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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 142 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the 43" Class The Frame Series LED 4K UHD Smart Tizen TV for its exceptional picture quality and stunning design. Many users are impressed with how it can be mounted on the wall like a picture, enhancing the aesthetics of their living space. The easy setup process and the inclusion of a no-gap wall mount, one connect box, and cable are also highly appreciated. While some customers find the price to be a con, many believe that the TV's features and overall quality justify its cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 142 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    When Room Aesthetics Matter Most

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at first to purchase this TV because there are sets with better picture quality in the same price range. However, this is my first 4K TV and that upgrade alone has been a great leap from my 10+ year old high end Samsung 1080p TV. The picture frame feature has a lot of drawbacks (10 minute intervals, limited storage space), but I don't use it as much as I thought I would. If you want to use your own images you do have to know how to resize your images to look good on the matte backgrounds. Where this TV stands out dramatically from every other TV on the market- with the exception of the gorgeous and twice as expensive LG GX OLED series- is that it looks fantastic on the wall. It is extremely subtle when mounted flush to the wall which was the driving factor behind this purchase and not having our bedroom look like a dorm room. If picture quality was my most important requirement, I would have gone OLED and likely will for our main TV upgrade. I have zero regrets about this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    43" Frame TV Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality excellent. I love the one connect technology. Mounting bracket is no problem to install and sits flush to wall, I highly recommend the bezel frame which sets it apart from other products. The Art feature is nice but could use more selections to choose from. My only real complaint is that Samsung needs to upgrade the remote for is and all of their televisions. The remote is poorly designed. In particularly the volume controls. Would rate a 5 if not of the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Product is great - happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Looks great on the wall. Found option to hide control box behind the screen. Wish Samsung had mentioned that as an option. Only reason for 4 stars is the instructions for adding personal pictures is lacking and also Art options while nice, are not what I am looking for. Would welcome the option to purchase more seasonal type paintings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really enjoying the Frame Series TV, great picture, amazing features! User friendly, good quality etc !!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love my samsung tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv features and picture color overall best tv

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Wall mount

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice design. easy to install. the wall mount is included.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Wall mount

    Rated 5 out of 5 stars

    Beautifully designed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and installation was a breeze. The wall mount was very well designed and made the TV literally look like a framed picture. Hiding the thin connecting wire in the wall was easy and genius. Turn the TV off and your favorite painting or picture appears backlit. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Frame TV is really well thought out. It turns off and shows the art when you are done with TV and then at night and after no movement around it turns itself off. In the morning when we get close I see the art again. Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Frame TV is the best idea ever! we love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely LOVE our new TV!!! i saw it advertised just before covid hit and then could not go to the store to see it until quarantine regulations were released. It was worth the wait. So nice to have our personal pictures up on the wall to see regularly. what a great idea! our Geek Squad technician was certainly knowledgable. his expertise was evident. he got right to work in mounting our new 'Frame TV' to the wall, and then regulating the settings to our desired liking. he helped to guide me in setting up the account so that he could snyc my devices. then he also taught me about all the new technology so that we could enjoy all the features of this model. we would like to thank him so much for his quality work and kind understanding in meeting our needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Picture is excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this smart tv for the master bedroom. Love the easy to use features & the picture is excellent. The tv has only 1 input coming from a separate box which has plenty of extra inputs. Did not matter to us, just something to keep in mind if space is a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Very pleased!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 43" Class The Frame Series LED 4K UHD Smart Tizen TV is exactly what we hoped it would be. Very much enjoying all it has to offer. Very pleased with our purchase and would recommend to others looking for a smart tv and a piece of art.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Great addition to my home!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honesty was prepared to be mehhhh about The Frame. But after getting it, I've loved it. The art is great and the TV itself is fantastic. The mounting on the wall (that comes with it) was honestly the easiest part!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Wall mount

    Rated 5 out of 5 stars

    The Frame TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Frame TV is a beautiful art piece as well as a quality 4K HDTV. The frame mounts tight to the wall with a provided wall mount. the power and video connection is a very small cable that can be run thru the wall

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a pain to turn this TV on seems to be a little complicated. You should be able to push a button and the TV goes on. Has an excellent picture although I don't know why we have 4K there's no 4K programming out there at this point and it's going to be a while before we get any at all so kind of a waste. Samsung is an excellent brand I still think one of the best TVs out there I like Samsung and LG at this point. It does have good sound even without my surround sound. Overall I would highly recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for the bedroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all, the Samsung Frame series is very good TV. A few points to consider: The picture is super nice and colors are deep. However, sun glare does impact the screen, especially when viewing from an angle. The picture is absolutely beautiful in a dark setting. Sound quality is decent, but you can select the amplify setting to improve clarity. The ‘art’ pics are a nice touch, especially if the TV is mounted to the wall. However, there are comparable TVs (with stand) at lower prices. Price aside, this is an ideal TV (43”) for my master bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    beautiful upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently upgraded both of our TVs to smart TVs, and this Samsung in the Frame series is especially fun and beautiful. We have all the streaming choices and the picture is deep and bright, very realistic. This really adds to the enjoyment of movies and series, plus the graphics of news and other channels are very sharp. When it's off, rather than a black screen, you can have the image of your choice, many paintings to choose from. I highly recommend this TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Faulty remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv and picture. Faulty remote control that would not open. Manufacturing defect. Other than that beautiful tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Wall mount

    Rated 5 out of 5 stars

    Fun to watch and fun not to watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Frame is great because it rests flush on the wall. When not on for television if can be a painting or favorite photos. Picture is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Chic af

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. Stunning from a design standpoint, and the picture quality and features are fantastic- favorite tv in the house!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A must for a classy looking room

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and art work adds some grace to your room. The single nearly transparent lead being the only cable connection to the set is awesome and opens set location to virtually anywhere in the room and makes it appear to be a piece of art work instead of a dumb tv screen. This is an engineering first and makes the set a definite winner in my mind. Only recommend waiting for the set to come on sale as it is very pricy otherwise.

    I would recommend this to a friend