Customer Ratings & Reviews

Fabulous picture, best sound I have heard out of a flat screen. Mount is good too. Home screen and navigating to art picture rotation settings, etc. Is painful. Once set up I use my Amazon Fire stick as default for reaching various streaming services.

Stylish, versatile, and unique—perfect for design-conscious viewers who want technology to blend seamlessly into their home.

This is a great tv. I use it in my dedicated office. The picture quality is excellent. Sound is decent for tv speakers. It would be great to have more free photo options!

Perfect picture and size for the room we were installing this in. Best Buy hits a home run again!

The picture quality of the Samsung Frame TV is phenomenal, but that's the only good thing i can say about this misleadingly advertised piece of modern technology. The mounting process is excruciating because of the wall mounts, yes, two pieces, which are spaced in a way that you won't be able to tap into wall studs all the way around. Instead, you get to rely on drywall anchors. Next up is the Connect Box feature, which is the guts if the television. This device is super finicky and you'll receive power errors for no discernable reason, especially when trying to connect to a Nintendo Switch. It will take a dozen restarts to get the television to play nice with a Nintendo Switch or any other gaming system. Finally, we come to the Art feature, which is the flipping reason for buying the television. You'll find out quickly AFTER BUYING THE TV that you now have to pay for a subscription to access artwork to display on the television. Once you select either the $4.99/month or the $49/year package, Samsung grabs your debit/credit card number and establishes an account YOU CANNOT ACCESS even though you've paid for it and you can't cancel it. In fact, the television keeps asking me to purchase a subscription while the Samsung Smart Things app shows you have an account. The solutions from Samsung include a 5 minute power down and power up followed by a factory reset where you get to start everything over again AND IT STILL DOESN'T WORK!!! Beware of the overwhelmingly positive reviews on here. If you don't believe me, check out YouTube reviews confirming my debacle of a journey with this technological nightmare! Keep in mind, my review is not against Best Buy. My issue rests with Samsung. This product sucks.

wonderful tv. the color quality is amazing and love the AI features. Makes having cable unneccessary with the Samsung TV plus option.

We had been eyeing this for a while as people that don't really like the TV to be the center of the room, but also we have kids and sometimes you just need to have a movie night. This helps the room look more balanced and still gives us the TV option when we need it. Mounting the TV was very simple and the dock with all the ports being separate from the TV is very helpful. We put a hole in the wall behind the TV and dropped the cable down to another hole near the baseboard so there is no visible cable. If you don't do something similar I feel like it sort of lose the effect of the picture frame and defeat the purpose. TV set up was very easy and it looks great. The solar power remote is nice touch, but does have a USB-C charging port as well. Can't speak on longevity as we have only had it for a month+.

Love this Frame TV Fairly easy to install. Art display is wonderful.

This is one of the funnest TV’s I’ve owned. It is so neat to see it hanging on the wall looking like an actual picture frame. The only drawback is the big black box that comes with it makes it hard to install in the wall to hide that big black box or you gotta run cables down the wall to store it on the floor. Even though the big black box is not convenient, the TV is beautiful.

Love that it feels like art in the room rather than a TV. Picture is beautiful and set up was super easy

The frame tv is phenomenal! It sits flat against the wall and frees up space to use for other purposes. The wires are imbedded into the wall, the picture is great, and the sound is strong. I like that the remote is solar charged! The picture frame that completes the look is a bit pricey, but worth the additional expense.

Bought open box that looked close to new. I was concerned as the mount looked lije parts were missing based on reviews. Determined 43 or perhaps 50 use single sided mounts vs double sided. Just an FYI. TV is fantastic, just as other reviews. The pictures display i am still figuring out. I ordered a teak frame but haven't mounted it yet. Overall 5 of 5 so far.

Tv works well, but the frame is a bit cheap. If you want to upgrade it costs a lot. Art looks nice but doesn't fool anyone - it's almost too bright at times

Really impressed with this TV. The cable is super thin so it wasn’t as much of a concern. Would’ve gone with the wireless option but they don’t offer that with TV’s smaller than 55” yet, which is dumb. Main complaint is the SmartThings app and how slow it is to add your own photos. Even just changing photos. Way too slow and it’s annoying. Feels like 5-8 year old tech and desperately needs improvement. Lastly, too expensive! It’s a TV.

The Frame TV was perfect for our basement entertainment space. It truly looks like an art work but can be used as a TV when desired. The picture is spectacular and looks great in all modes. Remember there is a control box that needs to be hidden as well.

It looks beautiful and has a stunning, bright picture. I enjoy the smaller size for a sitting room, it looks great!

It's streamlined, looks like a frame has really good clarity and regardless of its size makes a nice accent wall piece for any room.

Great tv. I just wish that when I turned it off. it actually went off and not go to art mode. It would be nice if I had that option and could turn on art mode if wanted.

This thing is amazing works as advertised. My friends love it and don’t think it’s a tv when they see it .

Clear picture. The best feature is the Gallery. I can view family photos or incredible pairings with music all day long. I highly recommend. The Frame frame was easy to clip onto the TV.