The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Conversation starter
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got it as an open box and bought the rolling wheels to add to it. Everyone is fascinated with it and it’s easier to move it around now
I would recommend this to a friend
Rated 1 out of 5 stars
Drawn in by the aesthetics, it really wasn’t great
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
While initially drawn in by the captivating aesthetics of the Samsung Sero TV, my excitement waned upon encountering various pitfalls during practical use. This TV sorely lacks the versatility of wall mounting, severely restricting where it can be placed. Moreover, the promised mobility through additional wheel accessories ended in frustration and disappointment. Three separate sets of wheels, each at $50, proved utterly fragile, not only failing to deliver mobility but also causing damage to the stand, rendering it unusable and leaving the TV gathering dust.
The internet functionality, supposedly designed for horizontal use to browse platforms like Instagram seamlessly, fell short of expectations. Instead, it’s merely a static fixture, as the remote also succumbed to malfunction.
The accumulation of dirt further soured the experience, confining this TV to a solitary room. Coupled with underwhelming sound quality, the Samsung Sero TV, despite its intriguing concept, becomes an unwieldy and confined device. These limitations significantly diminish its overall appeal.
In light of these drawbacks—especially the absence of wall-mounting capabilities, a missed opportunity for an otherwise innovative concept—I cannot in good conscience recommend the Samsung Sero TV to those seeking both visual appeal and practical functionality in their home entertainment setup.
No, I would not recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great tv
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This tv is great it has all the features that I want easy setup little heavy but that’s just shows how well built it is the only thing that I wish it had was touch screen
I would recommend this to a friend
Pros mentioned:
Ease of use, Rotation
Rated 5 out of 5 stars
Must buy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great techy television love that it Rotation and with the wheels i brought it makes it easy to move around
I would recommend this to a friend
Pros mentioned:
Rotation
Rated 3 out of 5 stars
Specialized needs only
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very specific use cases. It does rotate when used with the Samsung App. But Apple Air Play does not work (even if it is says it does) and it’s very finicky not to mention extremely expensive. If you have a need for a rotating screen this might fit the bill, otherwise skip.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Gattaca:
Thank you for purchasing the Samsung Sero TV and for your review. I am sorry you are experiencing issues using Apple AirPlay. You may want to check the Connection Guide for further information connecting your smartphone. Go to: Source > Connection Guide > Smartphone > Apple AirPlay
You can also adjust AirPlay settings by going to: Settings > General > Apple AirPlay Settings
If you need further assistance or have any questions, please contact Samsung Customer Support.
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Rated 5 out of 5 stars
Future is here!!!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is cool tv. Yes, you don’t want to pay full retail price for it since you can easily get OLED or bigger LED TVs with the same budget. Since it was on sale, I thought I’d give it a try. I have 2020 65” Frame TV and I have to say, well done Samsung. Both of the TVs are eye catching and feels like I can utilize these TVs as decor too.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Artful TV, OK sound, weird viewing experience
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's great-looking, the picture quality is great, the sound is OK, it compares favorably to any Bang Olufsen TV (for the money), and it's more work of art and purposeful in a room than some ugly box, and even a Frame. The drama of the rotation is worth it for a wife who "doesn't want a TV" in a room... until they do.
That said, it's angled up, tilted away from the viewer, so it's an awkward viewing experience. The sound is no big deal, I mean, TV sound is really bad, but this isn't like having a Sonos Beam under the screen.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Conversation starter
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the quality. And a conversation starter when our guest comes over. It was very easy to install.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 3 out of 5 stars
An eye catcher
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
An eye catcher for sure !! It is easy to use but definitely needs the wheels wish they were included and not sold separately it’s super heavy to move around. Quality is nice. Doesn’t have many apps though.
I would recommend this to a friend
Brand response from Samsung
Posted .
Eddie:
Thank you for purchasing the Samsung Sero TV and for your review. Not only does its screen rotate so you can watch your favorite content in portrait or landscape, The Sero also displays an optimized aspect ratio so you can enjoy content, apps, and social media on the entire screen.
We appreciate your feedback regarding the optional Sero Wheels and will share it with our internal teams.
Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform.
Should you ever have questions or need help with TV features, specs, or operation, we are here to help.
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Pros mentioned:
Rotation
Rated 5 out of 5 stars
Digital Eyecandy
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the TV... When I first saw it on YouTube I knew I had to have it... It does exactly what you think it does.. It rotates to a vertical position to allow you to watch videos shot in that format.. It's a conversation starter
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Head turner
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wow factor. Definitely a center piece with great picture quality
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung gem
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Samsung tv with cool features, great for my bedroom.
I would recommend this to a friend
Rated 5 out of 5 stars
I love it
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love Love Love This tv has changed my life It does everything. I love it I love you Samsung! Im in Love
I would recommend this to a friend
Rated 4 out of 5 stars
Samsung can make it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
An interesting concept which for the most part does what is intended.
I would recommend this to a friend
Rated 5 out of 5 stars
Mr.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One and only! Very convenient for many applications.
I would recommend this to a friend
Rated 5 out of 5 stars
Great tv
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tv! I use it for testing apps (since it mirrors my iPhone)
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung Sero
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent Samsung tv to watch vertical content!!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Tv, shows all my pictures and I can look at TV.
I would recommend this to a friend
Rated 5 out of 5 stars
TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very Nice
Perfect Buy for the Home
Delivered ETA
I would recommend this to a friend
Customer reviews from Samsung US
User rating, 4.6 out of 5 stars with 109 reviews on Samsung US.