and set up was super easy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Frame TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frame tv is phenomenal! It sits flat against the wall and frees up space to use for other purposes. The wires are imbedded into the wall, the picture is great, and the sound is strong. I like that the remote is solar charged! The picture frame that completes the look is a bit pricey, but worth the additional expense.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A work of art

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Frame TV was perfect for our basement entertainment space. It truly looks like an art work but can be used as a TV when desired. The picture is spectacular and looks great in all modes. Remember there is a control box that needs to be hidden as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    43" frame review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and looks just likeva frame with art or photo. Instructions more for 50" and above, but you can find video online if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. We bought 2 of them and have them on a picture wall. Great artwork and nice ability to have extra tvs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Frame 43 upgrade from a 40 samsung.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box that looked close to new. I was concerned as the mount looked lije parts were missing based on reviews. Determined 43 or perhaps 50 use single sided mounts vs double sided. Just an FYI. TV is fantastic, just as other reviews. The pictures display i am still figuring out. I ordered a teak frame but haven't mounted it yet. Overall 5 of 5 so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv well fitted in my living room really looks like a mirror

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sad decline in free artwork

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for the 2022 version. The screen seems improved but the 2022 developed lines in it hence the replacement. What is not helpful is the fact that the number of free artworks has drastically declined, pushing you towards a subscription to get decent artwork. That is a sad decision by Samsung to drive annuity revenue from what is, after all, a TV set.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Waltham,

      Thank you for your review. While The Frame TV does require a subscription for full access to the Art Store, please know that our 2025 model includes Art Streams, a new feature that offers 20 hand-selected artworks that rotate monthly - completely free.

      If you need help accessing Art Streams, Samsung Support is here to assist at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. I just wish that when I turned it off. it actually went off and not go to art mode. It would be nice if I had that option and could turn on art mode if wanted.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi richiep,

      Thanks for your review, and we apologize for any confusion. Here’s how the power button works on The Frame TV:
      • Press and hold to completely power off the TV.
      • While watching TV, a quick press switches to Art mode.
      • While in Art mode, a quick press brings up the Home screen.

      I hope this helps! If you have any questions, please call us at 1-800-SAMSUNG between 8AM - 12AM EST, seven days a week. You can also access LiveChat, manuals, software, and warranty info by clicking the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Chic, aesthetic and functional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frame does not disappoint with style and function!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv, great service from Best Buy when purchasing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful bedroom addition.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouting instructions were not super clear, but once figured it what a beauty. The 43 is perfect for my bedroom, and with number of images and genres of images which are free make this, for me a great buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Retail experience at Best Buy is awful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung TV is great. Best Buy customer service is terrible. Samsung needs to distribute through other retailers

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      JerryP,

      It appears your 1-star review for Samsung's Frame TV is based on your experience with Best Buy, and we recommend contacting the store directly to share your feedback.

      If you need help with the TV itself, Samsung Support is always here to help at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.

      ~ Samsung Specialist Samsung

  • Customer reviews from Samsung US

    User rating, 4.6 out of 5 stars with 72 reviews on Samsung US.

    See all Samsung US reviews
    Samsung US
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