Main Content

Customer Ratings & Reviews

Customer images

Customer rating

Rating 4.7 out of 5 stars with 86 reviews

94%would recommend to a friend.
Write a Review

Rating Filter

94%
would recommend to a friend

1 Expert Review

Page 1 Showing 1-20 of 86 reviews
  • Rating 4 out of 5 stars with 1 review

    Awesome to display art, picture quality is great

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    it is great to display art and picture quality is fantastic, the only downfall is that it hooks up to a converter box that is 15 inches long- therefore once you hang it on the wall you will see a cord that goes to the box and have a stand to put the box on. I DO NOT, like seeing cords when TVs are mounted on the wall. I cut a whole in the drywall behind the tv and wired a plug and made a shelf inside the wall and guess what No Wires. The glare mark in the photos are not the tv but the flash on my camera. New picture Everyday.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    All TVs at home are From Samsung

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    We added the frame to our Samsung collection and are very happy with the product as usual... and the price. The 2019 version of the Frame has vivid colors and looks amazing as part of the house decor. Besides enjoying watching TV we can also enjoy the family photos or the arts provided. Highly recommended.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great tv

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Besides using it as an art piece, I was surprised at the pictiure quality when watching tv. It is one of the best tvs I have gotten and it definitely serves its purpose. Also the wall mount is included and it was very easy to install.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Wow! Awesome TV/Art

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I needed a tv for my home office so I got the Samsung Frame. It’s an incredible UHD 4K choice when you have a small space that doesn’t require a 75” TV. This TV is the Bee’s Knees! Frame rate is a blazing 120 native, and HDR! I am a chord cutter and this TV is perfect!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Luv it!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I’ve had this tv a week and I luv the picture function. It’s really the reason I bought this tv! The 4K is amazing as well. I’m very happy with my purchase.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great Display Piece

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    The TV is fantastic for hiding the fact that you have a TV on the wall. Although the cable is small, I still advise hiding it in the wall to achieve the proper look. There is a media box that comes with this that you will need to hide somehow.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great TV, Condition Description could be Better

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    Purchased the Samsung Frame from the Hawley Lane Best Buy. TV install was easy to do as long as you have instructions to install as the ports are in a separate box from the TV. The included flush mount truly installs the TV flush to the wall. The result is that really looks like a picture when the TV is turned off. Picture Quality is very good. Curbside delivery was seamless and quick. Please note when you purchase open box on the Web, there are 5 conditions noted: New, Certified Excellent, Excellent, Good, Satisfactory and Fair. Each Open Box product in the store has a "License Plate" which gives a more detailed description of the product and more importantly what specific accessories are missing. In this case there was no Manual, Remote, or Legs to the TV making it more challenging to install especially if you have no remote to setup and configure the TV. Sometimes the License Plate and Online condition descriptions don't match. With contactless curbside pickup it is difficult to ascertain what is missing and maybe needed until you get it home.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    The frame

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    I got this as an open box return because that customer thought it was supposed to come with different molding, it is good as new with a price drop on sale and extra open box discount I got this awesome tv / artwork for 650 bucks , and the picture is incredible, also it gives you the ability to control all streaming devices with one control the SmartThings app is cool feature that lets me add my Arlo cameras on the screen

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Specifically for the look

    |
    Posted .

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    The frame tv isn’t meant to be the main or primary tv in your house. It’s meant to blend in the bedroom or guest room. The clarity of the tv is in the range of a 6 series Samsung. While the art mode is very nice, I won’t be playing games or watching movies on this tv too much. For the price, if you’re looking for clarity and performance (ie, rich blacks, crisp movie picture, good sound, etc), go with a regular tv. Someone looking for just a tv to watch occasional shows or YouTube while trying to subtly incorporate a tv into your space, this is for you.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Perfect bedroom TV

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    When I got home I found it was missing one box connect wire,went online bought the original wire so I was still pleased with the price total under $500,loved the stand that came with it after putting insulation made to go around the wire I ran it down inside the walls to the molding then across to the power socket, now unless the TV was on you would never know there was a TV in the room and I'm happy with the picture quality and didn't need a sound bar tv sound and loudness was enough by itself

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Frame 43"

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I just had my new Frame TV installed by Geek Squad! They did a phenomenal job! Aside from that, I've been researching this TV for a few months and I wish I would've bought it sooner. It's amazing and I LOVE the picture frame feature. It's worth every penny. I live in a small apartment, so when the TV is not on, instead of a black screen because the TV is off, I choose to have a beautiful picture. Highly recommend!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Interesting Concept

    |
    Posted .
    Owned for 10 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    We had a challenging space in a formal living room where we were trying to place a subtle TV. A Best Buy customer service person directed me to The Frame and I was sold. This is a great option for anyone trying to place a TV in a place that you would otherwise consider formal. The TV itself looks like a framed picture. The fiberoptic wire is so inconspicuous and is very long. We have had numerous people come over and think it was a painting never knowing it was a TV until we turned it on. So it definitely accomplished our goal. My only complaints are that it's pretty expensive, there is a limited number of paintings available that does not seem to update, the TV looks less like a painting during the day if there is a lot of sun, and the TV painting will sometimes turn off even when we are there seemingly not detecting motion. Overall, this is a great concept, that will probably only get better with time.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Love

    |
    Posted .
    Owned for 8 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This is my favorite TV in the house by far! The picture quality is great and I love that it’s a frame when not in use. Because it’s in the guest room- I can customize the image to make my guests feel more at home when they come to stay for a few days!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Decent but special use

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    The picture quality was decent, not as good as TCL which was surprising. It looks really good when mounted flat on the wall using the included mount. Doesn’t support standard VESA mounts though. The extra connector box can be good if you have a place to put it but it’s a good size and will take up space. The TV is quite thick compared to other TVs. Instead of turning off it goes into the art mode by default and to turn off completely you have e to hold the off button for a few seconds. Buy it to hang flat on the wall and display pictures and art, otherwise get something else.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    The Best Picture ever!!!!!!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    What a great television, easy to install,easy to program, could not ask for a better television. And the artwork adds such character to the room you would never know its a TV. This would be a great addition to any room. Samsung out did themselves.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Frame TVs are a game changer

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This is our 3rd Frame TV and we love them! They look great on the wall. People really think it's a photo and not a TV! My recommendation prior to purchase is to understand the size of the One Connect and how it needs to hook up as it's a little different than a regular TV.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Excellent for wall art

    |
    Posted .
    Owned for 3 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This TV is like no other. The art is amazing and it does look like a art frame. So I think this TV should be more for art. I have mine in my room and it looks amazing but u can tell after a while its a TV because its the only thing hanging. Quality is great! Price is a bit high. I will be buying my second one in the future.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    A beautiful addition to the Living Room

    |
    Posted .
    Owned for 6 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    We bought this for our daughter and son in law and they rave about the picture and the style of the TV. They love the sound, the colors, and the look of the TV. With the standard picture in the off mode on the screen it is a nice addition to any room

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    " The Frame"

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I must say i didn't think this TV was going to be all that great ; Because of how cheap it was, but learned something doesn't have to be expensive to bringing out the best that it has to offer.. once again Samsung did not disappoint.. great sound, great colors , and great energy saver

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Excellent Choice in a Smaller LED.

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I found this online at Best Buy.com and have to say it is one of the best buys I have made in some time. Great Picture Great Sound Love the Picture Frame

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
Shopping Assistant
Learn more about Free Virtual Consultation

Start a free virtual consultation today.